[rt-users] login via html-form (username/password) and WebExternalAuth side-by-side

2014-11-11 Thread Luca Mazzaferro
Hi guys, I want to give my users the possibility to login to rt through an SSO-mechanism (here: kerberos). It works fine if I require a Kerberos -ticket in through apache2. However, I would like to either have the people type their username / password in the HTML-Login form or click a button

Re: [rt-users] How to move an existing database to a new server

2014-11-11 Thread Kevin Falcone
On Fri, Nov 07, 2014 at 05:03:49AM -0700, Vas wrote: A little update. I have manage to install rt 4.2.9 on a dev server on ubuntu 14.4.1 :) I have followed as you recommended this: http://bestpractical.com/docs/rt/latest/backups.html#Restoring-from-backups and have made the rt-dump.sql.gz and

Re: [rt-users] rt-crontool error

2014-11-11 Thread Kevin Falcone
On Mon, Nov 10, 2014 at 12:39:14AM -0500, supp...@pureview.com wrote: I'm running this crontool line: rt-crontool --search RT::Search::FromSQL --search-arg Queue = 'general' AND Owner != 'Nobody' AND ( Status = 'open' OR Status = 'new' ) AND Created '1 day ago' --action RT::Action::SendEmail

Re: [rt-users] New error while importing assets

2014-11-11 Thread Kevin Falcone
On Mon, Nov 10, 2014 at 11:46:45AM -0500, Mitch Kyser wrote: After creating several Catalogs and successfully importing Assets into them from CSV files, I am now getting an error I can't seem to figure out.  The error I am seeing looks like this; I'm guessing that maybe you forgot to apply one

Re: [rt-users] login via html-form (username/password) and WebExternalAuth side-by-side

2014-11-11 Thread Kevin Falcone
On Tue, Nov 11, 2014 at 12:45:41PM +0100, Luca Mazzaferro wrote: I want to give my users the possibility to login to rt through an SSO-mechanism (here: kerberos). It works fine if I require a Kerberos -ticket in through apache2. However, I would like to either have the people type their

[rt-users] Slack integration?

2014-11-11 Thread Konstantin Ryabitsev
Hi, all: Has anyone set up integration with slack, perhaps via a webhook? Best, -- Konstantin Ryabitsev Linux Foundation Collab Projects Montréal, Québec signature.asc Description: OpenPGP digital signature

Re: [rt-users] New error while importing assets

2014-11-11 Thread Mitch Kyser
Thanks Kevin The Custom Field did apply to the relevant Catalogs. I sort of by-passed the issue. It seems the Unique CF I called ID Number or the column in the CSV I mapped to it (named ID and in the first column) might have had something to do with it. As I checked each error which gave a row