Re: [rt-users] questions about crontool user setup

2016-11-17 Thread Matt Zagrabelny
On Thu, Nov 17, 2016 at 10:45 AM, Alex Hall wrote: > Hi list, > I'm looking into email alerts for untouched tickets, and I thought of the > crontool right away. In reading its Wiki page, I'm a little confused about > setting up the user to run it. RT 4.4.1, Debian 8. Link I've

[rt-users] questions about crontool user setup

2016-11-17 Thread Alex Hall
Hi list, I'm looking into email alerts for untouched tickets, and I thought of the crontool right away. In reading its Wiki page, I'm a little confused about setting up the user to run it. RT 4.4.1, Debian 8. Link I've been reading: https://rt-wiki.bestpractical.com/wiki/UseRtCrontool The page