[sniffer] Re: Downloads are not working....

[Chris Bunting]

Today's outage was horrible for one of my customers who was waiting on 
important emails regarding a property closing today they were buying, it it 
fouled all sorts of things up. I guess in some ways appriver's hosted solution 
is nice if YOUR server goes down, but if THEIR servers go down, its bad I 
think I'm going to move them on to my servers using message sniffer instead...

Service finally came up around 6pm ET and they got the emails finally

Thank You,
Chris Bunting
Lancaster Networks
Direct: 717-278-6639
Office: 888-LANCNET x703
MS Certified Systems Engineer
IP Telephony Expert

Lancaster Networks
1085 Manheim Pike 
Lancaster PA 17601 
www.lancasternetworks.com
--
Corporate Technology Solutions...
Specializing in 3com NBX Telephony Solutions
IT Services - Phone Systems - Digital CCTV
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-Original Message-
From: Message Sniffer Community [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck, 
Andrew
Sent: Thursday, May 17, 2007 3:55 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Downloads are not working

Thanks for the update, Pete.

Over on the Declude JunkMail support mailing list, it's like déjà vu all over 
again.

Andrew 8)

p.s. For the many of us here that don't subscribe to that list... The small 
number of recently active messages have been re-queued to the list several 
times.

 

> -Original Message-
> From: Message Sniffer Community 
> [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil
> Sent: Thursday, May 17, 2007 12:50 PM
> To: Message Sniffer Community
> Subject: [sniffer] Re: Downloads are not working
> 
> Hello Chris,
> 
> Thursday, May 17, 2007, 2:30:13 PM, you wrote:
> 
> > Oh god, that would explain why I put in a support request with 
> > appriver and it bounced back. One of our clients exchange 
> servers was 
> > down today and they queue mail until it is back up, but I'm 
> trying to 
> > get someone to release it now.
> > This isn't good
> 
> The good news is that the problem has been corrected now. We 
> are still seeing some after-effects from it, but those should 
> be gone before too long.
> 
> _M
> 
> --
> Pete McNeil
> Chief Scientist,
> Arm Research Labs, LLC.
> 
> 
> #
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[sniffer] Re: Downloads are not working....

[Colbeck, Andrew]

Thanks for the update, Pete.

Over on the Declude JunkMail support mailing list, it's like déjà vu all over 
again.

Andrew 8)

p.s. For the many of us here that don't subscribe to that list... The small 
number of recently active messages have been re-queued to the list several 
times.

 

> -Original Message-
> From: Message Sniffer Community 
> [mailto:[EMAIL PROTECTED] On Behalf Of Pete McNeil
> Sent: Thursday, May 17, 2007 12:50 PM
> To: Message Sniffer Community
> Subject: [sniffer] Re: Downloads are not working
> 
> Hello Chris,
> 
> Thursday, May 17, 2007, 2:30:13 PM, you wrote:
> 
> > Oh god, that would explain why I put in a support request with 
> > appriver and it bounced back. One of our clients exchange 
> servers was 
> > down today and they queue mail until it is back up, but I'm 
> trying to 
> > get someone to release it now.
> > This isn't good
> 
> The good news is that the problem has been corrected now. We 
> are still seeing some after-effects from it, but those should 
> be gone before too long.
> 
> _M
> 
> --
> Pete McNeil
> Chief Scientist,
> Arm Research Labs, LLC.
> 
> 
> #
> This message is sent to you because you are subscribed to
>   the mailing list .
> To unsubscribe, E-mail to: <[EMAIL PROTECTED]>
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> <[EMAIL PROTECTED]>
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> Send administrative queries to  <[EMAIL PROTECTED]>
> 
> 

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[sniffer] Re: Downloads are not working....

[Matt]

Pete McNeil wrote:

I'm not sure what the actual issue is (I will get that data later),
however I've just been informed that it should be resolved in the next
20 minutes or so.
  


The issue was that they were redelivering messages over and over again.  
One customer got one message over 500 times in an hour!  I suspect that 
our gateways were blocking some of this automatically, and I also tried 
to block it at the router level but it kept popping out of other address 
blocks.


Matt

[sniffer] Re: Downloads are not working....

[Chris Bunting]

Thanks Pete.  I just called them and got someone to tell me the same but no 
eta.  



