** Also affects: unity-scope-mediascanner (Ubuntu)
Importance: Undecided
Status: New
** No longer affects: unity-scope-mediascanner
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** Also affects: unity-scope-mediascanner (Ubuntu)
Importance: Undecided
Status: New
** Changed in: unity-scope-mediascanner (Ubuntu)
Status: New => Confirmed
** Changed in: unity-scope-mediascanner (Ubuntu)
Importance: Undecided => High
** Changed in: unity-scope-mediascanne
** Also affects: unity-scope-mediascanner (Ubuntu)
Importance: Undecided
Status: New
** Changed in: unity-scope-mediascanner (Ubuntu)
Status: New => Triaged
** Changed in: unity-scope-mediascanner (Ubuntu)
Importance: Undecided => Medium
** No longer affects: unity-scope-medi
** Also affects: unity-scope-mediascanner (Ubuntu)
Importance: Undecided
Status: New
** No longer affects: unity-scope-mediascanner
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** Also affects: unity-scope-mediascanner (Ubuntu)
Importance: Undecided
Status: New
** No longer affects: unity-scope-mediascanner
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** Also affects: unity-scope-mediascanner (Ubuntu)
Importance: Undecided
Status: New
** Changed in: unity-scope-mediascanner (Ubuntu)
Importance: Undecided => High
** Changed in: unity-scope-mediascanner (Ubuntu)
Status: New => Confirmed
** Changed in: unity-scope-mediascanne
** Changed in: unity-scope-mediascanner (Ubuntu)
Importance: Undecided => Medium
** No longer affects: unity-scope-mediascanner
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** Also affects: unity-scope-mediascanner (Ubuntu)
Importance: Undecided
Status: New
** Changed in: unity-scope-mediascanner (Ubuntu)
Importance: Undecided => High
** Changed in: unity-scope-mediascanner (Ubuntu)
Assignee: (unassigned) => James Henstridge (jamesh)
** No longer
** Changed in: unity-scope-mediascanner (Ubuntu)
Status: Triaged => Invalid
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Title:
Carousel
Public bug reported:
Untar the attached archive into the Music folder. Go to the music scope
and navigate through the tracks tab. Scrolling up and down the song list
is very slow and jerky, and thumbnails take a long time to appear even
after the cache is warm.
** Affects: unity-scope-mediascann
I'm closing this because it's old, the error condition is highly
unlikely to arise, and we haven't seen any more of this. If it does
become an issue again in the field, we'll pick it up from the crash
logs.
** Changed in: unity-scope-mediascanner
Status: New => Invalid
** Changed in: unity
Closing this because, as best as I can tell from extensive testing, the
music scope displays albums just fine. This was most likely caused by an
earlier version of media scanner or the music scope.
** Changed in: unity-scope-mediascanner
Status: Incomplete => Invalid
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After discussing this with James, here are some thoughts.
Adding direct download of arbitrary remote images opens an attack/bug
vector. For example, a caller could ask for http:// and it
turns out that the remote server (maliciously or otherwise), is very
slow, or doesn't respond at all until the
** Changed in: thumbnailer (Ubuntu)
Importance: Undecided => Wishlist
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Title:
Preserve transparency in logos
Doing this would not be hard. The underlying persistent-cache-cpp thingy
already handles TTL eviction. The time to live can be set on a per-
thumbnail basis. So, you can just ask for a thumbnail and provide an
expiry time, and the thumbnail will automatically be re-fetched once it
expires. Or you c
To elaborate, Moritz uses the thumbnailer to create thumbnails from SVG.
Anything that isn't drawn on is turned black by the conversion to JPG
that we do internally (via gdk_pixbuf).
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Public bug reported:
Previously, when establishing a VPN connection, the "up-down arrow" icon
in the panel displayed a nice animation while connection establishment
was in progress. In Xenial, I no longer see that animation. Is this
intentional? (The VPN connection still is established just fine,
Tried with 4 concurrent vs-thumb processes on my Chromebook. Turns out
that there, I see 4 vs-thumb processes during the stress test, but they
all hang (without consuming CPU) after a split second. Eventually, we
time out and get a bunch of errors.
