On Jun 4, 2012, at 15:46 , Thomas Sibley wrote:
On 06/01/2012 07:02 PM, Fisher, Michael wrote:
I believe that this affected me too. I performed the upgrade from RT
4.0.5 to 4.0.6 yesterday and email stopped.
The workaround I found was overriding the mail command in my
RT_SiteConfig.pm, as
On 06/01/2012 07:02 PM, Fisher, Michael wrote:
I believe that this affected me too. I performed the upgrade from RT
4.0.5 to 4.0.6 yesterday and email stopped.
The workaround I found was overriding the mail command in my
RT_SiteConfig.pm, as mentioned in this thread, but from the default
On 23/05/2012 12:01, Niall Wilson wrote:
Hi,
I've just updated to 4.0.6 and ticket updates are no longer being emailed. This
does not seem to be related to the noted FCGI.pm problem as (1) I'm using
mod_perl and (2) I updated the installed FCGI to v 0.74 just in case.
If I revert to 4.0.5
On 23/05/2012 12:01, Niall Wilson wrote:
Hi,
I've just updated to 4.0.6 and ticket updates are no longer being emailed.
This does not seem to be related to the noted FCGI.pm problem as (1) I'm
using mod_perl and (2) I updated the installed FCGI to v 0.74 just in case.
If I revert to
On 05/23/2012 07:01 AM, Niall Wilson wrote:
I've just updated to 4.0.6 and ticket updates are no longer being
emailed. This does not seem to be related to the noted FCGI.pm
problem as (1) I'm using mod_perl and (2) I updated the installed
FCGI to v 0.74 just in case.
If I revert to 4.0.5
Please keep replies on the list, thanks.
On 05/23/2012 11:14 AM, Niall Wilson wrote:
On 23 May 2012, at 16:09, Thomas Sibley wrote:
Exit code 1 isn't very useful, unfortunately. Does this happen with
every single mail RT tries to send? Are there ever any other exit codes
or errors?
Not
On Wed, May 23, 2012 at 11:09 AM, Thomas Sibley t...@bestpractical.com wrote:
rt-4.0.6-14259-1337770327-43.416-...@ichec.ie: `/usr/sbin/sendmail
-oi -t` exited with code 1 at
/opt/rt4/sbin/../lib/RT/Interface/Email.pm line 466.
Exit code 1 isn't very useful, unfortunately. Does this happen
On 05/23/2012 11:25 AM, Niall Wilson wrote:
On 23 May 2012, at 16:20, Thomas Sibley wrote:
Please keep replies on the list, thanks.
Niall— Again, please send your replies to rt-users. I subscribe and
will see your messages. If you don't reply to the list, other users
can't benefit from our
On 23 May 2012, at 16:33, Thomas Sibley wrote:
On 05/23/2012 11:25 AM, Niall Wilson wrote:
On 23 May 2012, at 16:20, Thomas Sibley wrote:
Please keep replies on the list, thanks.
Niall— Again, please send your replies to rt-users. I subscribe and
will see your messages. If you don't
On 05/23/2012 12:15 PM, Niall Wilson wrote:
So it looks like the reason is that sendmail (exim) isn't receiving a
recipient address:
Bounce emails to the rt user on each event contain: A message that
you sent contained no recipient addresses, and therefore no delivery
could be attempted.
On 05/23/2012 01:05 PM, Thomas Sibley wrote:
That's mighty strange. Can you send us both your non-working and
working RT 4.0.6 RT_SiteConfig.pm? Please be sure to redact any
passwords contained in them.
You can get a redacted version, along with other useful information, by
saving the
FWIW, we are seeing the same sendmail problem with 3.8.10 patched
with latest patch set.
On 5/23/2012 1:06 PM, Thomas Sibley wrote:
On 05/23/2012 01:05 PM, Thomas Sibley wrote:
That's mighty strange. Can you send us both your non-working and
working RT 4.0.6 RT_SiteConfig.pm? Please be sure
On 5/23/2012 1:11 PM, Jeff Blaine wrote:
FWIW, we are seeing the same sendmail problem with 3.8.10 patched
with latest patch set.
