quot; fields (or whatever is appropriate
for the type of asset).
Is this possible?
Cheers!
--
Andrew Ruthven, Wellington, New Zealand
At home: [EMAIL PROTECTED] | This space intentionally
|left blank.
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inserting the ticket?
Cheers!
--
Andrew Ruthven
Wellington, New Zealand
At home: and...@etc.gen.nz | linux.conf.au 2010
| Follow the signs. Visit Wellington!
| http://www.lca2010.org.nz
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> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
&g
ase. It was complaining that "Can't locate Email/Address.pm in
> @INC..." I figured it was missing package libemail-address-perl and
> after starting RT there were also an error about missing Graphviz so I
> also had to install package libgraphviz-perl. It's running fine
On Wed, 2008-08-20 at 12:04 +1000, Trent W. Buck wrote:
> Andrew Ruthven <[EMAIL PROTECTED]> writes:
> > I've built some RT 3.8.1rc5 packages which I've been using on Lenny.
> > deb http://debian.etc.gen.nz lenny rt
>
> There is a missing Recommends for libg
dissemination, distribution or copying of this communication
> or its contents is strictly prohibited. If you have received
> this communication in error, immediately advise the sender and
> delete the original and any co
file:
>
> Include "/etc/request-tracker3.6/apache2-modperl2.conf
>
> In RT 3.8 how can i specify to apache the RT 3.8 site? Whats the line or
> configuration i need?
Easy, change that Include line to be:
Include "/etc/request-tracker3.8/apache2-modperl2.conf"
Che
user?
Given passwords are stored encrypted, I can't use the users passsword to
login. I might be able to cook up a RT::Authen::ExternalAuth plugin to
use the existing OpenStack tokens to allow SSO, I haven't look into that
yet.
Any assistance would be appreciated.
--
Andrew Ruthven,
args Text CF-Name Action.
(/usr/share/request-tracker4/html/REST/1.0/Forms/ticket/comment:59)
Any suggestions which by much appreciated.
This is RT 4.2.8 running on Debian Jessie.
[0] As mentioned on: https://github.com/z4r/python-rtkit#id17
[1] As used in the rt CLI for creating a ticket
--
A
The last three commits on this branch[0] add required functionality.
Commit 35650ec actually extends the API and provides test cases.
Cheers,
Andrew
[0] https://github.com/catalyst/rt/tree/4.2/add-txn-rest-customfield
--
Andrew Ruthven, Wellington, New Zealand
and...@etc.gen.nz |
code if anyone is
interested.
Cheers,
Andrew
[0] http://catalyst.net.nz
--
Andrew Ruthven, Wellington, New Zealand
and...@etc.gen.nz | linux.conf.au 2016
New Zealand's only Cloud: | LCA By the Bay, Geelong, AU
https://catalyst.net.nz/cloud | http://lca2016.linux.org.au
Hey,
Before I start writing something, does anyone have any tooling for
sending tickets creates and updates into IRC channels?
I'm already using Bot::BasicBot::Pluggable::Module::RT, but I'd like a
near real time stream.
Cheers,
Andrew
--
Andrew Ruthven, Wellington, New Z
t-tracker4/lib/RT/
Action/SendEmail.pm:691)
Oct 6 14:21:09 cat-prod-rt RT: [1145] #25796/213681 - Scrip 22 On Create Notify
Requestor
Is there anything we can do to make this work?
Cheers,
Andrew
--
Andrew Ruthven, Wellington, New Zealand
and...@etc.gen.nz | linux.conf.au 2017,
n making the request. It's considered
> redundant. Read about the setting and change the setting.
> Good Luck.
> Casey
>
> On Oct 5, 2016 7:30 PM, "Andrew Ruthven" wrote:
> > Hey,
> >
> > We're running RT 4.2.8 and using the API to create some tickets.
Hey,
Any other suggestions? I'm kinda grasping at straws here.
Cheers,
Andrew
On Thu, 2016-10-06 at 16:08 +1300, Andrew Ruthven wrote:
> Hi Casey,
>
> Thanks for that, the requestor is a different email address from what
> is being used for the actor making the API call bu
On Tue, 2016-10-11 at 23:18 -0400, Bill Cole wrote:
> On 11 Oct 2016, at 15:58, Andrew Ruthven wrote:
>
> > Any other suggestions? I'm kinda grasping at straws here.
>
> Perhaps you need to make Scrip 22 runs in the "Batch" scrip stage?
Hi Bill,
Yes, that
y
relationships?
Ideally I'd have something like:
HDD $manufacturer $serial_number
Where $manufacturer $serial_number both come from Custom Fields.
Cheers,
Andrew
--
Andrew Ruthven, Wellington, New Zealand
and...@etc.gen.nz | linux.conf.au 2017, Hobart, AU
New Zealand's only C
interest.
Cheers!
--
Andrew Ruthven, Wellington, New Zealand
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ths ago:
>
> http://sourceforge.net/projects/rtat/
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Andrew Ruthven
Wellington, New Zealand
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