Marking this as "won't fix" for the time being. I
** Changed in: thumbnailer (Ubuntu)
Assignee: (unassigned) => Michi Henning (michihenning)
** Changed in: thumbnailer (Ubuntu)
Status: New => In Progress
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Hmmm... That API isn't really what we are after because all it does is
tell us what the source of an input event was, such as mouse click or
touch-screen press. But we need to know in general.
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Public bug reported:
Currently, we are setting max-extractions to 1 on Arm, even when not
running on the phone. This means that, on a Chromebook, for example,
where we use software codecs, we are not using three idle CPUs. It would
be nice to do this only on when running on touch, instead of for b
** Branch linked: lp:~michihenning/thumbnailer/config-access
** Branch linked: lp:~michihenning/apparmor-easyprof-ubuntu/new-
thumbnailer-methods
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** Changed in: thumbnailer (Ubuntu)
Status: Triaged => Invalid
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Title:
gallery-app crashes after a few sec
Yes, that was it. My apologies for shouting "wolf" :-(
** Changed in: music-app
Status: Incomplete => Invalid
** Changed in: thumbnailer (Ubuntu)
Status: Triaged => Invalid
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Victor, can you install that music collection and try for yourself? The
albums are working just fine for me in the song list. They also work
fine in the music scope, which makes me think that the problem is in the
music app, rather than in media scanner or the thumbnailer. It may well
be a problem
Hmmm...
Here is a thought. How is the album collection sorted in the music app?
The large collection contains lots of albums with an empty album tag
(because that's what would possibly happen a real collection). If the
music app collates albums with the empty string at the front of the
list, that
** Also affects: thumbnailer (Ubuntu)
Importance: Undecided
Status: New
** Changed in: thumbnailer (Ubuntu)
Status: New => Triaged
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Note that, for the song list with the same collection, things are nice
and smooth. Feels almost as if somewhere, a linear search is being done
over the entire artist list or some such.
** Also affects: thumbnailer (Ubuntu)
Importance: Undecided
Status: New
** Changed in: thumbnailer (Ub
Showing something is better than showing nothing. But, please, do *not*
issue two requests (one for artist only, and one for artist with an
album). Instead, try one first and *only* if the first one fails, issue
the second request. Otherwise, for artists where the service provides a
stand-alone art
Hi David, any movement on this? The image still shows the incorrect
information. Also, a link to the qt doc package would probably be
useful.
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Doko, can you comment?
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Title:
image provider test fails in CI train for arm64 (Vivid only)
Status in qt-sdk pac
Elevated this to critical because the thumbnailer service is permanently
toast if someone actually does add a GIF image that blows the memory
limits imposed by the OOM watchdog.
If that happens in the field, it's good-bye thumbnailer service whenever
any app or scope asks for a thumbnail for the o
** Changed in: thumbnailer (Ubuntu)
Status: New => In Progress
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Title:
Attached gif downloaded from telegr
Fred, the fix for this will become available with OTA-9, maybe a week or
two away. When you update, please run
thumbnailer-admin clear f
Otherwise, old failures will keep hanging around in the cache.
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** Changed in: thumbnailer (Ubuntu)
Status: Fix Committed => Fix Released
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Title:
(w,0) and (0,h) requests
** Changed in: thumbnailer (Ubuntu)
Status: Fix Committed => Fix Released
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Title:
HTTP error 502 from remo
** Changed in: thumbnailer (Ubuntu)
Status: Fix Committed => Fix Released
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Title:
Crash in queueRequest
S
** Changed in: thumbnailer (Ubuntu)
Status: Fix Committed => Fix Released
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Title:
No thumbnails generated
** Changed in: thumbnailer (Ubuntu)
Status: New => In Progress
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Title:
Cancellation happens too late
Stat
Fixed. The backlog of 20 was too large, meaning that the UI could never
cancel requests quickly enough to actually be still in the queue
because, each time we dropped back to the event loop, we'd fire another
request. That turned all the cancel messages effectively into no-ops.
I also changed the
This looks like an unhanded exception in the click scope.
** Also affects: unity-scope-click (Ubuntu)
Importance: Undecided
Status: New
** Changed in: unity-scopes-api (Ubuntu)
Status: New => Invalid
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Part of the problem might be the use of gstreamer to pull out the ID3
tags. The gstreamer API is brutally slow on the phone. Maybe there is a
different ID3 tag library we could use?
