Title: Business Analyst with Property and Casualty insurance
experience.
Location: Berkeley Heights, NJ.
Duration: 6 months.
Job Summary
The Business Analyst performs a liaison role between the end user
(Business User) and client staff (Application Development Programmers,
QA Testers, Project Managers and other Business Analyst).
The Business Analyst’s primary function is to provide system support
to the various business units within the enterprise by means of
research, analysis, testing, documentation and training for issues and
enhancements related to all systems under the control of client in
Berkeley Heights.
The Business Analyst possesses a strong working knowledge of a SDM
(System Development Methodology) process and is able to analyze
systems and processes within the Personal/Commercial insurance
environment. They provide recommendations for enhancing work flows to
improve processes and identify and correct system issues. They
develop detailed Business Requirements (BR), ensure the requirements
are met through Quality Assurance tasks and participate throughout the
entire SDM process.
Knowledge, Skills and Education Required
• Business analysis experience within the Property /Casualty
insurance industry and ability to interface effectively with the
Business Partners/Stakeholders
• Familiarity with insurance rating, underwriting and claim
processes
• Demonstrated ability to prepare functional Business
Requirements and Use Cases
• Proven analytical, decision making and problem solving
abilities
• Understanding of Quality Assurance testing (Automated testing
experience a plus) and ability to interface effectively with QA
Testers
• Effective interpersonal and communication skills, both written
and verbal
• Able to multi-task, manage details and execute effective
follow through (including email management, meeting participation,
status reporting and systems check out as needed)
• Able to comprehend and apply a working knowledge of a system
development methodology and ability to interface effectively with
Developers
• Knowledge of group dynamics and team interaction in a matrix
organization
• Effective negotiation skills with the Business Partners/
Stakeholders
• Understanding of relational database structures (ability to
design simple queries a plus)
• A strong command of the Microsoft Office suite of products and
data analysis/query tools
• Demonstrated dependability in a highly dynamic environment.
• Occasional after hours support is required
• Four year degree or equivalent work experience
Duties and Responsibilities
• Assist in the development of business solutions in accordance
with client’s System Development Methodology including, but not
limited to:
o Provide input to the Project Manager in the creation of
project plans, estimates and schedules
o Assist the Project Manager in the preparation of Impact
Analysis needed for new systems or enhancements to existing systems
o Adhere to the project’s time line and keep the Project Manager
apprised of status, issues and progress (provide daily “EOD” and
attend project status and team meetings)
o Work with business areas to prepare functional Business
Requirements and Use Cases, schedule walk-throughs and obtain Sign Off
o Develop, document and execute Test Plans to ensure fulfillment
of requirements and successful project implementation
o Work with technical areas and Developers to interpret Business
Requirements and schedule walk-throughs as needed
o Interface with QA Testing Team during Systems Testing to
ensure their Test Cases cover all functionality described in the Use
Cases
o Review Systems Testing Results, schedule walk-throughs as
needed and obtain Sign Off from the QA Testing Team
o Work with the Business Team during User Acceptance Testing
(UAT)
o Schedule and facilitate meetings as needed with the Business
team, Developers and Testers to walk through requirements, test cases
and results (prepare meeting agenda and recap)
o Develop reports and analyses using various query and/or other
tools as needed
o Monitor quality of production systems and resolve production
related issues during check out and Post Deployment
o Ensure all project documentation and test results are stored
in the project folder and ensure all test results have been provided
to the Developers for the Master Release Plan.
• Perform research and analysis activities regarding production
system issues:
o Investigate and recommend system, policy and or procedural
improvements
o Perform workflow analysis, create workflow diagrams and make
recommendations for procedural improvements – understand and
articulate “current state” and “future state”.
o Perform systems analysis – understand and articulate full
system flow processing for policy writing, billing, claims and
