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I posted to the list a couple of weeks back now I think about having
problems with multi-byte characters in email subjects (specifically
Japanese)
I've found a few problems.
I think I've (at least temporarily) fixed one problem.
the first problem
Hi,
I installed Ubuntu server (Dapper 6.06), and then followed the instructions at http://howtoforums.net/viewtopic.php?t=48
regarding how to set up RT.
The software used (Request-Tracker3.4, Apache2, Postfix PostgreSql-7.4) were all installed from packages.
I have logged onto RT as root and
On Wed, Aug 16, 2006 at 05:46:20PM +0200, Jorg Eichhorn wrote:
I also get the error 'Unknown field: Requestor.EmailAddress'.
The debug output as suggested by David Smithson is the following:
[...]
We also get this behavior running RT 3.6.1 with Apache 2.0.58,
mod_perl 2.0.2, mod_ssl 2.0.58 and
We're also seeing this here at bps.
-Original Message-
From: Will Maier [EMAIL PROTECTED]
Date: Thu, 17 Aug 2006 09:35:58
To:rt-users@lists.bestpractical.com
Subject: Re: [rt-users] 3.6.1 search bug?
On Wed, Aug 16, 2006 at 05:46:20PM +0200, Jorg Eichhorn wrote:
I also get the error
On Thu, Aug 17, 2006 at 05:20:01PM +0900, Alan Premselaar wrote:
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I posted to the list a couple of weeks back now I think about having
problems with multi-byte characters in email subjects (specifically
Japanese)
Alan, What version of RT?
On Thu, Aug 17, 2006 at 11:13:37AM -0400, Jesse Vincent wrote:
On Thu, Aug 17, 2006 at 05:20:01PM +0900, Alan Premselaar wrote:
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I posted to the list a couple of weeks back now I think about having
problems with multi-byte
I have some custom ticket fields on a queue as well as
custom transaction fields on the queue. I love the
transaction fields but it appears that these are not
searchable. How can I search on these?
I'm on RT 3.4.4
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Tired of
When I select the spreadsheet option after doing a
search I only get TSV files.
Did I forget a module install?
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Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
On Thu, Aug 17, 2006 at 09:35:21AM -0700, Phanoko wrote:
When I select the spreadsheet option after doing a
search I only get TSV files.
Did I forget a module install?
Nope. TSV is a perfectly servicable spreadsheet format. (Though we mark
it as an excel file, so the right thing happens
Perfect.
Thanks Jessee.
--- Jesse Vincent [EMAIL PROTECTED] wrote:
On Thu, Aug 17, 2006 at 09:35:21AM -0700, Phanoko
wrote:
When I select the spreadsheet option after doing a
search I only get TSV files.
Did I forget a module install?
Nope. TSV is a perfectly servicable
Just did it with the same results as Mike.
Change it to a CSV and OO opens it fine in
spreadsheet.
Going to try to find the place to now to auto name the
file csv rather than tsv so OO can handle it easier.
--- Mike Taht [EMAIL PROTECTED] wrote:
On 8/17/06, Jesse Vincent [EMAIL PROTECTED]
Hi Everyone,
The following works on Linux, Firefox with
OpenOffice V2
1.1.
Spreadsheet Functionality
When running Request Tracker on a Windows system, one can
get a seamless interface to Excel. That is, when one clicks on
the spreadsheet option, Request
Tracker calls Excel, open
Hi
Am I being dense(Answers on a postcard to...)
I have installed 3.6.0 from FreeBSD ports and it works. Yay!
By default, when a message is sent to rt, a response is sent to the requestor
and to the support users to alert them. Once the
ticket has been taken by a user, the emails seem to go
Adjust your global/scrips to how you want them ...
Roy
Martyn Routley wrote:
Hi
Am I being dense(Answers on a postcard to...)
I have installed 3.6.0 from FreeBSD ports and it works. Yay!
By default, when a message is sent to rt, a response is sent to the requestor
and to the support
Can you apply my patch to ConciseSpreadsheet extension?
Also, can we change the default extension to CSV for
the extension?
On Thu, Aug 17, 2006 at 12:36:48PM -0400, Jesse Vincent wrote:
On Thu, Aug 17, 2006 at 09:35:21AM -0700, Phanoko wrote:
When I select the spreadsheet option after
On Thu, Aug 17, 2006 at 01:49:07PM -0400, Todd Chapman wrote:
Can you apply my patch to ConciseSpreadsheet extension?
I'll have a look before I next release it.
Also, can we change the default extension to CSV for
the extension?
No. CSV is for comma-separated-values. I'm not going to do
Might this be the NotifyActor variable, or am I mis-reading the question?
Martyn Routley wrote:
Hi
Am I being dense(Answers on a postcard to...)
I have installed 3.6.0 from FreeBSD ports and it works. Yay!
By default, when a message is sent to rt, a response is sent to the requestor
and
any ideas ?
Jesse :) ?
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Has anyone updated the Quicksearch Summary patch for
v.3.6.1? (This totals the number of new, open and stalled tickets listed in QuickSearch).
I put it in place for 3.4.4 and its invaluable to me
to quickly see if weve got an excessive # of open tickets.
Sadly, I dont have anywhere
Hi friends,
I am in trouble!
I had RT 3.4 working perfectly.
I installed 3.6.1 with a new database and it looked me great!!
Then I am upgrading my old 3.4.1 database.
I type /opt/rt3/sbin/rt-setup-database --action schema \
--datadir etc/upgrade/version
(Running 3.6.0 with mysql on CentOS 4.3)
I would like to set up a system whereby existing privileged users with
* certain group membership(s), and
* blank passwords
can login to RT as follows:
1. they hit the main page, enter their email address (username) and
a
On Thu, 17 Aug 2006, Eder Miranda - UNODATA wrote:
Then I am upgrading my old 3.4.1 database.
I type /opt/rt3/sbin/rt-setup-database --action schema \
--datadir etc/upgrade/version
/opt/rt3/sbin/rt-setup-database --action acl \
--datadir etc/upgrade/version
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