Re: Buddy Showing as Not Authorized

2012-09-23 Thread Etan Reisner
On Thu, Sep 20, 2012 at 09:49:48AM -0400, Katie Elverson wrote:
 Good Morning, 
 
 I am showing as Not Authorized on my colleague's buddy lists. Even though I 
 show as not authorized, they can still send me messages, but they can never 
 see my statuses - only Not Authorized and it always looks like I'm off 
 line. They are on my buddy list just fine. I am using the XMPP protocol. Any 
 ideas? 
 
 Thanks 

XMPP requires that you explicitely allow people to see your status before
they are allowed to do that. This sounds like that either did not happen
or some data loss/corruption/etc. occurred somwhere which made the server
forget that this authorization was given. If your colleague right-clicks
on the entry for you in their pidgin buddy list they should see a
'(Re-)Request authorization' entry in the menu. If they select that it
should cause an authorization request to appear in your pidgin buddy list.
Accepting that request should sort this problem out.

-Etan

___
Support@pidgin.im mailing list
Want to unsubscribe?  Use this link:
http://pidgin.im/cgi-bin/mailman/listinfo/support


Buddy Showing as Not Authorized

2012-09-20 Thread Katie Elverson
Good Morning, 

I am showing as Not Authorized on my colleague's buddy lists. Even though I 
show as not authorized, they can still send me messages, but they can never see 
my statuses - only Not Authorized and it always looks like I'm off line. They 
are on my buddy list just fine. I am using the XMPP protocol. Any ideas? 

Thanks 
___
Support@pidgin.im mailing list
Want to unsubscribe?  Use this link:
http://pidgin.im/cgi-bin/mailman/listinfo/support

Re: Buddy Showing as Not Authorized

2012-09-20 Thread Tres Finocchiaro
Katie,

Some IM clients allow you to appear offline when you are not.  There are
reports of this going back quite a while but I couldn't find any specific
cause.

Do you have another computer you can try this on to see if it's (perhaps)
caused by a problem with Pidgin on your computer?

-Tres

On Thu, Sep 20, 2012 at 9:49 AM, Katie Elverson kelve...@emich.edu wrote:

 Good Morning,

 I am showing as Not Authorized on my colleague's buddy lists.  Even
 though I show as not authorized, they can still send me messages, but they
 can never see my statuses - only Not Authorized and it always looks like
 I'm off line.  They are on my buddy list just fine.  I am using the XMPP
 protocol.  Any ideas?

 Thanks

 ___
 Support@pidgin.im mailing list
 Want to unsubscribe?  Use this link:
 http://pidgin.im/cgi-bin/mailman/listinfo/support




-- 
- tres.finocchi...@gmail.com
___
Support@pidgin.im mailing list
Want to unsubscribe?  Use this link:
http://pidgin.im/cgi-bin/mailman/listinfo/support