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I don't think this is a duplicate of bug #1529991 because, in this case,
it is the app that crashes, not qmlscene, and there are all sorts of
other weird behaviours mentioned here.
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Public bug reported:
This is *not* a duplicate of #1531650.
Untar the attached 7000 "song" collection and wait for mediascanner to
settle down, then start the music app. Once the song list appears,
scroll down a page or two and tap a song. After a delay of *several
seconds*, the player finally ap
I've managed to start the music app without a crash. But it takes well
over 60 seconds (!) before the spinner goes away and the song list
appears.
Following the application log, it looks like qmlscene is being asked to
deal with the entire collection of 7000 songs up front. This is totally
non-sca
Public bug reported:
The attached archive contains 7000 "songs: of 1-second silence. Untar
the archive into the music folder. The mediscanner will take several
minutes to index the collection.
Start the music app while the mediascanner is running. I'm seeing
different kinds of errors every time I
** Changed in: thumbnailer (Ubuntu)
Status: New => In Progress
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Title:
settings not readable from confined
Thanks for that. Yes, I figured that too. The question is whether, they
way things are at the moment, things are ever deleted. We allow up to 20
async requests via dbus and then queue any additional ones up on the
client side. With the remote server taking 3-10 seconds for each image,
it's easy to
rk" images.
Ideally, I'd like to see whatever is in the currently visible section to
get priority.
Need to investigate what exactly is going on here and whether there
might be a way to mitigate the issue.
** Affects: thumbnailer (Ubuntu)
Importance: High
Assignee: Michi Henning
** Changed in: thumbnailer (Ubuntu)
Status: In Progress => Fix Committed
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Title:
HTTP error 502 from remot
** Changed in: thumbnailer (Ubuntu)
Status: New => In Progress
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Title:
HTTP error 502 from remote server
** Branch linked: lp:~michihenning/thumbnailer/exponential-backoff
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Title:
HTTP error 502 from remote server
Sta
Just got this too:
thumbnailer-service: [11:48:51.250] unexpected QNetworkReply::NetworkError 2
for
"https://dash.ubuntu.com/musicproxy/v1/album-art?artist=Hooverphonic&album=A
New Stereophonic Sound Spectacular&key=0f450aa882a6125ebcbfb3d7f7aa25bc"
thumbnailer-service: [11:48:51.257] HTTP erro
Also seeing this occasionally. 504 is Gateway Timeout.
thumbnailer-service: [02:27:39.447] unexpected QNetworkReply::NetworkError 499
for "https://dash.ubuntu.com/musicproxy/v1/artist-art?artist=%60N
Sync&album=&key=0f450aa882a6125ebcbfb3d7f7aa25bc"
thumbnailer-service: [02:27:39.447] HTTP error
** Changed in: thumbnailer (Ubuntu)
Status: In Progress => Fix Committed
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Title:
Error back-off too aggres
I also have seen HTTP status 200 (OK), but QNetworkManager indicating
102 (QNetworkReply::ProxyConnectionClosedError). These errors do happen
rarely, but I have seen them several times over two days, so we need to
adjust our strategy for dealing with unexpected errors. A simple
exponential back-off
There is nothing in any queue (at least not that I know of). The songs
are in the Music folder, and the mediascanner has finished indexing
them. Then I start the music app, that's it.
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Public bug reported:
See this bug for the attachment:
https://bugs.launchpad.net/ubuntu/+source/qtdeclarative-opensource-
src/+bug/1529991
With the files from that attachment in the Music folder, and the
collection having been completely indexed by the mediascanner, it takes
around 60 seconds for
n
dash.ubuntu.com and 7digital went wrong.
The Qt 499 error is QNetworkReply::UnknownServerError.
This causes a two-hour back-off in the thumbnailer.
** Affects: thumbnailer (Ubuntu)
Importance: High
Assignee: Michi Henning (michihenning)
Status: New
** Changed in: thumbnailer
** Attachment added: "_usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.crash"
https://bugs.launchpad.net/ubuntu/+source/qtdeclarative-opensource-src/+bug/1529991/+attachment/4541927/+files/_usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.crash
** Also affects: mediascanner2 (Ubuntu)
I
Public bug reported:
I'm attaching an archive with about 7000 "songs" (each of which is a
second of silence).
