[rt-users] unsubscribe
Sent from Mail for Windows 10
[rt-users] unsubscribe
Spam detection software, running on the system prodmail18, has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: [...] Content analysis details: (0.9 points, 5.0 required) pts rule name description -- -- -1.0 ALL_TRUSTEDPassed through trusted hosts only via SMTP 0.4 MIME_HTML_MOSTLY BODY: Multipart message mostly text/html MIME -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.] 0.0 HTML_MESSAGE BODY: HTML included in message 4.5 DCC_CHECK Detected as bulk mail by DCC (dcc-servers.net) 1.4 PYZOR_CHECKListed in Pyzor (http://pyzor.sf.net/) 0.0 TVD_SPACE_RATIONo description available. 0.3 DIGEST_MULTIPLEMessage hits more than one network digest check -2.9 AWLAWL: Adjusted score from AWL reputation of From: address
[rt-users] unsubscribe
Thanks, Mark Sears - CISSP-M.S. IA Principal Information Security Analyst [cid:image001.png@01CE728F.61780B30] 12249 Science Drive Suite 160 Orlando, FL 32826 office: (407) 541-4062 fax: (407) 380-3823 mark.se...@gdit.commailto:mark.se...@gdit.com www.gdit.comhttp://www.gdit.com/ -- RT Training - Boston, September 9-10 http://bestpractical.com/training
[rt-users] UNSUBSCRIBE
[rt-users] unsubscribe
[rt-users] unsubscribe
On Saturday, February 16, 2013, Kenneth Crocker wrote: Alex, You need your condition to be user-defined, something like this: # Scrip name: WorkFlow on Next Action # Condition: User Defined # Action: User Defined # Template: Global template: Blank # Stage:TransactionBatch # # Custom condition: # # Set up initial values my $trans = $self-TransactionObj; my $ticket = $self-TicketObj; # check for CF Next Action is 'Post Construction', get out if not return ($trans-Type eq CustomField $trans-Field eq 50 $trans-NewValue eq Post Construction); return 0; This allows you to check a specific CF for a specific value. Kenn On Fri, Feb 15, 2013 at 4:24 AM, Alex Young alexyo...@housingpartners.co.uk javascript:_e({}, 'cvml', 'alexyo...@housingpartners.co.uk'); wrote: Hi. I'm using RT 4.0.5. I am trying to update the DueDate field with the contents of a custom field with the datetime content. IT works fine on creation of the ticket if I set the condition to On Transaction or On Create but it doesn't update the DueDate field if the CF is modified later. Any ideas how I can update DueDate when the CF is modified? My scrip is: Condition: On Transaction Action: User defined Template: Global template: Blank Stage: TransactionCreate (Also tried TransactionBatch) Custom Condition: return 1; Custom action prep code: return 1; Custom action cleanup code: ## Turns into -mm-dd format for date conversion by RT::Date my $trans = $self-TransactionObj; my $ticket = $self-TicketObj; my $cf_date = $ticket-FirstCustomFieldValue('Deployment DateTime'); my $duedate = RT::Date-new($RT::SystemUser); $duedate-Set(Format='unknown', Value=$cf_date); $ticket-SetDue($duedate-ISO); Thanks. -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T -- Sent from Gmail Mobile -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
Re: [rt-users] UNSUBSCRIBE
