My bad, in the above script, the $self was holding the 1st argument, rather
than the reference of RT::Users class.
The original subroutine returns the ref of RT::Users.
As per the documentation of Hook::Lexwrap, the returned value from the
original subroutine should be accessible from the post sub
Hi,
I have newly installed RT4.4.0 but text field for ticket detail is not
appearing when I create new ticket.
Appreciate your expert advice on this abnormality.
Thank you
Regards,
Sharizan Sumuui
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - Se
On 6/23/16 8:19 AM, David Schmidt wrote:
Hello
In case someone takes the ticket ownership wile I am composing a
response I would like to redisplay the ticket (the submitted response
shouldnt be deleted) and add a warning informing the user about the
change in ownership.
I guess this is the corr
Hi Cris,
I enabled file uploads, so you can now upload images. Let me know if you
need a file format not allowed.
We also had a suggestion to add the syntax highlighting extension, so I
have installed that. You can see an example here:
https://rt-wiki.bestpractical.com/index.php?title=RT_Co
Hi Sharizan,
This looks like you have the RT 4.2.x version cached in your web browser. If
you do a hard reset to clear your cache and refresh it should work.
Thank you,
Dustin
> On Jun 24, 2016, at 8:09 AM, Sharizan Sumuui wrote:
>
> Hi,
>
> I have newly installed RT4.4.0 but text field for
Hmm,
If it's trying to use a script tag... I'm guessing the emails being sent
must be sent as HTML?
i'm going to have to give this a try... much appreciated Dustin!
On Fri, Jun 17, 2016 at 11:41 AM, Dustin Graves
wrote:
> Hi Mike,
>
> This is a pretty neat idea. I looked into it a bit and it s