Fortunately our version is 4.2.10.
Just discovered we didn't ran rt-fulltext-indexer enough many times.
It proceeded with only 200 attachments at once. Is that some
limitation of PgSQL or rt-fulltext-indexer? Didn't read that in the
documentation.
I ran it in a loop, till it didn't report any othe
On Thu, 31 Mar 2016 09:47:06 +0200
Peter Viskup wrote:
> Just discovered we didn't ran rt-fulltext-indexer enough many times.
> It proceeded with only 200 attachments at once. Is that some
> limitation of PgSQL or rt-fulltext-indexer? Didn't read that in the
> documentation.
See
https://docs.best
Hi,
I have created a lifecycle with these defaults:
active => [qw(open approved stalled)],
...
/defaults => {//
//on_create => 'new',//
//approved => 'approved',//
//denied=> 'rejected',/
if i understand the manual correctly, this should change t
Excellent. Works a treat.
Thanks!
On Wed, Mar 30, 2016 at 5:34 PM Dustin Graves
wrote:
> Hi Geoff,
>
> If you’re talking about 4.4.0, this is a known issue that will be fixed in
> 4.4.1. In the meantime, attached you’ll find a patch that should fix the
> problem for you.
>
> Thank you,
> Dustin
Remove
--
Trustpay Global Limited is an authorised Electronic Money Institution
regulated by the Financial Conduct Authority registration number 900043.
Company No 07427913 Registered in England and Wales with registered address
130 Wood Street, London, EC2V 6DL, United Kingdom.
For further
Remove
--
Trustpay Global Limited is an authorised Electronic Money Institution
regulated by the Financial Conduct Authority registration number 900043.
Company No 07427913 Registered in England and Wales with registered address
130 Wood Street, London, EC2V 6DL, United Kingdom.
For further
Hi,
NotifyActor is set to 0 in RT_Config.pm so not to notify the person who
performs an update by email. Is it possible to override this setting for
a specific queue using a scrip/template?
Thanks
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC -
We are currently running RT 4.2.12. Users will submit tickets to us in regards
to viral email attachments. We've instructed users to attach the message file
itself versus the attachment to help keep things "safe". However, I'm seeing
that if a user replies to an RT email and attaches the .MSG fi
I'm having a rather strange issue with some custom fields that are based
off other custom fields. Whenever I select a category, I am only presented
with the first choice in the second custom field.
As an example:
[image: pasted2]
Yet there are many more Sub-Categories under that category.
mysql> s
Wow! This is nice looking and much more functional for average users. Is this
still based off RT3 code, or have you based it off the 4.x series? Also, are
there any plans to make your changes available for public consumption?
--
Gary L. Greene, Jr.
Sr. Systems Administrator
IT Operations
Minerva
Good afternoon,
If I have a CSV file full of information that I need to import into RT
that's not an asset, is there an easy way to do this? I'm looking at the
information posted in Postgresql for the database, and it looks doable,
however I'm not sure if I can do it with the UIDs that RT generate
Hi Vegard,
On Thu, 2016-03-10 at 14:36 +0100, Vegard Vesterheim wrote:
> My questions to the list, however, are of a more general nature:
>
> Has anyone considered/implemented/used any alternative GUIs for
> manipulating RT tickets?
At my employer - Catalyst IT [0] - we have a public cloud o
On Thu, 31 Mar 2016 17:44:55 +0200 akos.to...@docca.hu wrote:
> We don't know if our coding style and quality is okay for RT or not, and we
> are not familiar how to share this plugins on github or so. So we use these
> in house, but we could give you access to our test system, you can try it,
> a
13 matches
Mail list logo