[Wed May 23 16:36:25 2012] [crit]:
rt-3.8.10-19076-1337790985-875.54825-2...@our.org: Could not send mail
with command `/usr/sbin/sendmail -oi -t`: program
Are you running mod_perl or FastCGI? If fastcgi, mod_fcgid,
mod_fastcgi, or something else?
mod_perl
Can we see a saved copy of the System Configuration page?
Mailing to you.
What's in your mail logs?
Absolutely nothing worthwhile :(
Just a bunch of angry users with broken RT mail
On 05/23/2012 01:54 PM, Jeff Blaine wrote:
What's in your mail logs?
Absolutely nothing worthwhile :(
Just a bunch of angry users with broken RT mail from a security
patch.
We obviously didn't run across this problem in testing, and we're
working to try and replicate it now.
BTW, as an
Will also add to the data that our *other* RT instance
running 4.0.6 now, on a RHEL 6.2 box, with mod_perl as
well... works fine.
[ In contrast to our 3.8.10 + security patches on RHEL ]
[ 5.8 where web UI - email broke ]
On 05/23/2012 02:29 PM, Jeff Blaine wrote:
Will also add to the data that our *other* RT instance
running 4.0.6 now, on a RHEL 6.2 box, with mod_perl as
well... works fine.
Can you send me the Sys Config page for that instance?
[ In contrast to our 3.8.10 + security patches on RHEL ]
[ 5.8
On 05/23/2012 01:54 PM, Jeff Blaine wrote:
What's in your mail logs?
Absolutely nothing worthwhile :(
Can you send us your apache error logs?
Are you running with selinux enabled?
On 5/23/2012 2:50 PM, Thomas Sibley wrote:
On 05/23/2012 01:54 PM, Jeff Blaine wrote:
What's in your mail logs?
Absolutely nothing worthwhile :(
Can you send us your apache error logs?
Honest, there's nothing there to send you. Nothing in error logs
at all per-correspondence. Nothing bad
On Wed, 2012-05-23 at 13:11 -0400, Jeff Blaine wrote:
FWIW, we are seeing the same sendmail problem with 3.8.10 patched
with latest patch set.
We have replicated this problem when running 3.8.12, or 3.8.x + the
security patches, when running under mod_perl; mod_fcgid and mod_fastcgi
are
On 05/23/2012 04:04 PM, Jeff Blaine wrote:
I'll point out, too, for more data ... that before I did the
patching yesterday, I did a:
mkdir SAVE
cp -rp bin lib share local etc SAVE
Looking at the new lib/RT/Interface/Email.pm from the patch, and
looking at the diff IN the patch
On May 23, 2012, at 1:24 PM, Jeff Blaine wrote:
On 5/23/2012 4:05 PM, Alex Vandiver wrote:
On Wed, 2012-05-23 at 13:11 -0400, Jeff Blaine wrote:
FWIW, we are seeing the same sendmail problem with 3.8.10 patched
with latest patch set.
We have replicated this problem when running 3.8.12, or
On 5/23/2012 4:23 PM, Thomas Sibley wrote:
On 05/23/2012 04:04 PM, Jeff Blaine wrote:
I'll point out, too, for more data ... that before I did the
patching yesterday, I did a:
mkdir SAVE
cp -rp bin lib share local etc SAVE
Looking at the new lib/RT/Interface/Email.pm from the patch,
On 05/23/2012 04:35 PM, Chris Hiestand wrote:
I also had this problem when I upgraded from 3.8.9 to 3.8.12 yesterday.
I had to rollback the upgrade in order to get operational again.
It's great to hear about these sorts of things when they happen. If
there's a next time, don't hesitate to make
On 23 May 2012, at 18:05, Thomas Sibley wrote:
On 05/23/2012 12:15 PM, Niall Wilson wrote:
So it looks like the reason is that sendmail (exim) isn't receiving a
recipient address:
Bounce emails to the rt user on each event contain: A message that
you sent contained no recipient addresses,
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