User-unfriendliness

2010-09-27 Thread Thomas Fernandez
Hello Tbbeta, When trying to send mail to a server with an expired Cert Mail send fails with no explanation: https://www.ritlabs.com/bt/view.php?id=6856 Quote: The Bat! gives the explanation in the account log, but we won't make an option to bypass this error. No way to send an email with TB!

Re: User-unfriendliness

2010-09-27 Thread Rick
The Bat! gives the explanation in the account log, but we won't make an option to bypass this error. No way to send an email with TB! if the sysad at the other end is a dimwit. Good night then. I am actually quite taken aback by this unexpected reply. I have absolutely no understanding for

Re: User-unfriendliness

2010-09-27 Thread Jens Franik
Am 27.09.2010 17:10, schrieb Thomas Fernandez: When trying to send mail to a server with an expired Cert Mail send fails with no explanation:https://www.ritlabs.com/bt/view.php?id=6856 This will not help you actually, but i recognized, that they have been working on this, because Bugtracker

Re[2]: User-unfriendliness

2010-09-27 Thread Marek Mikus
Hello all, Monday, September 27, 2010, Jens Franik wrote: This will not help you actually, but i recognized, that they have been working on this, because Bugtracker Entry gave me Feedback about Status Change... nobody is working on this, report was closed -- Bye Marek Mikus Czech

Re: User-unfriendliness

2010-09-27 Thread Vilius Šumskas
Sveiki, Monday, September 27, 2010, 6:10:47 PM, you wrote: Hello Tbbeta, When trying to send mail to a server with an expired Cert Mail send fails with no explanation: https://www.ritlabs.com/bt/view.php?id=6856 Quote: The Bat! gives the explanation in the account log, but we won't make

Re: User-unfriendliness

2010-09-27 Thread Dierk Haasis
Hello Vilius! On Monday, September 27, 2010 at 6:17:05 PM you wrote: You can always choose a company with does provide services as they are supposed to be served. Yeah, especially when your reliable service just once hiccups for a few days ... Bad cert is not The Bat!'s fault. And

Re: User-unfriendliness

2010-09-27 Thread Thomas Fernandez
Hello Vilius, On Mon, 27 Sep 2010 19:17:05 +0300 GMT (27/Sep/10, 23:17 PM +0700 GMT), Vilius Šumskas wrote: I am actually quite taken aback by this unexpected reply. I have absolutely no understanding for this policy which will certainly hurt my company. If I cannot send a mail to my customer

Re: User-unfriendliness

2010-09-27 Thread Vili
VŠ Bad  cert  is  not The Bat!'s fault. And providing an option to bypass VŠ that, is a security risk as explained numerious times on this list. Right. So I'll lose the customer because TB! doesn't allow me to override the security issue. You must be quite unaware of business reality to say

Re: User-unfriendliness

2010-09-27 Thread Dwight Corrin
On Monday, September 27, 2010, 12:50:28 PM, Vili wrote: I totally agree with Thomas. TB is not user friendly when reporting errors, warnings. The error should be put into the face of the user, suggest him a solution and allow him to bypass this kind of certificate security issues if he

Re: User-unfriendliness

2010-09-27 Thread Rick
You have to remember that theBAT is always looking out for us. I see this issue as very similar to the refusal to enable inserting notes or other useful information into the body of messages in your data base, or doing things like removing '[SPAM]' from headers for some imagined reason of

Re: User-unfriendliness

2010-09-27 Thread Alto Speckhardt
Guten Morgen, TF The Bat! gives the explanation in the account log, but we won't make TF an option to bypass this error. TF I am actually quite taken aback by this unexpected reply. I have TF absolutely no understanding for this policy which will certainly hurt TF my company. Actually, it's

Re: User-unfriendliness

2010-09-27 Thread Dwight Corrin
On Monday, September 27, 2010, 3:25:31 PM, Rick wrote: You have to remember that theBAT is always looking out for us. I see this issue as very similar to the refusal to enable inserting notes or other useful information into the body of messages in your data base, or doing things like

Re: User-unfriendliness

2010-09-27 Thread NetVicious
lunes, 27 sep 2010 at 22:07, it seems you wrote: I see this issue as very similar to the refusal to enable inserting notes or other useful information into the body of messages in your data base, or doing things like removing '[SPAM]' from headers for some imagined reason of morality.

Re: User-unfriendliness

2010-09-27 Thread Dwight Corrin
On Monday, September 27, 2010, 7:04:13 PM, NetVicious wrote: What's the problem with It. I can export the mail and modify it and later import it to The Bat!. I have the same result. What's the diference if you can't see the difference, I'm not sure I could explain it. --

Re: User-unfriendliness

2010-09-27 Thread Rick
lunes, 27 sep 2010 at 22:07, it seems you wrote: I see this issue as very similar to the refusal to enable inserting notes or other useful information into the body of messages in your data base, or doing things like removing '[SPAM]' from headers for some imagined reason of morality.

Re: User-unfriendliness

2010-09-27 Thread Thomas Fernandez
Hello Dwight, On Mon, 27 Sep 2010 15:07:11 -0500 GMT (28/Sep/10, 3:07 AM +0700 GMT), Dwight Corrin wrote: I totally agree with Thomas. TB is not user friendly when reporting errors, warnings. The error should be put into the face of the user, suggest him a solution and allow him to bypass

Re: User-unfriendliness

2010-09-27 Thread Thomas Fernandez
Hello Vili, On Mon, 27 Sep 2010 13:50:28 -0400 GMT (28/Sep/10, 0:50 AM +0700 GMT), Vili wrote: VŠ Bad  cert  is  not The Bat!'s fault. And providing an option to bypass VŠ that, is a security risk as explained numerious times on this list. Right. So I'll lose the customer because TB!