Hi,
Grant ShowTicket to Requestor role.
On Wed, May 30, 2012 at 3:32 PM, Asanka Gunasekera
wrote:
> Hi my management have come up with this new requirement, apparently this is
> unavailable
> What they want is, once a ticket gets moved to a deferent queue which the
> ticket requester is not a pa
Hi my
management have come up with this new requirement, apparently this is
unavailable
What they
want is, once a ticket gets moved to a deferent queue which the ticket
requester is not a part of, can the requester still look in to the ticket
(status
of the ticket) without having permission to th