Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Got it, so I removed the ServerName from httpd.conf and set it back to the default of nothing set for ServerName in httpd.conf. The error you said was not serious was what triggered me to start messing with ServerName in httpd.conf so I think that was my problem there. I left ServerName set to

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Sorry clarification here" "I left ServerName set to rt-ir-sandbox.snip.snip.snip.edu and restarted httpd" What I meant to say was: "I left ServerName set to rt-ir-sandbox.snip.snip.snip.edu in my rt.conf VirtualHost and restarted httpd" -- View this message in context:

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Bill Cole-8 wrote > That's odd. The RT configure script should have figured out a better > ownership/permissions model and generated a Makefile that did the right > thing for you. There is some stuff in RT that's 640 or 750, but if > fixperms did the wrong thing it was because configure

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Quotes are fixed now if you follow the "View this message in context:" URL in the previous email from this thread... -- View this message in context: http://requesttracker.8502.n7.nabble.com/Trouble-Error-with-Web-deployment-CentOS-httpd-mod-fcgid-tp60979p61072.html Sent from the Request

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

So basically I restarted my installation of RT from scratch on CentOS 6.7things have gone pretty smooth so farnow I'm back to where I started in setting up httpd/Apache to serve up RT. I've setup my config in /etc/httpd/conf.d/rt.conf and here are the contents of that:

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Thanks much for your continued help with this Danny! It appears mine is located here: /root/perl5/lib/perl5/UNIVERSAL /root/perl5/lib/perl5/UNIVERSAL/require.pm However, the output

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Yea, being that this is just a sandbox/dev system for RT/RT-IR it's a bit abnormal in comparison to a production class system...I can't seem to catch any luck here, getting quite the dismal response after executing the command you suggested: # perl -MCPAN -e 'install "UNIVERSAL"' Reading

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Thanks much Gerald, I didn't know about trying thatso I executed the make fixperms and it seems to have done what it's supposed to do but still no luck for meI noticed in testing that if I edited httpd.conf and changed the DocumentRoot to /opt/rt4/share/html/ after that when I browsed to

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Hi Bill, I am not seeing anything in my apache error log regarding the config line you've highlighted here, I obtained all the contents of my /etc/httpd/conf.d/rt.conf file from the RT documentation here I must not be

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Hi Bill, Thanks for getting back with me so quickly- I was sort of on the right track based on what you've indicated but long story short I think you're correct and this info has helped me further...When I initially did a "httpd -S" I got:

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Sorry correction to my last reply it came back null only *before* I wiped the private tree for rootmy mistake I meant to remove that part of my last replythe output shown in my last reply of make testdeps is the output after I had wiped the private tree of root and ran your full command.

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Hi Bill/All, I did as you suggested (wiping the private tree for root) then I tested out your command by removing the last xargs statement and running it, the output was null...got nothing backthis is what I ran: make testdeps |fgrep MISSING |egrep -v ' (owner|group) |>=5\.10\.'|awk '{print

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Great information here, thank you for helping me out and providing some educational background on the options with this as well that helps!...I will try to tackle this over the course of the next few days/weeks and see how things go SO...possible ignorant question here butIs there a

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

Hi GeraldI can confirm I am also running this on CentOS 7maybe that was a mistake or maybe someone can help us out with getting this resolved...I certainly hope the latter is the case! Thanks in advance to anyone who can help us out here... -- View this message in context:

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

I should also add I'm not a perl expert either, but from what I understand I am using fastcgi am I not? This all seems a lot more complex than I was hoping, I greatly appreciate the suggestions and help but I don't know that I want use a totally separate perl installation unless absolutely

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

According to the testdeps output it's saying I only need Perl >= 5.10.1, but I also wanted to add that all the dependencies are report as found: *** perl: *>=5.10.1(5.16.3) ...found* ..SNIP

[rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

I've installed RT/RT-IR and been using it to test by executing rt-server in stand alone "mode", however I need to get RT/RT-IR working with httpd/apache and after looking through all the documentation and being overwhelmed by far too many options it seems that the best fit for me is to use

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

This was sort of the problembasically I installed many Perl modules via cpanm and apparently that's a problem in certain circumstances which I'm not totally sure about at this time. To fix this error I installed the CentOS @epel repo version of a few packages:

Re: [rt-users] Cookie-based auth works, but takes me to login page

Hi there, did anyone ever respond to this post off list? I am having a very similar issue and am just wondering if there is a proper configuration guide (or if someone could walk me through it or provide a working example) on how to enable SSO to pass the external authentication cookie to RT and

Re: [rt-users] Cookie-based auth works, but takes me to login page

> *CAVEAT* I've never used this module. > There is a link at the bottom of the > https://metacpan.org/pod/RT::Authen::ExternalAuth::DBI::Cookie docs. > I've pasted it below for convenience: > https://metacpan.org/pod/RT::Authen::ExternalAuth::DBI Thanks for the quick response- I did see that