Good morning! Let me begin by saying I am NOT a perl programmer, and I
have no idea what I'm doing.
I have made a custom condition that tries to invoke
RT::Action::NotifyGroup in the commit stage, but I can't make it do
anything.
I've tried all the random stupid stuff I can think of, but
On 8/24/06, Jason Marshall [EMAIL PROTECTED] wrote:
Hi Ruslan, no I didn't see that. Thanks for pointing it out to me.
I have an RT group called 'systems'. Do I just have to add the group
'systems', or all the members of the group individually?
Most probably you want to add a group instead
Most probably you want to add a group instead of users, so you would
be able to add users to the group from RT UI and scrip action will
pick up new members automatically.
Thanks Ruslan, that sounds very sensible.
I have run the -admin tool, and created a notifygroup entity called
Systems
Now open RT WebUI and create scrip:
condition: on correspondence
action: systems - it should be available after you've created it with script
template: correspondence
stage: transaction create
You don't have to write any bit of code.
On 8/24/06, Jason Marshall [EMAIL PROTECTED] wrote:
Most
Now open RT WebUI and create scrip:
condition: on correspondence
action: systems - it should be available after you've created it with script
template: correspondence
stage: transaction create
You don't have to write any bit of code.
Oh!! You've made it far too easy -- I was not expecting
