Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Howard Gibson via talk
On Wed, 25 Jul 2018 10:08:47 -0400 Evan Leibovitch via talk wrote: > The dangers of doing this wrong now go beyond RBLs in the era of CASL and > GDPR. Organizations are being fined. > > One thing that is now part of best practices (ours at least) is to have as > the very first paragraph of all

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Alex Volkov via talk
Hi Alvin, gtalug mailing list periodically gets blacklisted by smamhaus on our IPv6 address, then I have to go to their website and de-list us, which takes a minute or two, but lately this started happening every other week or so, and it's been pretty annoying. Alex. On 2018-07-25 09:48

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread ac via talk
hmm, no RBL should not list anyone for sending reasonable mailing list verification emails... btw - I am still struggling to know what the 'best practise' should be... (how many verification emails are reasonable and over what period of time?) anyway, among the varied types of RBL the two main

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Evan Leibovitch via talk
On Wed, 25 Jul 2018 at 10:14, Alvin Starr wrote: > That assumes that the users are reading the messages and are interested in > taking action to get themselves removed. > Which is why you want a tag in the message that you can use to track back. > That and logs of all your subscribe an

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Alvin Starr via talk
That assumes that the users are reading the messages and are interested in taking action to get themselves removed. Which is why you want a tag in the message that you can use to track back. That and logs of all your subscribe an unsubscribe actions. On 07/25/2018 10:08 AM, Evan Leibovitch

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Evan Leibovitch via talk
The dangers of doing this wrong now go beyond RBLs in the era of CASL and GDPR. Organizations are being fined. One thing that is now part of best practices (ours at least) is to have as the very first paragraph of all mailings, a "You are receiving this because [...]" statement along with

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Myles Braithwaite  via talk
Evan Leibovitch via talk wrote on 2018-07-25 12:30 AM: Hi all. This question is asked of anyone who administers a mailing list about policies. I'm setting up a campaign-based mailing system using phplist (as opposed to a forum-type MLM such as Mailman) and I'm interested to know what

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Howard Gibson via talk
On Wed, 25 Jul 2018 00:30:58 -0400 Evan Leibovitch via talk wrote: > Hi all. > > This question is asked of anyone who administers a mailing list about > policies. I'm setting up a campaign-based mailing system using phplist (as > opposed to a forum-type MLM such as Mailman) and I'm interested

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Alvin Starr via talk
It was over a year ago and I believe that it was a case of someone who could not follow the unsubscribe message at the bottom or did not read that far and pushed the message to one of the RBL providers. Another hint is to stick something in the mail message that will not get scrubbed by

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread ac via talk
Hi Alvin, long time :) Have you been black listed by an RBL for a mailing list sending verification emails? On Wed, 25 Jul 2018 09:26:04 -0400 Alvin Starr via talk wrote: > Another thing is to make sure you have a valid email address by > sending an activation message. > Lots of people will

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread Alvin Starr via talk
Another thing is to make sure you have a valid email address by sending an activation message. Lots of people will provide bogus addresses either deliberately or accidentally. You also need to monitor your outgoing email or track the bounce backs for email addresses that go away. One of the

Re: [GTALUG] Specific question about mailing list management

2018-07-25 Thread ac via talk
Hi Evan, The quick answer is that there is no agreement on best practise for unsub messages, the amount of verification (and time span of) and a number of other abuse related issues. Here is what I personally (wrongly or correctly) do: Subscription (Opt in message / Confirm email message - 1 per