Re: [rt-users] Update Ticket takes too long

2009-11-20 Thread Kevin Falcone
@lists.bestpractical.com Subject: Re: [rt-users] Update Ticket takes too long Rui, It could be a lot of things. For example, you could have a lng list of requestors and RT is trying to notify ALL of them. Could be you have a lot of watchers and a scrip that notify's them on everything. It takes

[rt-users] Update Ticket takes too long

2009-11-17 Thread Rui Vitor Figueiras Meireles
Hi. I finally have my RT installation configured and in production. For now everything seems to be ok, but it takes too long (about 10 seconds) whenever someones updates a ticket in the web interface (send a reply or a comment). This happens even without adding an attachment. However, all

Re: [rt-users] Update Ticket takes too long

2009-11-17 Thread Ken Crocker
Rui, It could be a lot of things. For example, you could have a lng list of requestors and RT is trying to notify ALL of them. Could be you have a lot of watchers and a scrip that notify's them on everything. It takes any application much longer to perform I/O with other systems (like

Re: [rt-users] Update Ticket takes too long

2009-11-17 Thread Rui Vitor Figueiras Meireles
-users@lists.bestpractical.com Subject: Re: [rt-users] Update Ticket takes too long Rui, It could be a lot of things. For example, you could have a lng list of requestors and RT is trying to notify ALL of them. Could be you have a lot of watchers and a scrip that notify's them on everything