Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Robert Grasso
...@cedrat.com - http://www.cedrat.com -Message d'origine- De : rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] De la part de Wes Modes Envoyé : 4 novembre 2010 22:02 À : RT Users Objet : [rt-users] Why I am recommending 3.6 over 3.8 to my boss

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Vick Khera
On Nov 5, 2010, at 5:26 AM, Robert Grasso wrote: This is my own opinion : as you increase your Unix/Linux/RedHat skills, you will feel less concerned by such issues. As you increase the number of systems you need to manage, you will feel more concerned by such issues. A good package

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Robert Brockway
On Thu, 4 Nov 2010, Wes Modes wrote: I CAN do a manual install of RT3.8 using the Best Practical install scripts. It is not terribly hard. However, the long-term costs of this Hi Wes. One of the biggest problems here is often over-looked. When you build the app yourself you are taking

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Josh Narins
I CAN do a manual install of RT3.8 using the Best Practical install scripts. It is not terribly hard. However, the long-term costs of this are large. The install scripts put all the binaries, configuration files, and libraries in the wrong places for RHEL/CentOS, and working outside the

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Vick Khera
On Nov 5, 2010, at 8:59 AM, Josh Narins wrote: They are never clobbered with: ./configure --prefix=/opt/local so now you need your own private copy of perl in /opt/local as well else the package system may clobber your perl modules installed by hand too. It becomes a very tangled web

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Kenneth Marshall
On Fri, Nov 05, 2010 at 09:04:07AM -0400, Vick Khera wrote: On Nov 5, 2010, at 8:59 AM, Josh Narins wrote: They are never clobbered with: ./configure --prefix=/opt/local so now you need your own private copy of perl in /opt/local as well else the package system may clobber your

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Jesse Vincent
Wes, I strongly recommend going with the 3.6 version of RT. The install takes a few minutes, and it otherwise meets all the requirements of our project. Migration of old queues is simple. There is cost savings in the near and long-term. RT 3.6 is no longer being actively developed

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Joseph Spenner
--- On Fri, 11/5/10, Jesse Vincent je...@bestpractical.com wrote: From: Jesse Vincent je...@bestpractical.com Subject: Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss To: Wes Modes wmo...@ucsc.edu Cc: RT Users rt-users@lists.bestpractical.com Date: Friday, November 5, 2010, 10:22 AM

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Jesse Vincent
On Fri, Nov 05, 2010 at 10:32:22AM -0700, Joseph Spenner wrote: --- On Fri, 11/5/10, Jesse Vincent je...@bestpractical.com wrote: ./confiure --enable-layout=RH This is interesting, since I use CentOS (RedHat) and had absolutely no issue installing RT 3.8.8.  What does the above option

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Todd Chapman
I bet Best Practical would produce RPMs for you if you paid them to. On Thu, Nov 4, 2010 at 5:01 PM, Wes Modes wmo...@ucsc.edu wrote: Dear Boss: I strongly recommend going with the 3.6 version of RT. The install takes a few minutes, and it otherwise meets all the requirements of our

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Dallas Wisehaupt
If you search for rt 3.8 spec file you will find some spec files that do work for fedora and other variants. It wasn't too difficult to take one of those and morph it for our custom use. Biggest issue I had was taking the time to package up perl dependencies as rpms to store in our repo long

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Wes Modes
Agreed. One sysadmin managing a score of mission-critical servers and a half dozen projects does not allow much time for one-offs and special cases. Over my 25 years of sysadmin experience, I've learned that the most efficient thing I can do as a sysadmin is to allow the package management

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-05 Thread Gary Greene
Get yourself a copy of cpan2rpm. It simplifies creating the specs from the ground up greatly. On 5/11/10 12:49 PM, Dallas Wisehaupt dal...@craigslist.org wrote: If you search for rt 3.8 spec file you will find some spec files that do work for fedora and other variants. It wasn't too difficult

[rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-04 Thread Wes Modes
Dear Boss: I strongly recommend going with the 3.6 version of RT. The install takes a few minutes, and it otherwise meets all the requirements of our project. Migration of old queues is simple. There is cost savings in the near and long-term. There is no rpm of RT3.8 that works for RHEL

Re: [rt-users] Why I am recommending 3.6 over 3.8 to my boss

2010-11-04 Thread John Arends
Migration from 3.6 to 3.8 is a non-issue. It is easy, and not even worth considering as a problem. It isn't any more difficult to move from 3.6 to 3.8 as it is to move from 3.6.x to 3.6.y. We were stuck on the RPM issue for a while, but I stopped caring. I don't trust the RPMs produced for