Re: [Telrad] Down tilt - UE drops

[Ian Fraser]

Always.


On 21/09/2016 1:50 PM, Jeremy Austin wrote:


On Wed, Sep 21, 2016 at 9:27 AM, Terry Duchcherer > wrote:


This is an element of scale, we have 23 eNodeB's and over 500 UE's.


Terry, are you saying that at a larger scale the problems are magnified?

Jeremy


--
Jeremy Austin

(907) 895-2311
(907) 803-5422
jhaus...@gmail.com 

Heritage NetWorks
Whitestone Power & Communications
Vertical Broadband, LLC

Schedule a meeting: http://doodle.com/jermudgeon


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Re: [Telrad] Down tilt - UE drops

[Jeremy Austin]

On Wed, Sep 21, 2016 at 9:27 AM, Terry Duchcherer  wrote:

> This is an element of scale, we have 23 eNodeB's and over 500 UE's.
>

Terry, are you saying that at a larger scale the problems are magnified?

Jeremy


-- 
Jeremy Austin

(907) 895-2311
(907) 803-5422
jhaus...@gmail.com

Heritage NetWorks
Whitestone Power & Communications
Vertical Broadband, LLC

Schedule a meeting: http://doodle.com/jermudgeon
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Re: [Telrad] Down tilt - UE drops

[Terry Duchcherer]

This is an element of scale, we have 23 eNodeB's and over 500 UE's.

Terry


-Original Message-
From: telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] On Behalf Of 
Matthew Carpenter
Sent: Wednesday, September 21, 2016 11:23 AM
To: telrad@wispa.org
Subject: Re: [Telrad] Down tilt - UE drops

We have 4 eNB’s deployed, 106 UE’s and its working good.
I had a UE that needed a reboot this morning (7000 on Beta firmware), but other 
then that our service calls for LTE service issues are far and few between.

The Telrad LTE product has had a few bumps in the road, but all have been taken 
care of and things are running very smooth.  No dropped UE’s, or other odd 
things I hear about.

It has saved us in a an area where 5ghz went from working great to crap 
overnight. 


