On Sun, Jun 03, 2012 at 02:08:58PM +, Scotto Alberto wrote:
I noticed that the link to the extension MergeUsersHistory on
http://bestpractical.com/rt/extensions.html is broken.
Here is the broken link:
Hi,
I noticed that the link to the extension MergeUsersHistory on
http://bestpractical.com/rt/extensions.html is broken.
Here is the broken link:
http://search.cpan.org/dist/RT-Extension-MergeUsersHistory/lib/RT/Extension/MergeUsersHistory.pm
Looks like it isn't hosted by cpan anymore..?
However
* schrieb am *Fr, 30.4.2010:
*
*
Von: Kenneth Crocker kfcroc...@lbl.gov
Betreff: Re: [rt-users] merge users(?)
An: who else bogey...@yahoo.com
CC: rt-users@lists.bestpractical.com
Datum: Freitag, 30. April, 2010 18:34 Uhr
*
*Bogey,
Did you consider just making the extra Users Cc's on the Ticket
Hi Ken,
could you provide this scrip, please? Would like to give it a try.
Thanks!
best
--- Kenneth Crocker kfcroc...@lbl.gov schrieb am Fr, 30.4.2010:
Von: Kenneth Crocker kfcroc...@lbl.gov
Betreff: Re: [rt-users] merge users(?)
An: who else bogey...@yahoo.com
CC: rt-users
Someone, please?
TIA
w_e
who else wrote:
Well,
it seems it works.
BUT:
I worked it out this way:
There is a scrip that can do this:
http://wiki.bestpractical.com/view/AddRequestor
You create a custom user field called othermail and populate it with the
people you want to get
Bogey,
Did you consider just making the extra Users Cc's on the Ticket? Then all
you would have to do is make sure there was a notification scrip for Cc's on
whatever. We have a scrip that will Add a Ticket CC for all Cc's on an
email when a ticket is *created* *or* *on correspondence.* That way,
Well,
it seems it works.
BUT:
I worked it out this way:
There is a scrip that can do this:
http://wiki.bestpractical.com/view/AddRequestor
You create a custom user field called othermail and populate it with the
people you want to get the email. All, the other IBMers will be added as
On Tue, Apr 06, 2010 at 10:06:38PM -0700, who else wrote:
Hi,
yes, i did, i gave the see/modify right to every staff member and also to
every group. But this didn't work. It doesn't matter at all, which rights
the user/group has, i can only see the headline (custom fields) and nothing
Kevin Falcone-2 wrote:
On Tue, Apr 06, 2010 at 10:06:38PM -0700, who else wrote:
Hi,
yes, i did, i gave the see/modify right to every staff member and also to
every group. But this didn't work. It doesn't matter at all, which rights
the user/group has, i can only see the headline
Hi,
i am wondering whether the extension merge users will do what i need it to
do... :-)
Let's say, i have 15 users which are from ibm.com, and i want them to share
the bugs they are going to submit, so each of them knows, which bugs have
already submitted, so they do not send them in twice or
Hello,
It wouldn't solve your problem. MergeUsers is more for multiple emails
per one user.
Create group per organization, add a group to tickets as cc when
requestor is member of the group. Grant rights via roles.
On Tue, Apr 6, 2010 at 4:26 PM, who else bogey...@yahoo.com wrote:
Hi,
i am
There is a scrip that can do this:
http://wiki.bestpractical.com/view/AddRequestor
You create a custom user field called othermail and populate it with the
people you want to get the email. All, the other IBMers will be added as
requestors whenever one of them requests. We've done this for
Hi,
thank you very much, i did everything as it was documented in the link you
quoted. Unfortunately, not a single user could see/modify this custom field,
although i tried every possible right for group/user etc, but this didn't
work out at all. I can only see the heading (custom field) but not
Hi,
yes, i did, i gave the see/modify right to every staff member and also to
every group. But this didn't work. It doesn't matter at all, which rights
the user/group has, i can only see the headline (custom fields) and nothing
below. Like there isn't any custom field... ;-(
Please correct me,
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