[rt-users] AUTO: Sharon Belliveau is out of the office. (returning 03/29/2010)

2010-03-23 Thread Sharon . Belliveau
I am out of the office until 03/29/2010. For immediate assistance, please contact the ARC Help Desk (202) 452-3700 or email ARC-GURU. I will reply to your message upon my return. Note: This is an automated response to your message RT-Users Digest, Vol 72, Issue 54 sent on 3/23/2010 9:47:36

[rt-users] Are privileged users able to customize RT at a Glance?

2010-12-17 Thread Sharon . Belliveau
their home pages and preferences? Sharon Belliveau

[rt-users] Error when attempting to display My Rights

2011-02-15 Thread Sharon . Belliveau
or for removing the 'My Rights' option would be gratefully appreciated. Sharon Belliveau Federal Reserve Board

[rt-users] Error when attempting to display My Rights

2011-02-23 Thread Sharon . Belliveau
or for removing the 'My Rights' option would be gratefully appreciated. Sharon Belliveau

Re: [rt-users] RT-Users Digest, Vol 85, Issue 64

2011-04-20 Thread Sharon . Belliveau
Can I join the bandwagon and get copies? Thanks! Sharon Belliveau | | From: | | --| |rt-users-requ

[rt-users] Set Dashboard Subscription to run 4 time per day?

2011-05-02 Thread Sharon . Belliveau
. Thank you - Sharon Belliveau Federal Reserve Board

Re: [rt-users] RT-Users Digest, Vol 90, Issue 67

2011-09-22 Thread Sharon . Belliveau
for a group whose id is 119. The search criteria includes 'WatcherGroup.id = 119'. The query returns all tickets where any member of group 119 has a role: owner, requestor, cc or admincc. Sharon Belliveau Application Design + Development Research Statistics Federal Reserve Board RT Training

[rt-users] I need two scrips (Cena, Stephen (ext. 300))

2011-09-22 Thread Sharon . Belliveau
AdminCcs', with any apppropriate template. Sharon Belliveau Federal Reserve Board RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31

[rt-users] More tickets Indicator on RT-at-a-Glance search results

2011-09-27 Thread Sharon . Belliveau
that there are more tickets that match the search criteria. Any suggestions on how we could add an arrow or a 'More' link or other such indicator to the dashboard? Sharon Belliveau Application Design + Development Research Statistics Federal Reserve Board RT Training Sessions (http

[rt-users] turning off automated e-mails

2011-11-17 Thread Sharon . Belliveau
is resolved. Folks can post a Reply when resolving at ticket if they'd like to send information to the Requestor. Sharon Belliveau Federal Reserve Board Subject: Re: [rt-users] turning off automated e-mails Tom, Also, you can disable ALL the Global notification scrips and just create what you want

[rt-users] Placing Custom Fields into the Subject

2012-03-09 Thread sharon . belliveau
TransactionBatch, as we have several other scrips that run On Create. The description has a 001 prefix to set the order for the scrips to be executed (I read that somewhere, ). Sharon Belliveau Federal Reserve Board