That assumes that the users are reading the messages and are interested in taking action to get themselves removed.

Which is why you want a tag in the message that you can use to track back.
That and logs of all your subscribe an unsubscribe actions.


On 07/25/2018 10:08 AM, Evan Leibovitch wrote:
The dangers of doing this wrong now go beyond RBLs in the era of CASL and GDPR. Organizations are being fined.

One thing that is now part of best practices (ours at least) is to have as the very first paragraph of all mailings, a "You are receiving this because [...]" statement along with references to the list management and unsubscribe links below.



On Wed, 25 Jul 2018 at 09:56, Alvin Starr via talk <[email protected] <mailto:[email protected]>> wrote:

    It was over a year ago and I believe that it was a case of someone
    who
    could not follow the unsubscribe message at the bottom or did not
    read
    that far and pushed the message to one of the RBL providers.

    Another hint is to stick something in the mail message that will
    not get
    scrubbed by anonamizers if someone does post to an RBL.
    At least you can then find the offending client and remove them.
    Its a pain to have someone on your list that is pushing your
    messages to
    RBLs and not be able to remove them because the information you
    got from
    the RBL has all the usual tracking information removed.

    On 07/25/2018 09:48 AM, ac via talk wrote:
    > Hi Alvin,
    >
    > long time :)
    >
    > Have you been black listed by an RBL for a mailing list sending
    > verification emails?
    >
    > On Wed, 25 Jul 2018 09:26:04 -0400
    > Alvin Starr via talk <[email protected] <mailto:[email protected]>>
    wrote:
    >
    >> Another thing is to make sure you have a valid email address by
    >> sending an activation message.
    >> Lots of people will provide bogus addresses either deliberately or
    >> accidentally.
    >> You also need to monitor your outgoing email or track the bounce
    >> backs for email addresses that go away.
    >>
    >> One of the problems you will face is that conventional wisdom
    is that
    >> responding to an un-subscribe button is just a way that the
    spammers
    >> validate your email address.
    >> Also People will just tag the messages as spam causing you to get
    >> black-listed.
    >>
    >> Every few years I get blacklisted because I have someone running a
    >> small mail-list related to a Knitting e-commerce web site.
    >> The site admin is a good friend and I know they are very careful
    >> about the mail addresses in the list but bad emails still leak in.
    >>
    >>
    >>
    >> On 07/25/2018 02:06 AM, ac via talk wrote:
    >>> Hi Evan,
    >>>
    >>> The quick answer is that there is no agreement on best
    practise for
    >>> unsub messages, the amount of verification (and time span of)
    and a
    >>> number of other abuse related issues.
    >>>
    >>> Here is what I personally (wrongly or correctly) do:
    >>> Subscription (Opt in message / Confirm email message - 1 per
    day max
    >>> three days)
    >>> Unsubscribe - no message - just unsubscribe
    >>>
    >>> never send any email from noreply@  I am not Google or Microsoft
    >>> (and even the dentist around the corner is now doing that *sigh*)
    >>>
    >>> When subscriber does anything on a link (Web) - send a confirm
    your
    >>> request email
    >>>
    >>> hth
    >>>
    >>> Andre
    >>>
    >>>
    >>> On Wed, 25 Jul 2018 00:30:58 -0400
    >>> Evan Leibovitch via talk <[email protected]
    <mailto:[email protected]>> wrote:
    >>>
    >>>> Hi all.
    >>>>
    >>>> This question is asked of anyone who administers a mailing list
    >>>> about policies. I'm setting up a campaign-based mailing system
    >>>> using phplist (as opposed to a forum-type MLM such as
    Mailman) and
    >>>> I'm interested to know what policies or best practices you might
    >>>> have in place to address this specific question:
    >>>>
    >>>> When a list subscriber goes to a link to change their preferences
    >>>> or unsubscribe, from what email address does the confirmation
    (for
    >>>> changes) or "sorry to see you go" message (for unsubscriptions)
    >>>> originate.
    >>>>
    >>>> Does such administrative email come from:
    >>>> a) an identifiable member or the organization's staff?
    >>>> b) a postmaster-type alias?
    >>>> c) a do-not-reply address?
    >>>>
    >>>> ​Any feedback is appreciated.​
    >>>>
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-- Alvin Starr                   ||   land:  (905)513-7688
    Netvel Inc.                   ||   Cell:  (416)806-0133
    [email protected] <mailto:[email protected]>              ||

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--
Evan Leibovitch, Toronto Canada
@evanleibovitch or @el56

--
Alvin Starr                   ||   land:  (905)513-7688
Netvel Inc.                   ||   Cell:  (416)806-0133
[email protected]              ||

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