Matt Carpenter
Amarillo Wireless



> On Sep 21, 2016, at 11:42 AM, Paul Vaughn <pvau...@tennwireless.net> wrote:
> 
> I was looking at this issue yesterday and found a major drop in utilization 
> (from 70% to 20%) and 6 dropped UEs on the BV graphs at the same time.  I 
> would normally think that a customer turned their unit off, or when 5 or 6 
> cut off at the same time, I would think there was a power outage.  But, it 
> appears that the customers were actively using the service and then 
> disconnected.  Customers have been complaining, but it has not been something 
> we were able to see easily.  We are the only licensed provider in this 
> region.  I know the owner of the other license in the next market and it is 
> not deployed.  So the interference is very un-likely to be the cause here.  
> 
> We are also deploying 450i sectors - putting a new tower up today actually.  
> It rocks.  No dropped UEs, manages interference like a boss - 900 MHz even, 
> and a fraction of the cost.  It is hard to justify paying more for more 
> troubles and less satisfied customers.  We put a lot of hope in Telrad 
> initially, and then the new firmware recently, and neither seem to be 
> delivering.  I am going to try to roll back the UE firmware as recommended on 
> here and see if that helps.
> 
> Paul
> 
> 
> Paul R. Vaughn
> Tennessee Wireless
> (931) 996-2050
> 
> -Original Message-
> From: telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] On 
> Behalf Of telrad-requ...@wispa.org
> Sent: Wednesday, September 21, 2016 11:00 AM
> To: telrad@wispa.org
> Subject: Telrad Digest, Vol 23, Issue 25
> --
> 
> Message: 1
> Date: Tue, 20 Sep 2016 14:48:29 -0400
> From: Neil Smellie <n...@corebroadband.ca>
> Subject: Re: [Telrad] Down tilt
> To: telrad@wispa.org
> Message-ID:
>   <CA+mJW-A2NHQ6GuL38sGB4E2kAQ_M2g=cl0smtxc2ew3son3...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
> 
> We are experiencing similar issues with the Compact 3000 in 2.3Ghz.
> Customer complaints are sometimes fast, sometimes slow, long periods of no 
> service, UE just drops and requires the customer to repower the radio to 
> reconnect. I know Silo is using the same gear and seeing ducting from the 
> states in 2355MHz, but we are seeing issues in both 2355 and 2310. I am 
> having a hard time accepting the interference argument unless we are creating 
> some self interference.
> 
> The LTE service was to be a flagship service for us. We now have 
> customers that we have moved fro Canopy FSK to LTE asking to be moved 
> back because they are not willing to trade speed to stability. We are 
> looking at moving some planned LTE deployments to the 450i 900Mhz 
> platform
> 
> Neil Smellie
> Core Broadband Inc
> Interactive North
> 
> On Tue, Sep 20, 2016 at 11:40 AM, Terry Duchcherer <te...@netago.ca> wrote:
> 
>> Yes, we have not had success with 105, UE continually disconnect and 
>> do not come back for long periods of time. We have also experienced 
>> many customer complaints about speed issues.
>> 
>> 
>> 
>> Rolling back to .89 solves the speed issues, and greatly improves the 
>> disconnects. Telrad blames interference, which may be some of the 
>> cause, but not all of it.
>> 
>> 
>> 
>> Terry
>> 
>> 
>> 
>> *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] 
>> *On Behalf Of *Ian Fraser
>> *Sent:* Tuesday, September 20, 2016 9:36 AM
>> 
>> *To:* telrad@wispa.org
>> *Subject:* Re: [Telrad] Down tilt
>> 
>> 
>> 
>> Thanks Terry
>> 
>> I am running F1F2.  So leave the eNB at 6.6 and move the UE's to .89 ?
>> 
>> Thanks,
>> Ian
>> 
>> On 20/09/2016 11:30 AM, Adam Brodel wrote:
>> 
>> Why back to .89?  Are th

Re: [Telrad] Down tilt - UE drops

[Matthew Carpenter]

We have 4 eNB’s deployed, 106 UE’s and its working good.
I had a UE that needed a reboot this morning (7000 on Beta firmware), but other 
then that our service calls for LTE service issues are far and few between.

The Telrad LTE product has had a few bumps in the road, but all have been taken 
care of and things are running very smooth.  No dropped UE’s, or other odd 
things I hear about.

It has saved us in a an area where 5ghz went from working great to crap 
overnight. 