Thank You,
Chris Bunting
Lancaster Networks
717-278-6639

>Sent by my BlackBerry wireless device  

-Original Message-
From: Pete McNeil <[EMAIL PROTECTED]>
Date: Thu, 17 May 2007 14:48:35 
To:"Message Sniffer Community" 
Subject: [sniffer] Re: Downloads are not working

Hello Matt,

Thursday, May 17, 2007, 2:22:56 PM, you wrote:

> Appriver, who is somehow involved with Sniffer, is having a ridicolous
> problem with sending messages over and over again (once every few 
> seconds).  They pulled their contact information from their site but 
> didn't take down their servers.  I suspect this is putting strain on 
> them and if Sniffer uses their bandwidth for downloads, that could 
> explain things.

I'm not sure what the actual issue is (I will get that data later),
however I've just been informed that it should be resolved in the next
20 minutes or so.

Our rulebase server is on the same network so it is effected.

BTW - they did not take down their contact information. It is right
where it always has been.

_M

-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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[sniffer] Re: Downloads are not working....

[Pete McNeil]

Hello Chris,

Thursday, May 17, 2007, 2:30:13 PM, you wrote:

> Oh god, that would explain why I put in a support request with appriver
> and it bounced back. One of our clients exchange servers was down today
> and they queue mail until it is back up, but I'm trying to get someone
> to release it now.
> This isn't good

The good news is that the problem has been corrected now. We are still
seeing some after-effects from it, but those should be gone before too
long.

_M

-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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[sniffer] Re: Downloads are not working....

[Chris Bunting]

Oh god, that would explain why I put in a support request with appriver
and it bounced back. One of our clients exchange servers was down today
and they queue mail until it is back up, but I'm trying to get someone
to release it now.
This isn't good

Thank You,
Chris Bunting
Lancaster Networks
Direct: 717-278-6639
Office: 888-LANCNET x703
MS Certified Systems Engineer
IP Telephony Expert

Lancaster Networks
1085 Manheim Pike 
Lancaster PA 17601 
www.lancasternetworks.com
--
Corporate Technology Solutions...
Specializing in 3com NBX Telephony Solutions
IT Services - Phone Systems - Digital CCTV
--
The information in this e-mail is confidential and may be privileged or
subject to copyright. It is intended for the exclusive use of the
addressee(s). 
If you are not an addressee, please do not read, copy, distribute or
otherwise act upon this email. If you have received the email in error, 
please contact the sender immediately and delete the email. The
unauthorized use of this email may result in liability for breach of
confidentiality, privilege or copyright.


-Original Message-
From: Message Sniffer Community [mailto:[EMAIL PROTECTED] On
Behalf Of Matt
Sent: Thursday, May 17, 2007 2:23 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Downloads are not working

Appriver, who is somehow involved with Sniffer, is having a ridicolous 
problem with sending messages over and over again (once every few 
seconds).  They pulled their contact information from their site but 
didn't take down their servers.  I suspect this is putting strain on 
them and if Sniffer uses their bandwidth for downloads, that could 
explain things.

Matt

Chuck Schick wrote:
> Speeds are really slow and the connection is lost before
> completionEverything checks out good on our end.  Is something
going on
> with the sortmonster end of things?
>
> Chuck Schick
> Warp 8, Inc.
> (303)-421-5140
> www.warp8.com
>
>
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[sniffer] Re: Downloads are not working....

[Chris Bunting]

Matt, I see their contact info there, where are you saying they removed
it??

Thank You,
Chris Bunting
Lancaster Networks
Direct: 717-278-6639
Office: 888-LANCNET x703
MS Certified Systems Engineer
IP Telephony Expert

Lancaster Networks
1085 Manheim Pike 
Lancaster PA 17601 
www.lancasternetworks.com
--
Corporate Technology Solutions...
Specializing in 3com NBX Telephony Solutions
IT Services - Phone Systems - Digital CCTV
--
The information in this e-mail is confidential and may be privileged or
subject to copyright. It is intended for the exclusive use of the
addressee(s). 
If you are not an addressee, please do not read, copy, distribute or
otherwise act upon this email. If you have received the email in error, 
please contact the sender immediately and delete the email. The
unauthorized use of this email may result in liability for breach of
confidentiality, privilege or copyright.


-Original Message-
From: Message Sniffer Community [mailto:[EMAIL PROTECTED] On
Behalf Of Matt
Sent: Thursday, May 17, 2007 2:23 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Downloads are not working

Appriver, who is somehow involved with Sniffer, is having a ridicolous 
problem with sending messages over and over again (once every few 
seconds).  They pulled their contact information from their site but 
didn't take down their servers.  I suspect this is putting strain on 
them and if Sniffer uses their bandwidth for downloads, that could 
explain things.

Matt

Chuck Schick wrote:
> Speeds are really slow and the connection is lost before
> completionEverything checks out good on our end.  Is something
going on
> with the sortmonster end of things?
>
> Chuck Schick
> Warp 8, Inc.
> (303)-421-5140
> www.warp8.com
>
>
> #
> This message is sent to you because you are subscribed to
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<[EMAIL PROTECTED]>
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>
>
>
>   

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[sniffer] Re: Downloads are not working....

