Re: Window-Eyes error messages

2017-09-15 Thread peter Chin via Talk

Hello Tom,

Thanks for the attachment. I'm surprised that the list allows attachments. 
Most of such lists don't.


-Original Message- 
From: Tom Kingston

Sent: Friday, September 15, 2017 12:57 PM
To: Window-Eyes Discussion List
Cc: peter Chin
Subject: Re: Window-Eyes error messages

Attached is the WeDiag.wepm file.

Regards,
Tom


On 9/14/2017 9:22 PM, peter Chin via Talk wrote:

Hello Tom,

Could you plese send me the newest WE Diagnostic app? I uninstalled mine
because I got an error message. I suppose I could also go to
App central to get it myself, but I'm not good at locating the app I
want there. When I let the app update automatically, I got version 1.2.9
but when I went o app central to download it manually, I found only
version 1.2.8 so I am wondering how to get the latest version to keep.


Thanks for your help.

-Original Message- From: Tom Kingston via Talk
Sent: Thursday, September 14, 2017 11:14 AM
To: Ian Westerland via Talk
Cc: Tom Kingston
Subject: Re: Window-Eyes error messages

Ian,

Here's what I would do.
Open the Window-Eyes control panel.
Alt-A Apps.
D Diagnostics.
Refresh accessibility libraries.
Reboot when prompted.

If that doesn't solve your problem go back into Diagnostics and run
Repair Windows 10 display driver.

Hth,
Tom


On 9/13/2017 10:19 PM, Ian Westerland via Talk wrote:




Tom, sorry, I don't have the Windows 10 Pro, just the version
automatically downloaded.



On 9/14/2017 10:20 AM, Tom Kingston via Talk wrote:

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators
update and haven't seen any.

Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:

Hello everyone.  I am noticing many more error messages when
Window=Eyes
opens.  This does not seem to be associatedd with anything in
particular.  The same response reports are still there so, even
though I
know there won't be a response, I am still sending them.
Of course, this is going to happen with a lack of support and is
therefore expected.

Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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Re: Window-Eyes error messages

2017-09-14 Thread Tom Kingston via Talk

Attached is the WeDiag.wepm file.

Regards,
Tom


On 9/14/2017 9:22 PM, peter Chin via Talk wrote:

Hello Tom,

Could you plese send me the newest WE Diagnostic app? I uninstalled mine
because I got an error message. I suppose I could also go to
App central to get it myself, but I'm not good at locating the app I 
want there. When I let the app update automatically, I got version 1.2.9 
but when I went o app central to download it manually, I found only 
version 1.2.8 so I am wondering how to get the latest version to keep.



Thanks for your help.

-Original Message- From: Tom Kingston via Talk
Sent: Thursday, September 14, 2017 11:14 AM
To: Ian Westerland via Talk
Cc: Tom Kingston
Subject: Re: Window-Eyes error messages

Ian,

Here's what I would do.
Open the Window-Eyes control panel.
Alt-A Apps.
D Diagnostics.
Refresh accessibility libraries.
Reboot when prompted.

If that doesn't solve your problem go back into Diagnostics and run
Repair Windows 10 display driver.

Hth,
Tom


On 9/13/2017 10:19 PM, Ian Westerland via Talk wrote:




Tom, sorry, I don't have the Windows 10 Pro, just the version
automatically downloaded.



On 9/14/2017 10:20 AM, Tom Kingston via Talk wrote:

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators
update and haven't seen any.

Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
Hello everyone.  I am noticing many more error messages when 
Window=Eyes

opens.  This does not seem to be associatedd with anything in
particular.  The same response reports are still there so, even 
though I

know there won't be a response, I am still sending them.
Of course, this is going to happen with a lack of support and is
therefore expected.

Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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Re: Window-Eyes error messages

2017-09-14 Thread peter Chin via Talk

Hello Tom,

Could you plese send me the newest WE Diagnostic app? I uninstalled mine
because I got an error message. I suppose I could also go to
App central to get it myself, but I'm not good at locating the app I want 
there. When I let the app update automatically, I got version 1.2.9 but when 
I went o app central to download it manually, I found only version 1.2.8 so 
I am wondering how to get the latest version to keep.



Thanks for your help.

-Original Message- 
From: Tom Kingston via Talk

Sent: Thursday, September 14, 2017 11:14 AM
To: Ian Westerland via Talk
Cc: Tom Kingston
Subject: Re: Window-Eyes error messages

Ian,

Here's what I would do.
Open the Window-Eyes control panel.
Alt-A Apps.
D Diagnostics.
Refresh accessibility libraries.
Reboot when prompted.

