Re: Purchased the Bat!

2003-10-27 Thread Thomas Fernandez
Hello Melissa,

On Sun, 26 Oct 2003 09:30:40 -0800 GMT (27/10/2003, 00:30 +0700 GMT),
Melissa Reese wrote:

 I would not recommend this product to my parents or other non-geeks,

 On the other hand...I did get my mother - who is impressively
 non-computer literate - to use TB!. I did this *because* of her lack
 of geekiness, as she was constantly infecting her machine with viruses
 and worms with the help of OE! :-)

My mother, when she was fed up with AOL/Germany's customer service,
wanted another email address. But she didn't want OL/OE to pop-check
it, because she didn't want to be vulnerable to viruses. So TB is what
she uses for that account; she uses no geeky features, no special
templates, just out-of-the-box.

(She is also back to AOL for some reason and therefore now has two
email addresses. But she uses TB for the other one without
difficulties.)

Another example is my prof, who changed from Eudora Pro to TB (and
paid for it) because there was one single feature missing in Eudora,
and he hasn't looked back since. And he is also a non-geek: when I
tried to explain filters and folders to him, he just said he won't
need that.

This is what fascinates me about TB: it appeals to geeks and non-geeks
alike.

-- 

Cheers,
Thomas.

Moderator der deutschen The Bat! Beginner Liste.

I tested this program in the presence of a certified child labourer,
and she went crazy over it.  - Wanda Sloan in a software review for
an icon-generating program.

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Re: Purchased the Bat!

2003-10-26 Thread David R. Austen

Hello, Anthony:

Thank you for this. Your message was valuable, even for somebody who
has used the Bat for several years. Your remind me that it would be a
mistake to recommend it to family members (who would rely on me for
support) and you have also reminded me of the importance of keeping
HTML turned off.

Incidentally, after building dozens and dozens of filters, I finally
gave up and installed a challenge and response email filtering system.
Not everybody likes that, but I am careful to create a permission for
every personal contact who receives my business card. Perhaps you will
develop an economical way to create all the necessary filtering for
keeping spam out of your inbox.

I will eventually convert to Bayesian filtering. But there too, I
notice quite a few messages indicating that route is not as smooth as
people might wish.


With best wishes,


David Austen



Sunday, October 26, 2003, 7:01:14 AM, you wrote:

AGA After two days of trying it out, I decided to purchase The Bat!
AGA The Bat will replace Outlook Express as my primary e-mail client.

AGA The reasons why I bought it:

AGA 1. Spam relief

AGA The ability to set filters that look at message headers has
AGA _vastly_ improved my filtering of spam.  Almost all the spam I
AGA receive has a Content-type of multipart/alternative or
AGA text/html, whereas almost all the legitimate e-mail I receive
AGA has a content-type of plain text, or something else.  By
AGA filtering on this one field, I manage to separate spam from real
AGA e-mail with at least 95% accuracy.  On Outlook Express, even with
AGA several filters (on keywords, message size, and so on), only
AGA about 20% of spam was correctly identified.

AGA I still read the headers of spam and delete it by hand, but
AGA having it correctly sorted speeds this up considerably, since
AGA legit e-mail and spam are less likely to be mixed together.

AGA 2. No HTML

AGA The Bat lets me turn off HTML support.  Outlook Express doesn't.
AGA By not interpreting HTML, I can avoid any virus risks or stupid
AGA Javascript or other problems associated with HTML.  Virtually
AGA nobody sends me e-mail in HTML, anyway, except for spammers, and
AGA a handful of correspondents who leave OE defaults as they are.

AGA 3. Quick raw message viewing

AGA I don't run anti-virus or anti-spam software on my systems, for
AGA various reasons.  Instead, I examine the raw text of suspicious
AGA messages before opening them.  This can be done on OE (Properties
AGA | Details | Message Source on a message), but it's awkward.  I
AGA can do this rapidly with F9 on The Bat and quickly see if there
AGA is any suspicious content in the message.