[Pete McNeil]

Hello Matt,

Thursday, May 17, 2007, 2:22:56 PM, you wrote:

> Appriver, who is somehow involved with Sniffer, is having a ridicolous
> problem with sending messages over and over again (once every few 
> seconds).  They pulled their contact information from their site but 
> didn't take down their servers.  I suspect this is putting strain on 
> them and if Sniffer uses their bandwidth for downloads, that could 
> explain things.

I'm not sure what the actual issue is (I will get that data later),
however I've just been informed that it should be resolved in the next
20 minutes or so.

Our rulebase server is on the same network so it is effected.

BTW - they did not take down their contact information. It is right
where it always has been.

_M

-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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[sniffer] Re: Downloads are not working....

[Pete McNeil]

Hello Andrew,

Thursday, May 17, 2007, 2:18:19 PM, you wrote:




>


My last upload averaged a lame 6 KB/s.










>




PathPing.exe shows me sub 80ms per hop between my firewall and ftp.sortmonster.net
So my guess is that the ftp server itself is busy.





Actually the server itself is ok.

The problem is on the network.

I will provide new data as it arrives.

Thanks,

_M




-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.



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[sniffer] Re: Downloads are not working....

[Matt]

Appriver, who is somehow involved with Sniffer, is having a ridicolous 
problem with sending messages over and over again (once every few 
seconds).  They pulled their contact information from their site but 
didn't take down their servers.  I suspect this is putting strain on 
them and if Sniffer uses their bandwidth for downloads, that could 
explain things.


Matt

Chuck Schick wrote:

Speeds are really slow and the connection is lost before
completionEverything checks out good on our end.  Is something going on
with the sortmonster end of things?

Chuck Schick
Warp 8, Inc.
(303)-421-5140
www.warp8.com


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[sniffer] Re: Downloads are not working....

[Colbeck, Andrew]

My last upload averaged a lame 6 KB/s.

My last download varied widely in the speed obtained:

0K .. .. .. .. ..   17.85
KB/s
   50K .. .. .. .. ..9.58
KB/s
  100K .. .. .. .. ..   11.12
KB/s
  150K .. .. .. .. ..   20.96
KB/s
  200K .. .. .. .. ..   14.76
KB/s
  250K .. .. .. .. ..5.15
KB/s
  300K .. .. .. .. ..   10.10
KB/s
  350K .. .. .. .. ..   12.67
KB/s
  400K .. .. .. .. ..  221.93
B/s
  450K .. .. .. .. ..3.18
KB/s
  500K .. .. .. .. ..2.30
KB/s
  550K .. .. .. .. ..  816.78
B/s
  600K .. .. .. .. ..   10.43
KB/s
  650K .. .. .. .. ..5.69
KB/s
  700K .. .. .. .. ..  132.17
B/s
  750K .. .. .. .. . 8.55
KB/s

PathPing.exe shows me sub 80ms per hop between my firewall and
ftp.sortmonster.net

So my guess is that the ftp server itself is busy.
 
Andrew.



> -Original Message-
> From: Message Sniffer Community
> [mailto:sniffer@sortmonster.com  ] On
Behalf Of Chuck Schick
> Sent: Thursday, May 17, 2007 11:11 AM
> To: Message Sniffer Community
> Subject: [sniffer] Downloads are not working
>
> Speeds are really slow and the connection is lost before
> completionEverything checks out good on our end.  Is
> something going on with the sortmonster end of things?
>
> Chuck Schick
> Warp 8, Inc.
> (303)-421-5140
> www.warp8.com
>
>
> #
> This message is sent to you because you are subscribed to
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> 

[sniffer] Re: Downloads are not working....

[Pete McNeil]

Hello Chuck,

Yes. We're working on a networking problem at the moment.

I'll keep the list posted as new data becomes available.

Thanks,

_M

Thursday, May 17, 2007, 2:10:40 PM, you wrote:

> Speeds are really slow and the connection is lost before
> completionEverything checks out good on our end.  Is something going on
> with the sortmonster end of things?

> Chuck Schick
> Warp 8, Inc.
> (303)-421-5140
> www.warp8.com


> #
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-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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[sniffer] Downloads are not working....

[Chuck Schick]

Speeds are really slow and the connection is lost before
completionEverything checks out good on our end.  Is something going on
with the sortmonster end of things?

Chuck Schick
Warp 8, Inc.
(303)-421-5140
www.warp8.com


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