Re: [rt-users] Upgrade question
Quoting Kevin Falcone falc...@bestpractical.com: 4.0.17 was actually added to unstable and testing at the end of August. The Debian packager for RT works quite hard. Ah, I did not know that, though I only run stable in a production environment. 2.) Install RT v4.0.17 on new server. Import configs and database from current 4.0.7 server. Jump to the database schema upgrade part of the upgrade instructions This is what I would do. OK, thanks for the confirmation that that is the way to go (don't worry, I won't hold you accountable for anything that goes wrong! lol) -Alan -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
Re: [rt-users] Upgrade question
On Wed, Sep 11, 2013 at 11:51:52PM -0700, Alan Murrell wrote: source install (the repositories are not updated very often, and doing a source install will be easier to keep RT updated, IMO) 4.0.17 was actually added to unstable and testing at the end of August. The Debian packager for RT works quite hard. 2.) Install RT v4.0.17 on new server. Import configs and database from current 4.0.7 server. Jump to the database schema upgrade part of the upgrade instructions This is what I would do. It's a new server, so you even have plenty of opportunity to do a test upgrade first. -kevin pgpJOuyQ9HUbL.pgp Description: PGP signature -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
Re: [rt-users] Upgrade question
On 03/02/2012 07:50 AM, Joe Harris wrote: We are a virtual shop so I am wondering if I simply clone our 4.0.4 system, change the name, IP, postfix mail settings and aliases, dump and load the database (to a new name) and upgrade the db to 4.0.4 will it work? Or do I need to recompile/reconfigure the software and change --with-db-database=newdbname? If I need to reconfigure, is there a simple way of doing that without having to go through the entire installation? You can clone the VM your RT 4.0.4 is running in, but you should also reconfigure RT and run `make upgrade` again to install any changed files (before `make upgrade-database`). When RT installs, it writes into files a few things grabbed from your ./configure line. To reconfigure (without having to reinstall all the deps) and make sure you don't miss any changes, you'll want to re-run ./configure on the cloned VM with your tweaked options (--with-db-database for starters). You can find the previously used ./configure incant at the top of /opt/rt4/etc/RT_Config.pm. You might also take the opportunity to upgrade to RT 4.0.5 at the same time. :) RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