AGA 4. Better control overall

AGA The Bat has a lot more options for control and sending of e-mail,
AGA and I like to be able to adjust everything to my liking.

AGA What I lost in going to The Bat:

AGA 1. PGP support

AGA PGP support for Outlook Express with PGP 8.x works great.  It
AGA hardly works at all with The Bat.  No sense in having twenty
AGA different options for PGP support if almost none of them work
AGA correctly.  What's wrong with just having buttons like OE?  This
AGA is not a blocking issue for me, as I can still send and receive
AGA PGP with OE-equivalent functionality by hand, but I can imagine
AGA that some potential customers would have to pass on the product
AGA for this reason.

AGA 2. Too many bugs

AGA The product crashed at least three dozen times while I was trying
AGA to tidy up folders imported from OE.  On several occasions, it
AGA locked the current window, and killing the Bat process did not
AGA release the window--I had to log off and log on again.  These
AGA bugs seemed limited to that clean-up activity, but if I start
AGA getting bugs in everyday use of the product, it's going to go
AGA right out the window.  There is no excuse for _any_ bugs in a
AGA commercial product.

AGA Also, if PGP Keys is running concurrently with The Bat, some
AGA operations in The Bat appear to crash the PGP SDK service.  This
AGA isn't acceptable, either.

AGA 3. Sparse documentation

AGA I'm not one to depend a great deal on documentation, but the
AGA online help for The Bat is among the sparsest I've ever seen, and
AGA it's a complex product.  I can usually figure out things on my
AGA own, but some things just have to be documented, and from what
AGA I've seen, they often are not. This isn't a blocking issue for
AGA me, since there are other ways to find out how to do things (such
AGA as this mailing list), but it slows adoption of the product.

AGA Anyway ... I couldn't tell if a personal license was sufficient
AGA for me (I'm a sole proprietorship, so I use e-mail for both
AGA business and personal stuff), so I got the commercial license.
AGA Since I'm currently broke, ยค45 was a lot to cough up, but I don't
AGA use software that isn't free without paying for it.

AGA I would not recommend this product to my parents or other
AGA non-geeks, but to people with a fair 

Re: Purchased the Bat!

2003-10-26 Thread Mogens Holst
Hello Anthony,

Sunday, October 26, 2003, 13:30, you wrote:

AGA After two days of trying it out, I decided to purchase The Bat!  The Bat
AGA will replace Outlook Express as my primary e-mail client.

AGA The reasons why I bought it:

AGA 1. Spam relief

AGA The ability to set filters that look at message headers has _vastly_
AGA improved my filtering of spam.  Almost all the spam I receive has a
AGA Content-type of multipart/alternative or text/html, whereas almost all the
AGA legitimate e-mail I receive has a content-type of plain text, or
AGA something else.  By filtering on this one field, I manage to separate
AGA spam from real e-mail with at least 95% accuracy.  On Outlook Express,
AGA even with several filters (on keywords, message size, and so on), only
AGA about 20% of spam was correctly identified.

AGA I still read the headers of spam and delete it by hand, but having it
AGA correctly sorted speeds this up considerably, since legit e-mail and
AGA spam are less likely to be mixed together.

 snip-

AGA 2. Too many bugs

AGA The product crashed at least three dozen times while I was trying to
AGA tidy up folders imported from OE.  On several occasions, it locked the
AGA current window, and killing the Bat process did not release the
AGA window--I had to log off and log on again.  These bugs seemed limited to
AGA that clean-up activity, but if I start getting bugs in everyday use of
AGA the product, it's going to go right out the window.  There is no excuse
AGA for _any_ bugs in a commercial product.

-snip-

AGA 3. Sparse documentation

AGA I'm not one to depend a great deal on documentation, but the online help
AGA for The Bat is among the sparsest I've ever seen, and it's a complex
AGA product.  I can usually figure out things on my own, but some things
AGA just have to be documented, and from what I've seen, they often are not.
AGA This isn't a blocking issue for me, since there are other ways to find
AGA out how to do things (such as this mailing list), but it slows adoption
AGA of the product.

