Hi Vegard, On Thu, 2016-03-10 at 14:36 +0100, Vegard Vesterheim wrote: > My questions to the list, however, are of a more general nature: > > Has anyone considered/implemented/used any alternative GUIs for > manipulating RT tickets?
At my employer - Catalyst IT [0] - we have a public cloud offering using OpenStack. We've added a panel to the OpenStack web management interface (called Horizon) for creating, viewing and manipulating RT tickets. It is pretty basic, but provides a much simpler interface for our customers. I can provide screenshots, and I expect the code if anyone is interested. Cheers, Andrew [0] http://catalyst.net.nz -- Andrew Ruthven, Wellington, New Zealand and...@etc.gen.nz | linux.conf.au 2016 New Zealand's only Cloud: | LCA By the Bay, Geelong, AU https://catalyst.net.nz/cloud | http://lca2016.linux.org.au --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
