Hi Landon et al,
for any interested I did finally get this
working, the trick was adding RT::Base-_ImportOverlays(); before the
final return 1 in the commit subroutine. Once I added this the Scrip
with condition on queue change started working as per when changing
queues via the GUI.
So in
Hi,
I've created a Scrip with condition On Queue Change but it
only works when I change the queue via the GUI. I've created a little
custom perl module in Actions to change the queue which works great (I'm
calling it from rt-crontool), but it doesn't trigger the Scrip. Anyone
any ideas what's
On Mar 20, 2015, at 5:20 AM, a.sm...@ldex.co.uk wrote:
Hi,
I've created a Scrip with condition On Queue Change but it only works
when I change the queue via the GUI. I've created a little custom perl module
in Actions to change the queue which works great (I'm calling it from
I've noticed that some of the things done with rt-crontool don't get
recorded and therefor don't trigger scrips. This might be because of
something minor missing in your custom perl module (custom action).
When the custom perl module changes the queue do you see a transaction
listed in the
