when logged in as root I can change other users' passwords
and the confirmation message says: password changed
Still, when trying to change my own password -- it will not change (and the
message says Auth Token Changed)
confounding...
al;
On Aug 16, 2014, at 6:33 AM, Al Joslin allen.jos...@gmail.com wrote:
I've an odd situation here, and I'm sure I've missed something very basic...
I've installed RT twice now, once over Ubuntu and again over CentOS, and root
can add users but not change his (Enoch's) password
None of the users, all granted the ModifySelf option, can change their
passwords either
Everyone gets to enter their current and new (twice) password, and the
confirmatory message is displayed: AuthToken changed from 'hash1' to
'hash2' but their old password is the only on they can login with
Enoch can create users, and has created a whole structure of queues,users,
groups, catalogs, scrips, etc...
All the users have created and edited Tickets and Assets and other Person
Profile fields...
But no one can change their password...
(just noticed: if I put my cursor in any Profile field, as any user, and hit
return without entering anything -- I get the AuthToken changed message)
Help!!
Al;
The Ubuntu installation
RT: 4.2.4
Ubuntu: Ubuntu 14.04 LTS (3.13.0-32-generic)
MySQL: Ver 14.14 Distrib 5.5.38, for debian-linux-gnu (x86_64) using
readline 6.3
The CentOS installation
RT: 4.2.6
CentOS: 6.8 (2.6.32-431.23.3.el6.i686)
MySQL: mysql Ver 15.1 Distrib 5.5.38-MariaDB
--
RT Training - Boston, September 9-10
http://bestpractical.com/training
