: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rt-mailgate rejects incoming email
Just a question... had the user authenticated at least once?
If they aren't in the db or imported from ldap, there's no mention of them in
the RT users db hence incoming e-mails can't
On 04 Mar 2011 12:56, Giuseppe Sollazzo wrote:
>
> Just a question... had the user authenticated at least once?
> If they aren't in the db or imported from ldap, there's no mention of
> them in the RT users db hence incoming e-mails can't create tickets.
That's not entirely correct. RT autocreat
Just a question... had the user authenticated at least once?
If they aren't in the db or imported from ldap, there's no mention of
them in the RT users db hence incoming e-mails can't create tickets.
Giuseppe
On 04/03/11 17:46, Brandon Olszewski wrote:
I have a new install of RT 3.8.9 runni
I have a new install of RT 3.8.9 running on SLES11, and I cannot get incoming
emails to update/create tickets. I'm using postfix for email routing.
Outgoing mail works (all mail routed to an Exchange smarthost). I put a debug
switch in my aliases file and the error generated by an incoming em
