Re: Weird crash problem, redux
On Tuesday, June 17, 2003, 3:01:10 PM, Anna wrote: I've spent almost half my evaluation time getting folders, filters, etc. set up and trying to get this program to work. It's not happening. That's enough for me. I'm out. It would be a pity if you gave up on the Bat. I guess that the problems you are experiencing are quite rare, otherwise you would have had more of a response. I think that there is some process not shutting down properly and TB thinks it is still running when you try to start it again. The first suggestion would be not to shut down TB once it has started - mine starts with the PC in the morning, and shuts down with it at night. I would also suggest, if you have not already tried, reinstalling TB. Try the first time over the top of the existing installation (by running the installation file) - perhaps some registry changes have not been made properly. If this does not work, you may need to completely remove TB and then reinstall. TB is a very good program, and well worth using if you can get it to work. I can understand how frustrating having these problems is, but I think it is worth persevering. Julian -- Using The Bat! v1.62r on Windows XP 5.1 Build 2600 Service Pack 1 Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Weird crash problem, redux
Hello Julian! And Anna! On Tuesday, June 17, 2003, 2:42 PM, you wrote, in part: J It would be a pity if you gave up on the Bat. I guess that the J problems you are experiencing are quite rare, otherwise you J would have J had more of a response. Anna, I would like to encourage you also not to give up on The Bat! I have had it hang sometimes in the past and the Task Manager not able to close it because a process was still running. And then I ended with a frozen computer and had to disable its power by turning off the switch on the surge protector. And then reboot. After some trial and error, I found my problem to be that the Connection Centre had not closed. When I learned to be sure to abort the occasional message which would get stuck there--and to untick Check mail every ? minutes in Account/Properties--before clicking on Close or Exit or that red X in the corner--I stopped having shut-down problems. I didn't write this to you before, because I wasn't sure it was relevant to your experiences. But with nothing to lose, or make any more confusing, I decided to chime in. The Bat! truly is worth all the trouble of figuring it out. Keep on trying? And report back to tbudl? -- Best regards, Mary The Bat! 1.61 on Windows XP 5.1 2600 Service Pack 1 Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
