Hi Am I being dense....(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay!
By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once the ticket has been taken by a user, the emails seem to go to everybody except the owner. My question is this. Is it possible to have the messages sent only to the ticket owner and not everyone? Martyn ----------------------------------------------------------------------------- This message has been scanned for viruses and dangerous content by the http://www.invictawiz.com MailScanner, and is believed to be clean. ----------------------------------------------------------------------------- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com