Matt Carpenter
Amarillo Wireless



> On Sep 21, 2016, at 11:42 AM, Paul Vaughn  wrote:
> 
> I was looking at this issue yesterday and found a major drop in utilization 
> (from 70% to 20%) and 6 dropped UEs on the BV graphs at the same time.  I 
> would normally think that a customer turned their unit off, or when 5 or 6 
> cut off at the same time, I would think there was a power outage.  But, it 
> appears that the customers were actively using the service and then 
> disconnected.  Customers have been complaining, but it has not been something 
> we were able to see easily.  We are the only licensed provider in this 
> region.  I know the owner of the other license in the next market and it is 
> not deployed.  So the interference is very un-likely to be the cause here.  
> 
> We are also deploying 450i sectors - putting a new tower up today actually.  
> It rocks.  No dropped UEs, manages interference like a boss - 900 MHz even, 
> and a fraction of the cost.  It is hard to justify paying more for more 
> troubles and less satisfied customers.  We put a lot of hope in Telrad 
> initially, and then the new firmware recently, and neither seem to be 
> delivering.  I am going to try to roll back the UE firmware as recommended on 
> here and see if that helps.
> 
> Paul
> 
> 
> Paul R. Vaughn
> Tennessee Wireless
> (931) 996-2050
> 
> -Original Message-
> From: telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] On Behalf Of 
> telrad-requ...@wispa.org
> Sent: Wednesday, September 21, 2016 11:00 AM
> To: telrad@wispa.org
> Subject: Telrad Digest, Vol 23, Issue 25
> --
> 
> Message: 1
> Date: Tue, 20 Sep 2016 14:48:29 -0400
> From: Neil Smellie 
> Subject: Re: [Telrad] Down tilt
> To: telrad@wispa.org
> Message-ID:
>   
> Content-Type: text/plain; charset="utf-8"
> 
> We are experiencing similar issues with the Compact 3000 in 2.3Ghz.
> Customer complaints are sometimes fast, sometimes slow, long periods of no 
> service, UE just drops and requires the customer to repower the radio to 
> reconnect. I know Silo is using the same gear and seeing ducting from the 
> states in 2355MHz, but we are seeing issues in both 2355 and 2310. I am 
> having a hard time accepting the interference argument unless we are creating 
> some self interference.
> 
> The LTE service was to be a flagship service for us. We now have customers 
> that we have moved fro Canopy FSK to LTE asking to be moved back because they 
> are not willing to trade speed to stability. We are looking at moving some 
> planned LTE deployments to the 450i 900Mhz platform
> 
> Neil Smellie
> Core Broadband Inc
> Interactive North
> 
> On Tue, Sep 20, 2016 at 11:40 AM, Terry Duchcherer  wrote:
> 
>> Yes, we have not had success with 105, UE continually disconnect and 
>> do not come back for long periods of time. We have also experienced 
>> many customer complaints about speed issues.
>> 
>> 
>> 
>> Rolling back to .89 solves the speed issues, and greatly improves the 
>> disconnects. Telrad blames interference, which may be some of the 
>> cause, but not all of it.
>> 
>> 
>> 
>> Terry
>> 
>> 
>> 
>> *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] *On 
>> Behalf Of *Ian Fraser
>> *Sent:* Tuesday, September 20, 2016 9:36 AM
>> 
>> *To:* telrad@wispa.org
>> *Subject:* Re: [Telrad] Down tilt
>> 
>> 
>> 
>> Thanks Terry
>> 
>> I am running F1F2.  So leave the eNB at 6.6 and move the UE's to .89 ?
>> 
>> Thanks,
>> Ian
>> 
>> On 20/09/2016 11:30 AM, Adam Brodel wrote:
>> 
>> Why back to .89?  Are there problems with .105?
>> 
>> 
>> 
>> *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org 
>> ] *On Behalf Of *Terry Duchcherer
>> *Sent:* Tuesday, September 20, 2016 6:40 AM
>> *To:* telrad@wispa.org
>> *Subject:* Re: [Telrad] Down tilt
>> 
>> 
>> 
>> Ian, if you are running version 105 on the UE?s, try downgrading to .89.
>> Also, with the sectors not back to back using F1F2 would be better.
>> 
>> 
>> 
>> Terry
>> 
>> 
>> 
>> 
>> 
>> *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org 
>> ] *On Behalf Of *Ian Fraser
>> *Sent:* Monday, September 19, 2016 8:00 PM
>> *To:* Jeremy Austin ; telrad@wispa.org
>> *Subject:* Re: [Telrad] Down tilt
>> 
>> 
>> 

Re: [Telrad] Down tilt - UE drops

[Paul Vaughn]

I was looking at this issue yesterday and found a major drop in utilization 
(from 70% to 20%) and 6 dropped UEs on the BV graphs at the same time.  I would 
normally think that a customer turned their unit off, or when 5 or 6 cut off at 
the same time, I would think there was a power outage.  But, it appears that 
the customers were actively using the service and then disconnected.  Customers 
have been complaining, but it has not been something we were able to see 
easily.  We are the only licensed provider in this region.  I know the owner of 
the other license in the next market and it is not deployed.  So the 
interference is very un-likely to be the cause here.  

We are also deploying 450i sectors - putting a new tower up today actually.  It 
rocks.  No dropped UEs, manages interference like a boss - 900 MHz even, and a 
fraction of the cost.  It is hard to justify paying more for more troubles and 
less satisfied customers.  We put a lot of hope in Telrad initially, and then 
the new firmware recently, and neither seem to be delivering.  I am going to 
try to roll back the UE firmware as recommended on here and see if that helps.