unsubscribe On 28/12/12 18:03, Luciano Ernesto da Silva wrote: UNSUBSCRIBE Luciano Silva luci...@cpd.ufrgs.br mailto:luci...@cpd.ufrgs.br Divisão de Suporte a Software DRS - CPD - UFRGS Fone (51)3308-5050 -- Andy D'Arcy Jewell SysMicro Limited Linux Support T: 0844 9918804 M: 07961605631 E: andy.jew...@sysmicro.co.uk W: www.sysmicro.co.uk -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
[rt-users] UNSUBSCRIBE
UNSUBSCRIBE Luciano Silva luci...@cpd.ufrgs.br mailto:luci...@cpd.ufrgs.br Divisão de Suporte a Software DRS - CPD - UFRGS Fone (51)3308-5050
[rt-users] unsubscribe
unsubscribe
[rt-users] unsubscribe
unsubscribe
[rt-users] unsubscribe
unsubscribe
Re: [rt-users] unsubscribe
For the benefit of everyone who wants to unsubscribe, but has misplaced their original information email and can't access the headers of their email: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Mark -- Sent from my Turing-Flowers Colossus http://mark.goodge.co.uk
[rt-users] unsubscribe
unsubscribe RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Barcelona, Spain November 28 29, 2011
[rt-users] unsubscribe
On 4/22/2011 10:44 AM, rt-users-requ...@lists.bestpractical.com wrote: Send RT-Users mailing list submissions to rt-users@lists.bestpractical.com To subscribe or unsubscribe via the World Wide Web, visit http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users or, via email, send a message with subject or body 'help' to rt-users-requ...@lists.bestpractical.com You can reach the person managing the list at rt-users-ow...@lists.bestpractical.com When replying, please edit your Subject line so it is more specific than Re: Contents of RT-Users digest... Today's Topics: 1. DBD::mysql version 4.002 required--this is only version 3.0007 at ./upgrade-mysql-schema.pl (Pravinator) 2. Handling a ticket that contains MANY comments (Chris Hall) 3. Re: Handling a ticket that contains MANY comments (Kenneth Marshall) 4. Re: Handling a ticket that contains MANY comments (Steve Anderson) 5. Re: Handling a ticket that contains MANY comments (Chris Hall) -- Message: 1 Date: Fri, 22 Apr 2011 03:13:30 -0700 (PDT) From: Pravinatorramp...@gmail.com To: rt-users@lists.bestpractical.com Subject: [rt-users] DBD::mysql version 4.002 required--this is only version 3.0007 at ./upgrade-mysql-schema.pl Message-ID:31455543.p...@talk.nabble.com Content-Type: text/plain; charset=us-ascii Hi guys, Just need some help with the above error message (as in subject). I get that when I try to upgrade the MySQL schema. I tried manually installing version DBD::MySQL 4.002 (tarball) but ended up with a host of errors. I can't find a yum repo even to update perl-DBD-MySQL from version 3.0 to 4.0. What do I do? I'm just one step away from having my old DB functioning in my new RT but whats so close seems so far away. Thanks guys Pravin -- Brian Carpenter Network Allscripts Systems Analyst Homecare Hospice of WNY 1225 West State St, Olean NY 14760 (716)372-2106 bcarpen...@homecare-hospice.org CONFIDENTIALITY NOTICE: This electronic mail transmission is intended only for the use of the addressee and may contain information that is privileged and confidential. If you are not the intended recipient, any dissemination of this communication is prohibited. If you have received this transmission in error, please notify the sender immediately by email and delete the original message. Thank you.
