Re: [TCP] OT Vent re: STC

2007-11-15 Thread Paula Stern (WritePoint)
John wrote: Anyone is entitled to not renew. My issue is when you resign, you are saying you want nothing to do with the association. To criticize but not be a part of it working toward change leaves all the complaining (which is disruptive) and no way to work toward fixing the problem. And

Re: [TCP] Response from Adobe** RE: Upgrade Anger to Tech CommSuite.

2007-11-15 Thread Pinkham, Jim
OK, Kelly, I was with you on the Let the buyer beware part, and I suppose I could just take the rest cum grano salis, but ya know, it's been what, 30 years?, since high school Latin :) So I went to BabelFish -- Latin, what's that? Next to InterTran. Their literal rendering was, and I quote,

Re: [TCP] Response from Adobe** RE: Upgrade Anger to TechCommSuite

2007-11-15 Thread Susan Modlin
As Peter notes, grace is the issue (or rather Adobe's lack of it so far). Adobe clearly knew that the Suite was imminent when they released FM8, even if the exact date was TBD. And they would have to be brain dead not to expect a backlash from early FM8 adopters over the lack of an attractive

Re: [TCP] Response from Adobe** RE: Upgrade Anger to TechCommSuite

2007-11-15 Thread Peter Gold
So far, at least on this list and thread, only one customer has mentioned having had the bad experience. A simple fix by Adobe would be to arrange a refund and win lots of customer hugs. The references to FTC requirements that might have bound Adobe's hands regarding announcing and shipping the