To reproduce the problem, make sure that the music app isn't running and
unpack the archive somewhere under the Music directory. This causes
mediascanner to start indexing the files. (It'
** Changed in: thumbnailer (Ubuntu)
Status: New => In Progress
** Branch linked: lp:~michihenning/thumbnailer/timeout-backoff
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This is really serious. I'm seeing around a dozen requests for each
image (each request at a different size) when scrolling in the event
view. I'm also seeing crashes. One way to reproduce seems to be to
scroll all the way to the end of the event view and then scroll in the
other direction. As soon
The Bad Request response issue is definitely fixed by the linked branch.
I'm seeing much more robust behavior now.
We still have an issue with the error back-off being too aggressive when
an individual request to the server times out. I'll work on that and try
to get this into OTA-9. We have a sep
** Changed in: thumbnailer (Ubuntu)
Status: Triaged => Invalid
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Title:
gallery-app requests thumbnail for
Public bug reported:
I'm seeing this with image 342 from rc-proposed.
When starting the gallery app with around 300 photos in my Pictures
folder, I just noticed the request sequence shown below. Note that all
requests are for the same image and are issued pretty much all at once.
(There is about
** Changed in: thumbnailer (Ubuntu)
Status: Triaged => Invalid
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Title:
Photos made with back camera sometim
thumbnailer-service: [09:14:33.205] "thumbnail:
/home/phablet/Pictures/com.ubuntu.camera/image20151227_091016454.jpg (768,0):
0.067388 sec (MISS)"
thumbnailer-service: [09:14:33.259] "thumbnail:
/home/phablet/Pictures/com.ubuntu.camera/image20151227_091016454.jpg (2304,0):
0.103494 sec (MISS)"
Here is what I see in the thumbnailer log when I tap on a single image
in the photo roll:
Note that, even though I asked to see one image, the app issues requests
for two images. As far as I can see, it should ask only for the image I
want to see?
For each image, there are two requests, one for 7
Thanks for that, will do!
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Title:
image provider test fails in CI train for arm64 (Vivid only)
Status in qt-sdk
Presumably, yes. All I know is that the arm64 build works on xenial, but
fails on vivid. Strangely, the function pointer syntax works for us
everywhere, except in this one test.
The work-around is good enough for us for now. But, seeing the the work-
around is rather non-obvious, it would be good
I worked around the problem by changing this:
QSignalSpy spy(response, &QQuickImageResponse::finished);
to that:
QSignalSpy spy(response, SIGNAL(finished()));
Seeing this happens only on arm64 on Vivid and passes everywhere else,
I'd say this is a Qt problem of some kind?
** Also affects: qt-s
** Changed in: thumbnailer (Ubuntu)
Importance: Undecided => High
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Title:
image provider test fails in CI trai
Public bug reported:
The image provider test fails consistently on arm64 only, in CI train
only (passes on Jenkins CI), and only on Vivid (passes on Xenial).
https://launchpadlibrarian.net/230899583/buildlog_ubuntu-vivid-
arm64.thumbnailer_2.3%2B15.04.20151222-0ubuntu1_BUILDING.txt.gz
Note the "
if some threshold is exceeded.
** Affects: thumbnailer (Ubuntu)
Importance: High
Assignee: Michi Henning (michihenning)
Status: New
** Changed in: thumbnailer (Ubuntu)
Assignee: (unassigned) => Michi Henning (michihenning)
** Changed in: thumbnailer (Ubuntu)
Importa
With the devel branch at 317, the thumbnailer copes with the animated
gif just fine, in the sense that it correctly comes up with a thumbnail.
It takes 6 seconds though, and memory temporarily climbs to 1.2 GB.
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The gif contains 491 frames at 960 by 540. Uncompressed, that's half a
MB per frame, for a total of 254 MB. So, during scaling with gdk_pixbuf,
we have at least this much in memory, plus a copy of the scaled result.
Little wonder that things break.
I'll see if we can change things such that we ext
Public bug reported:
The trace-client gsetting does not work and always returns false when
running under confinement. We need a different way to enable this.