[rt-users] unsubscribe
unsubscribe
[rt-users] unsubscribe
unsubscribe Attention: The contents of this email and any attachments is intended only for the named recipients to which it is addressed. The information contained in this email communication may be confidential or may contain legally privileged information or copyright material. You should only read, disclose, re-transmit, copy or act in reliance on the information if you are authorised to do so. If you are not the intended recipient of this email communication, please notify the sender immediately and then destroy any electronic or paper copy of this message. Aero-Care Pty Ltd, Aero-Care Flight Support Pty Ltd or a related entity, does not represent, warrant or guarantee that the integrity of this communication has been maintained nor that the communication is free of errors, spam, malware or interference. For further information about Aero-Care, please see our website at http://www.aerocare.com.au Please consider the environment before printing this email RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
[rt-users] unsubscribe
Keith A McDermott wrote: Ignore. Someone showed me how to turn on DBI_Trace (which I'm liking quite a bit) and, I will admit, I found a subtle password mis-type I've missed for the past few weeks of tinkering. Fix that, revert a few code changes and voila - RT works. Thanks for the help, Keith Keith A McDermott wrote: More Info: I can successfully connect through mysql command line tools, php test script and through a test perl script with the default apache2 config. This all leads me to it being something with RT's setup specifically. Once I switch back to the RT apache config RT fails to connect to the db. This is when trying to connect from perl 5.8.8, apache2.2.3. The local database was 5.0.32 which worked fine whereas the remote database is 4.0.24 which does meet the minimum required version in the docs. Any other ideas I can try? Thanks, Keith Raed El-Hames wrote: Hi Keith; Most likely the problem is with the @hostname bit not being recognised correctly ..(and cauing permissions problems) try to login with rt_user from your rt server to the database via mysql client and tail your sql server log files to determine why rt_user is being denied. Regards; Roy Keith A McDermott wrote: Thanks Odhiambo, Yes - I can connect fine through the standard mysql tools from the same host without issue however, I was trying rt_user previously. It actually does fail when connecting with rt_u...@hostname. As I manually moved the database over, manually create the user and manually granted the rights (I don't want to run make initialize-database against our very stable and department-wide mysql server), I'll look through and see what else I need to do. Keith Odhiambo Washington wrote: On Tue, Mar 31, 2009 at 4:59 PM, Keith A McDermott kmcde...@purdue.edu mailto:kmcde...@purdue.edu wrote: Hi there, I'm moving forward with my testing of RT 3.8.2. Setup: Virtual machine (Virtualbox) running RT3.8.2 in Debian Etch. Web port is forwarded to the virtual machine through the host but otherwise there is no access to the VM. I moved the database onto a production database server. RT_SiteConfig.pm has been altered to say: $DatabaseHost is set to dbproductionserver $DatabaseRTHost is set to the hostname of the vm host machine Problem: In the apache error logs, I get: DBI connect('dbname=rt;host=dbproductionhost','rt_user',...) failed: Access denied for user: 'rt_u...@hostmachinehostname' (Using password: YES) at /usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106 [Tue Mar 31 08:58:05 2009] [error] [client hostmachine.ip.goes.here] Connect Failed Access denied for user: 'rt_u...@hostmachinehostname' (Using password: YES)\n at /opt/rt3/bin/../lib/RT.pm line 204\n And I get a 500 server error page returned to me. However, I can use the mysql command line tools from the virtual machine and connect just fine. Is there possibly a port that's being expected to be open that i need to forward or something else that I'm missing? This seemed like a pretty straightforward change in the beginning... It should be straighforward just as you say. Have you tested manually connecting to the DB like: mysql -h dbproductionserver -urt_u...@hostmachinehostname -pSec3t rt ?? Did it work? If not, then go to the dbproductionserver and give the necessary privileges for rt_user to connect: mysql GRANT ALL ON rt.* TO rt_u...@hostmachinehostname IDENTIFIED BY Sec3t; mysql flush privileges; -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The only time a woman really succeeds in changing a man is when he is a baby. - Natalie Wood ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Steven Gott eCommerce
[rt-users] unsubscribe
___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Unsubscribe
Niranjan Patel ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] unsubscribe
unsubscribe Thanks, Sudhir Damle ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Unsubscribe
Unsubscribe ~~~ Deepika Bhatia Sr. Manager Prosum Technology Services ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] unsubscribe
unsubscribe Regards, Bryce Porter ShellShark Networks Owner 151 Shadoway Dr. East Peoria, IL 61611 p. 309.698.5584 x103 f. 425.606.3294 e. [EMAIL PROTECTED] w. www.shellshark.net ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] unsubscribe
Bryce Porter wrote: unsubscribe Regards, Bryce Porter ShellShark Networks Owner 151 Shadoway Dr. East Peoria, IL 61611 p. 309.698.5584 x103 f. 425.606.3294 e. [EMAIL PROTECTED] w. www.shellshark.net ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Resistance is futile! Mathew Borger ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com