Giuseppe,
Thanks a bunch. Now that I KNOW how to spell it, I'll never need to use it
again. LOL!
Kenn
LBNL
On Thu, Jun 16, 2011 at 1:39 AM, Giuseppe Sollazzo gsoll...@sgul.ac.ukwrote:
Hi Kenneth,
thanks for the clarification - much appreciated.
The way privileges work is more similar to
Hi Kenneth,
that helped a lot, thanks.
Pitching is a good idea, although us Europeans don't get baseball too
much ;-)
I managed to get things working as suggested by you:
Global - Roles Requestor: ShowTicket
Queue X - System Everyone: CreateTicket SeeQueue
with this I get exactly what I'm
On Wed, Jun 15, 2011 at 09:56:02AM +0100, Giuseppe Sollazzo wrote:
- customising RT at a glance made simpler - I know you can create
dashboards, still it seems not that flexible?
As a SuperUser, Configuration - Global - RT at a Glance
-kevin
pgpGz4INKnaCT.pgp
Description: PGP signature
Hi,
I guess I'm not getting this right.
I'd like that a user, upon login, were able to only see the tickets for
which they are a requestor (in a given queue).
Let's say I have a group G and a queue Q. If rights for G on Q are
Create tickets and View queue obviously they see all tickets in
...@lists.bestpractical.com] On Behalf Of Giuseppe Sollazzo
Sent: 10 June 2011 10:43
To: rt-users@lists.bestpractical.com
Subject: [rt-users] limit ticket list display on requestor login
Hi,
I guess I'm not getting this right.
I'd like that a user, upon login, were able to only see
-users-boun...@lists.bestpractical.com [mailto:rt-users-
boun...@lists.bestpractical.com] On Behalf Of Giuseppe Sollazzo
Sent: 10 June 2011 10:43
To: rt-users@lists.bestpractical.com
Subject: [rt-users] limit ticket list display on requestor login
Hi,
I guess I'm not getting this right.
I'd like
:43
To: rt-users@lists.bestpractical.com
Subject: [rt-users] limit ticket list display on requestor login
Hi,
I guess I'm not getting this right.
I'd like that a user, upon login, were able to only see the tickets for
which they are a requestor (in a given queue).
Let's say I have
@lists.bestpractical.com
Subject: [rt-users] limit ticket list display on requestor login
Hi,
I guess I'm not getting this right.
I'd like that a user, upon login, were able to only see the tickets for
which they are a requestor (in a given queue).
Let's say I have a group G and a queue Q. If rights for G
@lists.bestpractical.com
Subject: Re: [rt-users] limit ticket list display on requestor login
Hi Kevin,
that was my first thought - however in global group rights all
checkboxes in general/staff/admin rights are unticked for System, Roles,
and for the given user group.
Or is it maybe how I
($MyUserId);
if ($id) {
$u-SetPrivileged(0);
}
}
Regards;
Roy
-Original Message-
From: Giuseppe Sollazzo [mailto:gsoll...@sgul.ac.uk]
Sent: 10 June 2011 15:33
To: Raed El-Hames
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] limit ticket list display on requestor login
Message-
From: Giuseppe Sollazzo [mailto:gsoll...@sgul.ac.uk]
Sent: 10 June 2011 15:33
To: Raed El-Hames
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] limit ticket list display on requestor login
Hi Raed,
thanks a lot as that explains it. This user is Privileged. Removing
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