Hello there,
I'm running RT 4.2.8 (deb-pakets) on a Jessie Debian. RT runs without
problems since long time. Now, all of a sudden, the cronjob which calls
rt-crontool causes Odd number of elements, for every queue in RT. The
exact error message is
Odd number of elements in anonymous hash at
When a ticket that has child or dependent tickets is displayed, any
child/dependent tickets that are resolved are shown at struck through.
In search results, if child/dependent tickets are shown, resolved ones are
not struck through.
Has anyone patched RT to strike resolved child/dependent ticket
I'm trying to install rt on a RHEL7 system, and have apache2, perl
5.24.1 and postgresql-9.5.6 installed.
When I try to run make initialize-database, it fails with :
Now inserting database ACLs.
[73393] [Mon Mar 6 14:46:20 2017] [warning]: DBD::Pg::st execute
failed: ERROR: unrecognized role op
I found this string in:
/opt/rt4/etc/acl.Pg
Peter
On Mon, Mar 6, 2017 at 11:31 AM, BALLANTINE, JAMES W wrote:
> I'm trying to install rt on a RHEL7 system, and have apache2, perl
> 5.24.1 and postgresql-9.5.6 installed.
>
> When I try to run make initialize-database, it fails with :
>
> Now ins
The way to do this is with a scrip. This page will show you how:
https://rt-wiki.bestpractical.com/wiki/SetActiveOnCustomerReply
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View this message in context:
http://requesttracker.8502.n7.nabble.com/Automatically-set-status-for-all-email-updates-tp63512p63517.html
Sent from the Request Tra
Hello,
I'm using 4.4.0, and i've edited Admin/CustomField to allow choosing the
CustomFieldGrouping. I'm guessing that at some point the grouping will
be stored in the CustomField table, but for now, it's a config option.
If i change the grouping of a CF, or add a new CF i can rewrite the fil