Re: [rt-users] rt-crontool as a user failing

2009-02-09 Thread Asif Iqbal
On Mon, Feb 9, 2009 at 9:05 AM, Matt Zagrabelny wrote: > On Sat, 2009-02-07 at 13:57 -0500, Asif Iqbal wrote: >> Hi I am failing to run rt-crontool > > Did you map an rt user to a unix user under: > > Configuration -> Users -> Select -> (some rt user) > > Set 'Unix login' to 'iqbala'. That was th

Re: [rt-users] rt-crontool as a user failing

2009-02-09 Thread Matt Zagrabelny
On Sat, 2009-02-07 at 13:57 -0500, Asif Iqbal wrote: > Hi I am failing to run rt-crontool Did you map an rt user to a unix user under: Configuration -> Users -> Select -> (some rt user) Set 'Unix login' to 'iqbala'. Cheers, > > (iqbala)@rt:~$ /opt/rt3/bin/rt-crontool > No RT user found. Pleas

[rt-users] rt-crontool as a user failing

2009-02-07 Thread Asif Iqbal
Hi I am failing to run rt-crontool (iqbala)@rt:~$ /opt/rt3/bin/rt-crontool No RT user found. Please consult your RT administrator. I can login as `iqbala' to the rt gui and I have administrator privilege. I can create a new queue, delete existing queue, create a new user, delete any ticket on any