Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-30 Thread Wright, Cory (CDC/OID/NCEZID) (CTR)
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Wednesday, October 30, 2013 3:20 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email On Tue

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-30 Thread Alex Vandiver
On Wed, 2013-10-30 at 12:20 -0700, Kevin Falcone wrote: These warnings are almost certainly a culprit. Can you show your CustomFields definitions? SHOW CREATE TABLE CustomFields; SHOW INDEXES FROM CustomFields; - Alex

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-30 Thread Wright, Cory (CDC/OID/NCEZID) (CTR)
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Alex Vandiver Sent: Wednesday, October 30, 2013 7:10 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email On Wed

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-30 Thread Alex Vandiver
On Wed, 2013-10-30 at 19:30 +, Wright, Cory (CDC/OID/NCEZID) (CTR) wrote: sql_mode = [...],ONLY_FULL_GROUP_BY That would be your problem. RT doesn't support running with that option enabled. - Alex

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-29 Thread Wright, Cory (CDC/OID/NCIRD) (CTR)
@lists.bestpractical.com Subject: RE: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email On Mon, 2013-10-28 at 12:58 +, Wright, Cory (CDC/OID/NCIRD) (CTR) wrote: Thanks Alex -- what's attached is me logging in and performing one correspond in which I expect an email. Hostnames/IPs/db names have been

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-28 Thread Wright, Cory (CDC/OID/NCIRD) (CTR)
-Original Message- From: Alex Vandiver [mailto:ale...@bestpractical.com] Sent: Friday, October 25, 2013 4:57 PM To: Wright, Cory (CDC/OID/NCIRD) (CTR) Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email On Fri, 2013-10-25 at 20:38 +

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-28 Thread Alex Vandiver
On Mon, 2013-10-28 at 12:58 +, Wright, Cory (CDC/OID/NCIRD) (CTR) wrote: Thanks Alex -- what's attached is me logging in and performing one correspond in which I expect an email. Hostnames/IPs/db names have been anonymized. Your logs are chock full of SQL statement execution errors, which

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-28 Thread Wright, Cory (CDC/OID/NCIRD) (CTR)
-Original Message- From: Alex Vandiver [mailto:ale...@bestpractical.com] Sent: Monday, October 28, 2013 12:10 PM To: Wright, Cory (CDC/OID/NCIRD) (CTR) Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email On Mon, 2013-10-28 at 12:58 +

[rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-25 Thread Wright, Cory (CDC/OID/NCIRD) (CTR)
Hi All -- After an upgrade to 4.2.0 our instance of RT will not send out email. I don't even get the Outgoing email recorded message in a ticket, so I assumed a problem with scrips. I've created new post-upgrade scrips for the sole purpose of emailing out, but doesn't work. I've also

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-25 Thread Alex Vandiver
On Fri, 2013-10-25 at 19:45 +, Wright, Cory (CDC/OID/NCIRD) (CTR) wrote: After an upgrade to 4.2.0 our instance of RT will not send out email. I don’t even get the “Outgoing email recorded” message in a ticket, so I assumed a problem with scrips. I’ve created new post-upgrade scrips for

Re: [rt-users] Upgrading 4.0.8 - 4.2.0 breaking outgoing email

2013-10-25 Thread Alex Vandiver
On Fri, 2013-10-25 at 20:38 +, Wright, Cory (CDC/OID/NCIRD) (CTR) wrote: Thanks for the tip Alex -- this is what I tried at first and there were no suspicious messages which made me think that somehow I have a flag turned off or something else. Please keep your replies on-list. It is