** Affects: thumbnailer (Ubuntu)
Importance: High
Assignee: Michi Henning (michihenning)
Status: New
** Changed in
** Changed in: canonical-devices-system-image
Assignee: (unassigned) => Michi Henning (michihenning)
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Ti
I shudder to think what this video would do to global warming if it
happened to go viral… ;)
Come to think of it, how much global warming is caused by cat videos?
Would be an interesting research project…
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That's a pretty stupid way to make a video. A real video would probably
be a lot small and have better quality :-)
But I agree that we shouldn't fall over just because someone feeds us a
file like this. I'll have a look at what's going on.
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** Changed in: thumbnailer (Ubuntu)
Importance: Undecided => High
** Changed in: thumbnailer (Ubuntu)
Assignee: (unassigned) => Michi Henning (michihenning)
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It doesn't look like anything will ever be done to fix this, so I'm
closing this for thumbnailer.
** Changed in: thumbnailer (Ubuntu)
Status: Triaged => Invalid
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** Changed in: gallery-app (Ubuntu)
Importance: Undecided => High
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Title:
Crashes and missing thumbnails
Stat
** Changed in: thumbnailer (Ubuntu)
Status: In Progress => Fix Committed
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Title:
No thumbnails generated f
Timo, thanks for trying!
I normally just do a citrain device-upgrade to install a PPA, and the
right magic happens automatically.
I haven't tried with this particular PPA on my Nexus. I can try
tomorrow, but don't expect anything unusual.
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Hi Michał, thanks for trying.
Unfortunately, it's a partially decidable problem. If you don't see the bug,
that doesn't mean that the bug is fixed :-(
All we can be sure of is that, if you still do see the bug, it isn't fixed…
I have good reason to believe that the code in the PPA gets rid of th
Michał, I've built a branch that I believe will fix things in silo 26.
Have you at all been able to make the crash happen on your phone? (As
far as I know, it only happens on Arm, but I haven't been able to
reproduce.) If you can reproduce the problem, could you please try with
the PPA in silo 26
** Branch linked: lp:~michihenning/unity-scopes-api/atexit-crash
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Title:
corrupted double-linked lis
tatus: Invalid => In Progress
** Changed in: libqtelegram (Ubuntu)
Status: Triaged => Invalid
** Changed in: canonical-devices-system-image
Assignee: Yuan-Chen Cheng (ycheng-twn) => Michi Henning (michihenning)
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** Branch linked: lp:~michihenning/thumbnailer/http-response-codes
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Title:
No thumbnails generated for OGG audio
OK, that pretty much makes it clear that your problem matches the one
exposed by my test data. The hits are from other requests that were in
flight around the same time.
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If you try with your own collection and scan the log, if you find a bad
request followed by loads of "failed previously", we are dealing with
the same issue. If not, I'd still like to get my hands on your
collection, but let's hold off with that for now.
I'm working on a fix at the moment. The pro
** Changed in: thumbnailer (Ubuntu)
Status: New => In Progress
** Changed in: music-app (Ubuntu)
Status: New => Invalid
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Actually, no entries in the failure cache. Instead, the first Bad
Request response from the server means that we stop trying again for two
hours.
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OK, probably no need for the flash card, I think I have reproduced the
problem.
I'm attaching an archive that contains 7000 MP3 files, in subdirs of
1000 files each. Each MP3 is one second of silence, with exactly two
tags, album and artist. The tags were created from server trace files
(thanks Fa
MP3 attachment.
** Attachment added: "7000 tagged MP3s without embedded artwork"
https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1512608/+attachment/4527816/+files/music-no-artwork.tar.gz
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Scopes-api is innocent here. I just passes the location info it gets
from the shell without touching or caching it. Adding the shell and
location-service to the bug.
** Also affects: location-service (Ubuntu)
Importance: Undecided
Status: New
** Also affects: unity-scopes-shell (Ubuntu)
I've opened a separate bug for gallery app:
https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1521365
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https://bugs.launchpad.net/bugs/1512257
Titl
Public bug reported:
I've transferred the info for this from here because, apparently, the
original bug report was encountering two separate
problems:https://bugs.launchpad.net/canonical-devices-system-
image/+bug/1512257
I can reproduce this with rc-proposed build 278 on Mako. The gallery app
sh
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