[Touch-packages] [Bug 1966206] Re: external display not detected
Thanks for the bug report. It looks like you don't have a driver installed for your Nvidia GPU so that's the first thing to fix. Please open the 'Additional Drivers' app and select an Nvidia driver, then reboot. If the problem isn't fixed after that then please run: lspci -k > lspci.txt journalctl -b0 > journal.txt and attach the resulting text files here. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1966206 Title: external display not detected Status in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu 20.04.3 LTS Release: 20.04 2) N: Unable to locate package pkgname 3) My current issue is the external display not being detected, but I don't know how it will behave, given the different issues, at different boots, being that the repairs/updates from the recovery session may have changed something, don't know. The timeline regarding the issue(s): My laptop screen started showing what looked like a broken screen when after booting, while on the log in screen (I could not see it). I shut down and the started again, entered recovery mode (the newer version), chose to recover, went to boot, after login saw the same broken screen on the laptop and nothing on the external. Shut down, start, and back to login screen, rebooted from there (as per instructed somewhere along the process, don't remember where, something like "if you can't go in, reboot from login menu").This time the laptop screen remained unusable but was working on the external monitor. Had the laptop working for hours and then it froze. Shut down, start and the same thing, broken laptop screen, this time no external monitor recognized, as before. Shut down, start and now, for the first time the laptop screen works but the external monitor is not recognized. Changing the hdmi cable from a usb-c hub to the hdmi port, the screen brightness got a lot dimmer, but nothing on the settings->display menu. My current issue is the external display not being detected, but I don't know how it will behave, given the different issues, at different boots, being that the repairs/updates from the recovery session may have changed something, don't know. 4) External monitor recognized and working ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-37.42~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Mar 24 12:51:10 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: hid-apple, 1.0, 5.13.0-25-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation Device [10de:1f99] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo Device [17aa:3a43] Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c6) (prog-if 00 [VGA controller]) Subsystem: Lenovo Renoir [17aa:3a3f] InstallationDate: Installed on 2021-11-30 (113 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: LENOVO 82B5 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-37-generic root=UUID=fd06b914-e9cb-4b39-b897-5f9c9a75fb82 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) XorgLogOld: dmi.bios.date: 01/01/2021 dmi.bios.release: 1.31 dmi.bios.vendor: LENOVO dmi.bios.version: EUCN31WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40709 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Legion 5 15ARH05 dmi.ec.firmware.release: 1.31 dmi.modalias: dmi:bvnLENOVO:bvrEUCN31WW:bd01/01/2021:br1.31:efr1.31:svnLENOVO:pn82B5:pvrLenovoLegion515ARH05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoLegion515ARH05:skuLENOVO_MT_82B5_BU_idea_FM_Legion515ARH05: dmi.product.family: Legion 5 15ARH05 dmi.product.name: 82B5 dmi.product.sku: LENOVO_MT_82B5_BU_idea_FM_Legion 5 15ARH05 dmi.product.version: Lenovo Legion 5 15ARH05 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
[Touch-packages] [Bug 1966206] Re: external display not detected
** Package changed: ubuntu => xorg (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1966206 Title: external display not detected Status in xorg package in Ubuntu: New Bug description: 1) Description: Ubuntu 20.04.3 LTS Release: 20.04 2) N: Unable to locate package pkgname 3) My current issue is the external display not being detected, but I don't know how it will behave, given the different issues, at different boots, being that the repairs/updates from the recovery session may have changed something, don't know. The timeline regarding the issue(s): My laptop screen started showing what looked like a broken screen when after booting, while on the log in screen (I could not see it). I shut down and the started again, entered recovery mode (the newer version), chose to recover, went to boot, after login saw the same broken screen on the laptop and nothing on the external. Shut down, start, and back to login screen, rebooted from there (as per instructed somewhere along the process, don't remember where, something like "if you can't go in, reboot from login menu").This time the laptop screen remained unusable but was working on the external monitor. Had the laptop working for hours and then it froze. Shut down, start and the same thing, broken laptop screen, this time no external monitor recognized, as before. Shut down, start and now, for the first time the laptop screen works but the external monitor is not recognized. Changing the hdmi cable from a usb-c hub to the hdmi port, the screen brightness got a lot dimmer, but nothing on the settings->display menu. My current issue is the external display not being detected, but I don't know how it will behave, given the different issues, at different boots, being that the repairs/updates from the recovery session may have changed something, don't know. 4) External monitor recognized and working ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-37.42~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Mar 24 12:51:10 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: hid-apple, 1.0, 5.13.0-25-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation Device [10de:1f99] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo Device [17aa:3a43] Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c6) (prog-if 00 [VGA controller]) Subsystem: Lenovo Renoir [17aa:3a3f] InstallationDate: Installed on 2021-11-30 (113 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: LENOVO 82B5 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-37-generic root=UUID=fd06b914-e9cb-4b39-b897-5f9c9a75fb82 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) XorgLogOld: dmi.bios.date: 01/01/2021 dmi.bios.release: 1.31 dmi.bios.vendor: LENOVO dmi.bios.version: EUCN31WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40709 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Legion 5 15ARH05 dmi.ec.firmware.release: 1.31 dmi.modalias: dmi:bvnLENOVO:bvrEUCN31WW:bd01/01/2021:br1.31:efr1.31:svnLENOVO:pn82B5:pvrLenovoLegion515ARH05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoLegion515ARH05:skuLENOVO_MT_82B5_BU_idea_FM_Legion515ARH05: dmi.product.family: Legion 5 15ARH05 dmi.product.name: 82B5 dmi.product.sku: LENOVO_MT_82B5_BU_idea_FM_Legion 5 15ARH05 dmi.product.version: Lenovo Legion 5 15ARH05 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1966206/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages
