I don't see anything wrong with this, but I haven't done much scrip
programming. I took the scrip from
http://wiki.bestpractical.com/view/AddTicketHistoryToMail
and made a template with it, pretty much verbatim. Only problem is, when
the email is sent the Complete Ticket History section is
I don't see anything wrong with this, but I haven't done much scrip
programming. I took the scrip from
http://wiki.bestpractical.com/view/AddTicketHistoryToMail
I think I've solved my own problem. There's a regex in the script that
skips transactions where the content type is text/html ...