If that doesn't solve your problem go back into Diagnostics and run
Repair Windows 10 display driver.

Hth,
Tom


On 9/13/2017 10:19 PM, Ian Westerland via Talk wrote:




Tom, sorry, I don't have the Windows 10 Pro, just the version
automatically downloaded.



On 9/14/2017 10:20 AM, Tom Kingston via Talk wrote:

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators
update and haven't seen any.

Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:

Hello everyone.  I am noticing many more error messages when Window=Eyes
opens.  This does not seem to be associatedd with anything in
particular.  The same response reports are still there so, even though I
know there won't be a response, I am still sending them.
Of course, this is going to happen with a lack of support and is
therefore expected.

Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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Re: Window-Eyes error messages

2017-09-14 Thread Russ Kiehne via Talk
It will be interesting to find out if Window Eyes will work with next 
month's release of windows 10 creators fall edition?


-Original Message- 
From: Tom Kingston via Talk

Sent: Wednesday, September 13, 2017 5:20 PM
To: Ian Westerland via Talk
Cc: Tom Kingston
Subject: Re: Window-Eyes error messages

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators
update and haven't seen any.

Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
Hello everyone.  I am noticing many more error messages when Window=Eyes 
opens.  This does not seem to be associatedd with anything in particular. 
The same response reports are still there so, even though I know there 
won't be a response, I am still sending them.
Of course, this is going to happen with a lack of support and is therefore 
expected.


Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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RE: Window-Eyes error messages

2017-09-14 Thread Joseph Norton via Talk
Hi David:

Just a little funny thing.

I about did a doubletake when I let Windows 10 mail preview your message.  It 
got down to the word developer and cut it off, so it sounded like you were 
about to talk about error reports sent to the devil ( d e v I l ).  Had to 
press Enter on this one just to make sure I hadn’t heard something weird.



Sent from Mail for Windows 10

From: David via Talk
Sent: Wednesday, September 13, 2017 8:37 PM
To: Window-Eyes Discussion List
Cc: David
Subject: Re: Window-Eyes error messages

Besides, sending error reports, is nothing but useless.


the error reports that would go to the developing team of the screen 
reader, will likely end up in a non-attended mailbox, and all your 
efforts are good for nothing.


The error reporting system for apps that generate an error report, has 
long been known to have issues. I have NEVER got any reports from users, 
who used the built-in reporting system, whenever my apps generated any 
errors. It was called to GW's attention a few times, but they never got 
it fully sorted. And the servers for forwarding the reports to the app 
developer, might not necessarily be all that operative any longer.


My best advice, would be to ignore all error reporting, and turn off any 
such feature. Should you encounter error messages, please report them on 
the list, and chances are that someone here has a fix for you.


Even if you don't fill in any extra comments on the error report, simply 
just sending it, does generate net traffic, and will benefit NOONE.



On 9/14/2017 2:20 AM, Tom Kingston via Talk wrote:
> What error messages are you getting?
> I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators 
> update and haven't seen any.
>
> Regards,
> Tom
>
>
> On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
>> Hello everyone.  I am noticing many more error messages when 
>> Window=Eyes opens.  This does not seem to be associatedd with 
>> anything in particular.  The same response reports are still there 
>> so, even though I know there won't be a response, I am still sending 
>> them.
>> Of course, this is going to happen with a lack of support and is 
>> therefore expected.
>>
>> Window-Eyes still functions so I continue to use it.
>>
>> Cheers.
>>
>>
>> Ian Westerland
>>
>>
>>
>> ___
>> Any views or opinions presented in this email are solely those of the 
>> author and do not necessarily represent those of Ai Squared.
>>
>> For membership options, visit 
>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tom.kingston%40charter.net.
>>  
>>
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>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
>> List archives can be found at 
>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>>
> ___
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> author and do not necessarily represent those of Ai Squared.
>
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> .
>

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Re: Window-Eyes error messages

2017-09-13 Thread Ian Westerland via Talk


Thank you Tom.  I hadn't started looking for solutions as yet so I'll be 
following your ideas first up. i'll let you know the results.


Cheers.


Ian






On 9/14/2017 1:14 PM, Tom Kingston via Talk wrote:

Ian,

Here's what I would do.
Open the Window-Eyes control panel.
Alt-A Apps.
D Diagnostics.
Refresh accessibility libraries.
Reboot when prompted.

If that doesn't solve your problem go back into Diagnostics and run 
Repair Windows 10 display driver.