Filtering:
Have you considered another filtering method such as the BayestIt! plugin that you can 
find here:

http://klirik.narod.ru/usefuls/bayesiteng.htm

I have used it for a couple of weeks and find it very easy to set up and it is 
amazingly effective. It is a relief not to have to write and re-write filtering rules 
to keeps up with the bad guys.

Bugs:
That is highly unusual, and this is generally not even an issue even on the betas. I 
have used TheBat! for years and it has never crashed on me and I have never lost as 
much as a single message. Maybe you should set the account properties to compress all 
folders at exit?

Documentation:
The help-file is extensive, but it is not always logical where the information is 
hidden. Have you found the menu navigator button on the title bar to the left of the 
minimize button? That can help you to find what you are looking for. Another place for 
help is the forum on RitLabs website.

-- 
Best regards,
Mogens
---
Using The Bat! v2.01.7 on Windows XP 5.1 Build 2600
Service Pack 1
---



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Re: Purchased the Bat!

2003-10-26 Thread Frank J de Bruin
Sunday, October 26, 2003, 1:01:14 PM, Anthony wrote:

AGA There is no excuse for _any_ bugs in a commercial product.

This statement is naive and ignores the current state of the art in
software development.

It is impossible to make a software product that meets the huge and
complex (sometimes even conflicting) user requirements while keeping
it affordable and delivered on time.



Frank


-- 
Best regards,
 Frank J de Bruin [EMAIL PROTECTED]




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Re: Purchased the Bat!

2003-10-26 Thread Allie Martin
Melissa Reese, [MR] wrote:

MR On the other hand...I did get my mother - who is impressively
MR non-computer literate - to use TB!. ...

MR ... Now and then, she even surprises me with a new trick that she
MR has discovered on her own. Each time she learns about a new and
MR useful TB! feature, she's very happy that she made the switch from
MR OE (in addition to remaining virus-free since the switch over a year
MR ago).

It's in the genes so no fair. ;)

BTW, are my signatures verifying OK since getting my public key update,
i.e., the one with the newly generated encrypting subkey?

-- 
 -= allie_M =- | List Moderator
PGPKeys: http://www.ac-martin.com/pgpkeys.html

Using TB! v2.01.7 on WinXP Pro (SP1) 


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Re: Purchased the Bat!

2003-10-26 Thread Peter Meyns
Hi Darrin,

on Sun, 26 Oct 2003 07:51:47 -0800GMT (26.10.03, 16:51 +0100GMT here),
you wrote in mid:[EMAIL PROTECTED] :

JM Good luck!  I found two new features just this morning!

D lol! I think I say that about every day. I always find features that I
D didnt know were there.

I have been using The Bat! for almost three years now, and it still
won't stop! Just today I discovered a new little one, not strongly
needed but neat and closer to my personal preference. :-))

-- 
Cheers
Peter

'Yield to temptation. It may not come your way again.'
Oscar Wilde

Winamp currently playing: Randy Newman - Mama Told Me Not To Come


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Re: Purchased the Bat!

2003-10-26 Thread Jack Morrison
Sunday, October 26, 2003, 6:01:14 AM, you wrote:

 3. Sparse documentation

 I'm not one to depend a great deal on documentation, but the online
 help for The Bat is among the sparsest I've ever seen, and it's a
 complex product.  I can usually figure out things on my own,

That's good news, Anthony!

Welcome to The Bat! Club! You have no idea how poorly documented The
Bat! is! because that hasn't been documented, either! Years from now,
maybe even decades, you'll *still* be discovering features that you
had no idea were even there!

That's just part of the fun and *excitement* of using The Bat!

You really don't even have to wait for the nice folks at Ritlabs to
publish a new version.  Nuh uh.  You can pretty much have a new
version almost every single day, just by tinkering around a little!

