On 18 Feb 2009, at 12:48 am, Ruslan Zakirov wrote:
First time I see something like that. May be it's better to ask on
mysql lists. And sure you should keep digging into a reason. My
practice shows that there is no such thing as suddenly in IT. There
is always some change that turn world up
Hello,
Some time ago I asked you for hints / clues regarding the setup of RT
3.8.1 running on RHEL5, using Vintela Authentication Services (VAS) and
Active Directory + Kerberos.
I just couldn't stop thinking about it, so I kept digging ...
I finally figured out how to configure it to work
I noticed this in ExternalAuth's .08 patchnotes:
* html/Callbacks/ExternalAuth/autohandler/Auth
Modified the log message regarding the RT-3.8.[01] plugin
bug from error level to debug level and modified the text
of the message to be more clear for RT-3.8.2+ users.
and
Mr. Evans first posted about this 11/08. In archives, i see no
replies to the thread. I haven't heard anything either, and can't
find anything but Greg's original post on the web. If this is a taboo
subject or something, please let me know, but i'd really like to be
able to do this :).
Thanks,
Rob Munsch wrote:
I noticed this in ExternalAuth's .08 patchnotes:
* html/Callbacks/ExternalAuth/autohandler/Auth
Modified the log message regarding the RT-3.8.[01] plugin
bug from error level to debug level and modified the text
of the message to be more clear for
On Tue, Feb 17, 2009 at 05:52:23PM -0500, Jesse Vincent wrote:
An excellent question. I have a sneaking suspicion there's some DB
corruption in there somewhere :/ But maybe it's just a database bug.
After chasing some red herrings we found something interesting:
mysql select count(*) from
On Wed, Feb 18, 2009 at 06:13:08PM +, Tim Cutts wrote:
On 18 Feb 2009, at 5:54 pm, Dave Holland wrote:
On Tue, Feb 17, 2009 at 05:52:23PM -0500, Jesse Vincent wrote:
An excellent question. I have a sneaking suspicion there's some DB
corruption in there somewhere :/ But maybe it's
I am doing a fresh install of rt 3.8.2 on CentOS 5.2. I get down to:
'make initialize-database'
it returns:
Working with:
Type:mysql
Host:localhost
Name:rt3
User:rt_user
DBA:root
Now creating a mysql database rt3 for RT.
Done.
Now populating database schema.
Done.
Now
skipped list again, sorry mike
On Wed, Feb 18, 2009 at 11:58 AM, Mike Peachey mike.peac...@jennic.com wrote:
However... I'm running .08 and RT 3.8.2, and while debugging something
else, i noticed this:
Feb 18 11:29:33 data RT: Reloading RT::User to work around a bug in
RT-3.8.0 and RT-3.8.1
i am incapable of clicking reply-all today
i blame the weather.
On Wed, Feb 18, 2009 at 1:37 PM, Tom Lahti t...@bitstatement.net wrote:
All good points. I guess what i need to balance against this is: will the
fragmentation continue to worsen? Is it inevitable that performance will,
at some
On Wed 18.Feb'09 at 11:25:37 -0800, Shannon Adams wrote:
I am doing a fresh install of rt 3.8.2 on CentOS 5.2. I get down to:
Sys::Syslog version 0.16 required--this is only version 0.13 at
/usr/lib/perl5/site_perl/5.8.8/Log/Dispatch/Syslog.pm line 13.
BEGIN failed--compilation aborted
On Tue, Feb 17, 2009 at 4:19 PM, Krishnamurti L. L. V. Nunes
krishnale...@gmail.com wrote:
Hello world!
Hello!
Whenever I have the line:
PerlRequire /opt/rt-3.8/bin/webmux.pl
in my apache config file, apache crashes with the error:
[error] Can't locate object method Config via package RT
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf
Of Shannon Adams
Sent: Wednesday, February 18, 2009 11:26 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Syslog error when installing rt 3.8.2
Perfect, that was it. Thank you.
- Original Message
From: Jesse Vincent je...@bestpractical.com
To: Shannon Adams shannon_adam...@yahoo.com
Cc: rt-users@lists.bestpractical.com
Sent: Wednesday, February 18, 2009 3:20:19 PM
Subject: Re: [rt-users] Syslog error when installing rt 3.8.2
I have this working in my RT 3.8.2 installation. It isn't a very busy system
and I have yet to notice any performance issues. We only get about 50 tickets
per day and it has less than 5000 tickets in the system.
First, you need to setup and use the RT Extension to extract custom fields.
On Wed, Feb 18, 2009 at 4:15 PM, Jeremy Burke jbu...@crypticstudios.com wrote:
I have this working in my RT 3.8.2 installation. It isn't a very busy system
and I have yet to notice any performance issues. We only get about 50
tickets per day and it has less than 5000 tickets in the system.
I'm getting the ERROR 1062 (23000) at line 210: Duplicate entry '' for key 2
error when updating the database from 3.4.5 to 3.8.2. I see from this message:
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg17534.html
that I have a few different choices as to how to solve this.
I am in the process of migrating RT from an old server running Fedora Core 4,
RT ver 3.8.1, and mysql version 4.1.20-log. I upgraded RT on this old server a
while back and ran into the random logouts, binary attachment problems, etc.
I have installed a new server running Cent OS 5.2. The
I have a quick question about RT.
We have a group of technicians that work entirely from the RT's web
interface, so they never see any email. This works great, but they want
a way to forward a ticket, including any attachments, to an outside
email address.
I have no idea how to get this
Shannon Adams wrote:
I am in the process of migrating RT from an old server running Fedora Core 4,
RT ver 3.8.1, and mysql version 4.1.20-log. I upgraded RT on this old server
a while back and ran into the random logouts, binary attachment problems, etc.
I have installed a new server
cpan
upgrade DBD::mysql
Your version of DBD::mysql is to old to do the upgrade. I ran into this
earlier today.
Thanks,
Sean Corey
Shannon Adams wrote:
I am in the process of migrating RT from an old server running Fedora Core 4,
RT ver 3.8.1, and mysql version 4.1.20-log. I upgraded RT on
Hi Jesse
Please ignore previous post. CPAN was not installed. Installed via yum, ran
command and it works perfectly.
Keep up the good work!
Regards
Kevin
Kevin Mcclusky
Reports
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