Paul


Paul R. Vaughn
Tennessee Wireless
(931) 996-2050

-Original Message-
From: telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] On Behalf Of 
telrad-requ...@wispa.org
Sent: Wednesday, September 21, 2016 11:00 AM
To: telrad@wispa.org
Subject: Telrad Digest, Vol 23, Issue 25
--

Message: 1
Date: Tue, 20 Sep 2016 14:48:29 -0400
From: Neil Smellie 
Subject: Re: [Telrad] Down tilt
To: telrad@wispa.org
Message-ID:

Content-Type: text/plain; charset="utf-8"

We are experiencing similar issues with the Compact 3000 in 2.3Ghz.
Customer complaints are sometimes fast, sometimes slow, long periods of no 
service, UE just drops and requires the customer to repower the radio to 
reconnect. I know Silo is using the same gear and seeing ducting from the 
states in 2355MHz, but we are seeing issues in both 2355 and 2310. I am having 
a hard time accepting the interference argument unless we are creating some 
self interference.

The LTE service was to be a flagship service for us. We now have customers that 
we have moved fro Canopy FSK to LTE asking to be moved back because they are 
not willing to trade speed to stability. We are looking at moving some planned 
LTE deployments to the 450i 900Mhz platform

Neil Smellie
Core Broadband Inc
Interactive North

On Tue, Sep 20, 2016 at 11:40 AM, Terry Duchcherer  wrote:

> Yes, we have not had success with 105, UE continually disconnect and 
> do not come back for long periods of time. We have also experienced 
> many customer complaints about speed issues.
>
>
>
> Rolling back to .89 solves the speed issues, and greatly improves the 
> disconnects. Telrad blames interference, which may be some of the 
> cause, but not all of it.
>
>
>
> Terry
>
>
>
> *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org] *On 
> Behalf Of *Ian Fraser
> *Sent:* Tuesday, September 20, 2016 9:36 AM
>
> *To:* telrad@wispa.org
> *Subject:* Re: [Telrad] Down tilt
>
>
>
> Thanks Terry
>
> I am running F1F2.  So leave the eNB at 6.6 and move the UE's to .89 ?
>
> Thanks,
> Ian
>
> On 20/09/2016 11:30 AM, Adam Brodel wrote:
>
> Why back to .89?  Are there problems with .105?
>
>
>
> *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org 
> ] *On Behalf Of *Terry Duchcherer
> *Sent:* Tuesday, September 20, 2016 6:40 AM
> *To:* telrad@wispa.org
> *Subject:* Re: [Telrad] Down tilt
>
>
>
> Ian, if you are running version 105 on the UE?s, try downgrading to .89.
> Also, with the sectors not back to back using F1F2 would be better.
>
>
>
> Terry
>
>
>
>
>
> *From:* telrad-boun...@wispa.org [mailto:telrad-boun...@wispa.org 
> ] *On Behalf Of *Ian Fraser
> *Sent:* Monday, September 19, 2016 8:00 PM
> *To:* Jeremy Austin ; telrad@wispa.org
> *Subject:* Re: [Telrad] Down tilt
>
>
>
> There are only 12 UE on that eNB. Average plan is 1x5. CINRS are all 
> pretty good.  I can lock them to the sector freq based on geographical 
> location but thats a pain if I need to change channels.
>
>
>
> Cheers
>
> Ian
>
>
>
>  Original message 
> From: Jeremy Austin 
> Date:09-19-2016 7:59 PM (GMT-05:00)
> To: telrad@wispa.org
> Cc:
> Subject: Re: [Telrad] Down tilt
>
>
>
> On Mon, Sep 19, 2016 at 2:17 PM, Ian Fraser  wrote:
>
>
> Now I see in BV that UpLink utilization is higher than it has ever been
> at 91% (peak was ~75% previously)  vs. DL at 58%.   I expect UL to drop
> or at least stay the same since we mitigated the noise slightly.
>
> I stopped frequency locking the UE's - could the UL utilization be 
> caused by UE's that are on