Hth,
Tom


On 9/13/2017 10:19 PM, Ian Westerland via Talk wrote:




Tom, sorry, I don't have the Windows 10 Pro, just the version 
automatically downloaded.




On 9/14/2017 10:20 AM, Tom Kingston via Talk wrote:

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators 
update and haven't seen any.


Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
Hello everyone.  I am noticing many more error messages when 
Window=Eyes opens.  This does not seem to be associatedd with 
anything in particular.  The same response reports are still there 
so, even though I know there won't be a response, I am still sending 
them.
Of course, this is going to happen with a lack of support and is 
therefore expected.


Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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Re: Window-Eyes error messages

2017-09-13 Thread Ian Westerland via Talk



Hello Tom.  When I click on the "details" button there is often nothing 
under the details button.  Other times saying that a problem occurred 
during start up preventing Window-Eyes from working.


I am using the latest Window-Eyes and Windows 10, exactly the same 
system you are using.


I mentioned the error messages because they are only recent, last 2 
weeks or so.


Cheers.


Ian





On 9/14/2017 10:20 AM, Tom Kingston via Talk wrote:

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators 
update and haven't seen any.


Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
Hello everyone.  I am noticing many more error messages when 
Window=Eyes opens.  This does not seem to be associatedd with anything 
in particular.  The same response reports are still there so, even 
though I know there won't be a response, I am still sending them.
Of course, this is going to happen with a lack of support and is 
therefore expected.


Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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Re: Window-Eyes error messages

2017-09-13 Thread Ian Westerland via Talk




Tom, sorry, I don't have the Windows 10 Pro, just the version 
automatically downloaded.




On 9/14/2017 10:20 AM, Tom Kingston via Talk wrote:

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators 
update and haven't seen any.


Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
Hello everyone.  I am noticing many more error messages when 
Window=Eyes opens.  This does not seem to be associatedd with anything 
in particular.  The same response reports are still there so, even 
though I know there won't be a response, I am still sending them.
Of course, this is going to happen with a lack of support and is 
therefore expected.


Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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Re: Window-Eyes error messages

2017-09-13 Thread David via Talk
Besides, sending error reports, is nothing but useless.


the error reports that would go to the developing team of the screen 
reader, will likely end up in a non-attended mailbox, and all your 
efforts are good for nothing.


The error reporting system for apps that generate an error report, has 
long been known to have issues. I have NEVER got any reports from users, 
who used the built-in reporting system, whenever my apps generated any 
errors. It was called to GW's attention a few times, but they never got 
it fully sorted. And the servers for forwarding the reports to the app 
developer, might not necessarily be all that operative any longer.


My best advice, would be to ignore all error reporting, and turn off any 
such feature. Should you encounter error messages, please report them on 
the list, and chances are that someone here has a fix for you.


Even if you don't fill in any extra comments on the error report, simply 
just sending it, does generate net traffic, and will benefit NOONE.



On 9/14/2017 2:20 AM, Tom Kingston via Talk wrote:
> What error messages are you getting?
> I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators 
> update and haven't seen any.
>
> Regards,
> Tom
>
>
> On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
>> Hello everyone.  I am noticing many more error messages when 
>> Window=Eyes opens.  This does not seem to be associatedd with 
>> anything in particular.  The same response reports are still there 
>> so, even though I know there won't be a response, I am still sending 
>> them.
>> Of course, this is going to happen with a lack of support and is 
>> therefore expected.
>>
>> Window-Eyes still functions so I continue to use it.
>>
>> Cheers.
>>
>>
>> Ian Westerland
>>
>>
>>
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>> author and do not necessarily represent those of Ai Squared.
>>
>> For membership options, visit 
>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tom.kingston%40charter.net.
>>  
>>
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>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
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>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
>>
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>
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> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/trailerdavid%40hotmail.com.
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> .
>

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Re: Window-Eyes error messages

2017-09-13 Thread Tom Kingston via Talk

What error messages are you getting?
I'm running Window-Eyes 9.5.4 on Windows 10 Pro 64 with the Creators 
update and haven't seen any.


Regards,
Tom


On 9/13/2017 5:21 PM, Ian Westerland via Talk wrote:
Hello everyone.  I am noticing many more error messages when Window=Eyes 
opens.  This does not seem to be associatedd with anything in 
particular.  The same response reports are still there so, even though I 
know there won't be a response, I am still sending them.
Of course, this is going to happen with a lack of support and is 
therefore expected.


Window-Eyes still functions so I continue to use it.

Cheers.


Ian Westerland



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