@lists.bestpractical.com
Subject: Re: [rt-users] Update Ticket takes too long
Rui,
It could be a lot of things. For example, you could have a lng list
of requestors and RT is trying to notify ALL of them. Could be you have
a lot of watchers and a scrip that notify's them on everything. It takes
Hi. I finally have my RT installation configured and in production.
For now everything seems to be ok, but it takes too long (about 10 seconds)
whenever someones updates a ticket in the web interface (send a reply or a
comment). This happens even without adding an attachment. However, all
Rui,
It could be a lot of things. For example, you could have a lng list
of requestors and RT is trying to notify ALL of them. Could be you have
a lot of watchers and a scrip that notify's them on everything. It takes
any application much longer to perform I/O with other systems (like
-users@lists.bestpractical.com
Subject: Re: [rt-users] Update Ticket takes too long
Rui,
It could be a lot of things. For example, you could have a lng list
of requestors and RT is trying to notify ALL of them. Could be you have
a lot of watchers and a scrip that notify's them on everything