Re: [rt-users] RT loses MySQL connection

2013-11-25 Thread k...@rice.edu
On Sat, Nov 23, 2013 at 08:35:06AM -0800, Jay Christopherson wrote: Interestingly, adjusting the wait_timeout to the default (8 hours) worked great - for 8 hours. After that 8 hours, RT once again lost all connectivity to the database. Running a show processlist on MySQL showed that RT had

Re: [rt-users] RT loses MySQL connection

2013-11-25 Thread Jay Christopherson
Hey Ken- Yep, I get that. I don't believe you can disable the wait_timeout entirely - by default, it's set to 8 hours, which is what I currently have. RT works great - for 8 hours. Just to be sane, I replaced my.cnf with the default my.cnf that gets built with a vanilla install of MySQL. Same

Re: [rt-users] RT loses MySQL connection

2013-11-23 Thread Jay Christopherson
Interestingly, adjusting the wait_timeout to the default (8 hours) worked great - for 8 hours. After that 8 hours, RT once again lost all connectivity to the database. Running a show processlist on MySQL showed that RT had no connections to the DB, even though RT was still running. A restart

Re: [rt-users] RT loses MySQL connection

2013-11-22 Thread k...@rice.edu
On Thu, Nov 21, 2013 at 06:05:23PM -0800, Jay Christopherson wrote: No, no entries beyond the startup messages. I thought maybe there would be some connection errors (a flush-hosts situation or something), but nothing. On Thu, Nov 21, 2013 at 6:02 PM, Alex Vandiver

Re: [rt-users] RT loses MySQL connection

2013-11-22 Thread Jay Christopherson
Ken, thanks for the suggestion/reminder - I cribbed a my.cnf file from another database I setup. I had forgotten that I set a short wait_timeout (300), for just the reason you suggested. I reset it to be a little more sane about an hour ago and so far, things look ok. On Fri, Nov 22, 2013 at

Re: [rt-users] RT loses MySQL connection

2013-11-21 Thread Alex Vandiver
On Thu, 2013-11-21 at 15:20 -0800, Jay Christopherson wrote: I just installed a new instance of RT (4.2.1). I've been using RT for quite a long time now, through a lot of different versions, but this is a new issue for me. Is there anything of note in the mysql logs? - Alex

Re: [rt-users] RT loses MySQL connection

2013-11-21 Thread Jay Christopherson
No, no entries beyond the startup messages. I thought maybe there would be some connection errors (a flush-hosts situation or something), but nothing. On Thu, Nov 21, 2013 at 6:02 PM, Alex Vandiver ale...@bestpractical.comwrote: On Thu, 2013-11-21 at 15:20 -0800, Jay Christopherson wrote: I

Re: [rt-users] RT loses MySQL connection

2013-11-21 Thread Alex Vandiver
On Thu, 2013-11-21 at 18:05 -0800, Jay Christopherson wrote: No, no entries beyond the startup messages. I thought maybe there would be some connection errors (a flush-hosts situation or something), but nothing. That's odd. Can you show your my.cnf, webserver configuration, and