Re: [rt-users] Mason Cache clear

2016-10-31 Thread Torsten Brumm
Check permissions Brian Von meinem iPhone gesendet > Am 31.10.2016 um 18:49 schrieb Dunbar, Brian : > > I was installing RT-Extension-ActivityReports into RT 4.4.0 after the install > I ran > rm -rf /opt/rt4/var/mason_data/obj > then service apache2 restart > > Apache restarted ok but RT will

Re: [rt-users] Mason Cache clear

2016-10-31 Thread Dunbar, Brian
, October 31, 2016 2:02 PM To: Dunbar, Brian Cc: rt-users Subject: Re: [rt-users] Mason Cache clear Hi Brian, Check what user apache2 runs as (probably www-data but depends on what distro you use). Then make sure that user can write to the /opt/rt4/var/mason_data/obj directory (chown -R www

Re: [rt-users] Mason Cache clear

2016-10-31 Thread Landon Stewart
Hi Brian, Check what user apache2 runs as (probably www-data but depends on what distro you use). Then make sure that user can write to the /opt/rt4/var/mason_data/obj directory (chown -R www-data:www-data /opt/rt4/var/mason_data/obj). To make sure apache2 runs as www-data (or to find out wha

Re: [rt-users] Mason Cache clear

2016-10-31 Thread Alex Hall
I'm a novice, but my guess is a permissions problem since the /obj directory no longer exists. You erased it with that first command, I think, and RT can't find/create it. Try re-creating it with mkdir, then restart Apache again. If that fails, check the permissions on the obj directory; the user u

[rt-users] Mason Cache clear

2016-10-31 Thread Dunbar, Brian
I was installing RT-Extension-ActivityReports into RT 4.4.0 after the install I ran rm -rf /opt/rt4/var/mason_data/obj then service apache2 restart Apache restarted ok but RT will not load. I found this error in syslog but not sure what to fix. [40707] mkdir /opt/rt4/var/mason_data/obj/34070778