[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-05-06 Thread Pat McGowan
** Changed in: canonical-devices-system-image
Milestone: 11 => backlog

** Changed in: canonical-devices-system-image
   Status: Incomplete => Confirmed

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Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-03-19 Thread John McAleely
** Changed in: canonical-devices-system-image
Milestone: ww08-2016 => 11

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https://bugs.launchpad.net/bugs/1541079

Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-18 Thread Jim Hodapp
Thanks for that sample video Michael.

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https://bugs.launchpad.net/bugs/1541079

Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-17 Thread Michael Devenish
Sample video downloaded from https://trac.ffmpeg.org/ticket/1183
attached. This gives the same "multiple edit list entries, a/v desync
might occur" warning with avprobe that I get with my other videos.

On my BQ 4.5 it shows either a white screen or the initial frame of the
video, but the rest of the video doesn't display; the sound plays ok.
The video plays ok on totem (videos) and on my android phone.

** Bug watch added: FFmpeg Trac bug tracker #1183
   https://trac.ffmpeg.org/ticket/1183

** Attachment added: "Sample video"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1541079/+attachment/4574148/+files/79434.mp4

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https://bugs.launchpad.net/bugs/1541079

Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-15 Thread Jim Hodapp
Thanks for confirming that Michael. I can't think of anything obvious
that would have changed that could possibly cause this. Is there some
way I can get ahold of one of these videos for testing purposes after
which I would delete them? That's really the best way to know what's
going on here. I want to see if it might be something specific to your
phone/installation or if it's a general issue.

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Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-15 Thread Michael Devenish
@Jim: Agreed, the issue looks like a fault in the original videos.
However, the videos are working in Totem (videos 3.10.1 on Ubuntu 14.04)
and my Android phone (Android 5.0). They had been working on my BQ 4.5
phone for several months, until OTA-9 was installed.

I've tried editing the video to a 5 second clip but this plays ok. The
editor does modify the video to make the decoder happy.

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https://bugs.launchpad.net/bugs/1541079

Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-15 Thread Jim Hodapp
Ok so these seem like questionable video files then. You're able to play
these locally on an Ubuntu desktop using Totem? How about on another
phone running Android or iOS?

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Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-13 Thread Michael Devenish
I've run avprobe on the videos that are not displaying and notice the
following warnings:

[mov,mp4,m4a,3gp,3g2,mj2 @ 0x1315320] multiple edit list entries, a/v
desync might occur, patch welcome

If I use a later version of HandBrake (0.10.3) to convert the videos, I
don't get the warnings with avprobe and the videos display ok on my BQ
4.5 (the originals were created using HandBrake 0.10.0 according to
avprobe). The output from avprobe for the non-displaying and the
displaying videos are shown below.

Video no longer displaying:

avprobe version 9.18-6:9.18-0ubuntu0.14.04.1, Copyright (c) 2007-2014 the Libav 
developers
  built on Mar 16 2015 13:19:10 with gcc 4.8 (Ubuntu 4.8.2-19ubuntu1)
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x1315320] multiple edit list entries, a/v desync 
might occur, patch welcome
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x1315320] multiple edit list entries, a/v desync 
might occur, patch welcome
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'not_displaying.mp4':
  Metadata:
major_brand : mp42
minor_version   : 512
compatible_brands: isomiso2avc1mp41
encoder : HandBrake 0.10.0 2014112200
  Duration: 00:02:44.87, start: 0.125011, bitrate: 649 kb/s
Stream #0.0(und): Video: h264 (Main), yuv420p, 854x480 [PAR 1280:1281 DAR 
16:9], 561 kb/s, 23.96 fps, 23.98 tbr, 90k tbn, 180k tbc
Stream #0.1(eng): Audio: aac, 44100 Hz, mono, fltp, 81 kb/s
# avprobe output

Video converted using HandBrake 0.10.3, which displays ok:

avprobe version 9.18-6:9.18-0ubuntu0.14.04.1, Copyright (c) 2007-2014 the Libav 
developers
  built on Mar 16 2015 13:19:10 with gcc 4.8 (Ubuntu 4.8.2-19ubuntu1)
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'displaying.mp4':
  Metadata:
major_brand : mp42
minor_version   : 512
compatible_brands: isomiso2avc1mp41
creation_time   : 2016-02-08 19:09:56
encoder : HandBrake 0.10.3 2016012200
  Duration: 00:02:44.99, start: 0.00, bitrate: 682 kb/s
Stream #0.0(und): Video: h264 (Main), yuv420p, 854x480 [PAR 1280:1281 DAR 
16:9], 511 kb/s, 23.93 fps, 23.98 tbr, 90k tbn, 180k tbc
Metadata:
  creation_time   : 2016-02-08 19:09:56
Stream #0.1(eng): Audio: aac, 44100 Hz, mono, fltp, 164 kb/s
Metadata:
  creation_time   : 2016-02-08 19:09:56
# avprobe output

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https://bugs.launchpad.net/bugs/1541079

Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-04 Thread Michael Devenish
I find I can view mp4 video files created from my BQ Aquaris 4.5, my
android phone and my camera on my BQ 4.5 OK. I'll do a bit more digging
into the videos that I can't view to try and find out what's different
about them (they were included with a Paul McKenna book so I assume I
can't re-distributed them, i.e. add to this bug report). I've tried
deleting the videos then copying them back to my phone (SD card) in case
the files had become corrupted, but still have the same issue.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1541079

Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1541079/+subscriptions

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-04 Thread Jim Hodapp
@Michael: another thing you could try is to edit the video and reduce it
to a 5-10 second clip total. See if that clip also does not play. If it
does, that means the editor restructured the video to make the decoder
happy. If not, you should be able to share that short clip with myself
or someone else on the team since it's not the entire intellectual
property. Although I'm not a lawyer so this could still be wrong.

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Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-03 Thread Pat McGowan
** Changed in: canonical-devices-system-image
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1541079

Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-02 Thread Bill Filler
Is it possible for you to attach the mp4 video (or a link to it) that is
causing the problem? Seems to be working ok for me to play mp4 movies

** Also affects: media-hub (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: media-hub (Ubuntu)
 Assignee: (unassigned) => Jim Hodapp (jhodapp)

** Tags added: regression-proposed

** Changed in: media-hub (Ubuntu)
   Importance: Undecided => High

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
 Assignee: (unassigned) => John McAleely (john.mcaleely)

** Changed in: canonical-devices-system-image
Milestone: None => ww08-2016

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Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  New
Status in media-hub package in Ubuntu:
  New
Status in mediaplayer-app package in Ubuntu:
  New

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

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[Touch-packages] [Bug 1541079] Re: mp4 video not displaying after ota-9 update

2016-02-02 Thread Jim Hodapp
** Changed in: mediaplayer-app (Ubuntu)
   Status: New => Incomplete

** Changed in: media-hub (Ubuntu)
   Status: New => Incomplete

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Title:
  mp4 video not displaying after ota-9 update

Status in Canonical System Image:
  New
Status in media-hub package in Ubuntu:
  Incomplete
Status in mediaplayer-app package in Ubuntu:
  Incomplete

Bug description:
  After installing the OTA-9 update to my BQ Aquaris 4.5, mp4 video
  files no longer display in media player. I get a white screen and no
  video (but the sound plays ok). The videos used to play fine up until
  OTA-9 was installed.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1541079/+subscriptions

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