Okay, I'm kidding around a little.  It *is* poorly documented, but
it's still the *best* piece of e-mail software out there, and you can
forget all about going back to OE.  It's much too late for that. The
trap has already been set.

You'll stick with The Bat!, if only to find that next new feature you
don't even know is there!

Good luck!  I found two new features just this morning!

-- 

Best regards,
Jack

Using The Bat! 2.01.3 on Windows 5.1 (2600) Service Pack 1
  



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Re: Purchased the Bat!

2003-10-26 Thread Mark Wieder
Darrin-

Sunday, October 26, 2003, 7:51:47 AM, you wrote:

D lol! I think I say that about every day. I always find features that I
D didnt know were there.

Ditto here, although I usually find features because of discussion on
this list. I'll take tbudl over documentation any day!

-- 
-Mark Wieder
 Using The Bat! v1.63 Beta/7 on Windows 2000 5.0 Build 2195 Service Pack 2



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Re: Purchased the Bat!

2003-10-26 Thread Stefan Tanurkov
Hello Anthony,

Sunday, October 26, 2003, 2:01:14 PM, you wrote:

AGA 1. PGP support

AGA PGP support for Outlook Express with PGP 8.x works great.  It hardly
AGA works at all with The Bat.

This is quite strange to hear. From my experience, it's quite contrary
:-)

AGA No sense in having twenty different options for PGP support if
AGA almost none of them work correctly.

Please specify. There are some minor problems (like encryption when
there are some invalid/expired keys, which should be fixed), but it
works good in general, as far as I understand...

AGA What's wrong  with just having buttons like OE?

There will be buttons. But, frankly, I personally did not feel any
real need for them - everything is done automatically at my system.
:-)


AGA 2. Too many bugs

AGA The product crashed at least three dozen times while I was trying to
AGA tidy up folders imported from OE.

This is really strange and rare case. Because OE's folder structure is
not documented, some messages could be imported in a strange way that
could cause some internal conflicts. But it is better to have detailed
description of those crashes. I would also recommend to check RAM for
errors when time allows because it looks like becoming a very common
problem nowadays...

AGA There is no excuse for _any_ bugs in a commercial product.

I agree. But you know what the reality is...

AGA Also, if PGP Keys is running concurrently with The Bat, some operations
AGA in The Bat appear to crash the PGP SDK service.  This isn't acceptable,
AGA either.

That happened once for me, but it was several months ago and I could
not see the connection with The Bat!  Now, I have a clue an will try
to make more research on this subject.


AGA 3. Sparse documentation

AGA I'm not one to depend a great deal on documentation, but the online help
AGA for The Bat is among the sparsest I've ever seen, and it's a complex
AGA product.  I can usually figure out things on my own, but some things
AGA just have to be documented, and from what I've seen, they often are not.

Such as... ? :-)

Thank you for your input and we'll see how the development go in the
next few months. I hope, nobody will get disappointed  :-)


-- 
Cheers!
 Stefan


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Re: Purchased the Bat!

2003-10-26 Thread Allie Martin
Melissa Reese, [MR] wrote:

 BTW, are my signatures verifying OK since getting my public key
 update, i.e., the one with the newly generated encrypting subkey?

MR They're fine here. :-)

Good. I was wondering if I'd need to generate a brand new key pair.

-- 
 -= allie_M =- | List Moderator
PGPKeys: http://www.ac-martin.com/pgpkeys.html

Using TB! v2.01.7 on WinXP Pro (SP1) 


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Re: Purchased the Bat!

2003-10-26 Thread MAU
Hello Michael,

 I apologize if this has been previously discussed (if so, please
 direct me to the appropriate thread and I'll look it up), but is there
 a way to filter those strings of random letters? I didn't even know
 how to describe the problem before reading your description above.

I would try POPFile (http://popfile.sourceforge.net/) before trying to
set up any filter. POPFile is free.

-- 
Best regards,

Miguel A. Urech (El Escorial - Spain)
Using The Bat! v2.01.3
Winamp OFF:



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