[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Also affects: qtbase-opensource-src (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to qtbase-opensource-src in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: Triaged Status in qtbase-opensource-src package in Ubuntu: New Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
rm .config/connectivity-service/config.ini.lock solved my problem instantly! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: Triaged Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
I also got the same error after getting a full disk message. I also played around with the WIFI access point like a previous user. I can confirm that it was enough for me to delete the file ~/.config/connectivity-service/config.ini.lock to get the network indicator back. It sis worth mentioning that I was able to connect via ssh, since the phone would still connect to *known* WIFI networks. I couldn't use the terminal application since it stopped working *I can use it again after the network indicator was back). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: Triaged Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
I have a the same issue on a BQ 4.5 running OTA-14 20161118. I accidently left the hotspot on over night whilst it was charging, took the phone to work and it when I tried to use it would not respond. I went for a reset, when it came up the phone a drained a lot of the battery, I could see a steady downward trend on the graph durring my commute. The sub network icons are gone and now the music app crashes instantly. My guess is that it is something to do with the hotspot. Before this the phone had never been in developer mode and worked like a charm. Is there a way to see the status of the hotspot via command line? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: Triaged Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Changed in: canonical-devices-system-image Milestone: 14 => x1 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: Triaged Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Changed in: indicator-network (Ubuntu) Assignee: Antti Kaijanmäki (kaijanmaki) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: Triaged Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Changed in: indicator-network (Ubuntu) Status: In Progress => Triaged -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: Triaged Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Created bug 1634997 for dekko. Probably it would be a good thing, if lock files would be handled by a library, so that bugs can be fixed at a central place. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Remove all stale locks that I found and now everything seems to be working again: phablet@ubuntu-phablet:~/.config$ du -a |grep lock$ rm ~/.config/connectivity-service/config.ini.lock rm ~/.config/dekko.dekkoproject/mailboxConfig.json.lock rm ~/.config/dekko.dekkoproject/notifications.json.lock rm ~/.config/dekko.dekkoproject/viewSettings.json.lock -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Last weekend the telephone froze (after turning off hotspot). And I had to hard-reset it using the power button. Then the strange behaviour began: On startup, only one sim card (without pin) was working. Also I was unable to unlock the pin protected card (there was no dialog asking for the password). Even wehen trying "Unlock" from the configuration didn't do any action. The icons to start applications didn't work, but it was possible to scroll through them, only starting an application was not possible. But from the slider on the left side it was possible to start an application. Rebooting didn't solve the issue. A workaround for the pin-locked SIM card was to disable the PIN and then enable it again. That unlocked the SIM card, so that I am able to use it now. Using df via ssh didn't show a full disk, maybe the file system was corrupted during hard reboot. This seems to be the case as not only the network indicator was broken but also the application which asks for the SIM PIN and the launcher. Probably we should have a look on how configuration files are written by applications and how corrupted configuration data is handled. Broken configurations should not leave the applications in an unusable state, I would prefer that instead a user notification is sent and the configuration is reset to the last known working state or to useful defaults. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
This seems to be a manifestation of bug #1576989. Workaround is to first make sure there is free space on the device and then delete .config/connectivity-service/config.ini.lock I will work on a fix that makes i-network to remove this stale lock file on startup if one exists. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Changed in: canonical-devices-system-image Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Description changed: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). + + - + + Per the comments the .config/connectivity-service/config.ini file seems + to hold bad or outdated info and needs to be manually deleted and then + recreated by the service. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Changed in: canonical-devices-system-image Status: Incomplete => Confirmed ** Changed in: canonical-devices-system-image Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Triaged Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). - Per the comments the .config/connectivity-service/config.ini file seems to hold bad or outdated info and needs to be manually deleted and then recreated by the service. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
I did the same thing, and it works! Thanks very much for that! Below is the diff in my config. One thing I notice is the different KnownSims. I switched from one Chinese SIM card to a different Chinese SIM card and also moved to Hong Kong (i.e. roamed) at the same time. So I guess that's a fairly obscure scenario. --- .config/connectivity-service_2016-09-30/config.ini 2016-08-06 14:43:34.92427 +0800 +++ .config/connectivity-service/config.ini 2016-09-30 15:02:47.44002 +0800 @@ -1,18 +1,12 @@ [General] -KnownSims=89860112038102930001, 89860115628100057703 +KnownSims=89860113228100167651 MobileDataEnabled=true -SimForMobileData=89860112038102930001 +SimForMobileData=89860113228100167651 [Sims] -89860112038102930001\DataRoamingEnabled=false -89860112038102930001\Imsi= -89860112038102930001\Mcc=460 -89860112038102930001\Mnc=01 -89860112038102930001\PreferredLanguages=zh, en -89860112038102930001\PrimaryPhoneNumber= -89860115628100057703\DataRoamingEnabled=false -89860115628100057703\Imsi= -89860115628100057703\Mcc=460 -89860115628100057703\Mnc=01 -89860115628100057703\PreferredLanguages=zh, en -89860115628100057703\PrimaryPhoneNumber= +89860113228100167651\DataRoamingEnabled=false +89860113228100167651\Imsi=46001820662 +89860113228100167651\Mcc=460 +89860113228100167651\Mnc=01 +89860113228100167651\PreferredLanguages=zh, en +89860113228100167651\PrimaryPhoneNumber=+8613219019856 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Today I had the same issue. A have got OTA-13. A few days ago disk went full and many creepy behaviours occurred. So I tidied up and all was okay. Today my phablet had shutted off because of very low battery. After charging a while I booted the phone and indicator-network was away like these bug. I ran mv .config/connectivity-service .config/connectivity-service_2016-09-30 to remove the config like in https://bugs.launchpad.net/ubuntu/+source /indicator-network/+bug/1627953 but preserving a backup. Instantly WiFi cames up and after a few seconds also both SIM cards. But the labels of both SIM cards were missing. I rebooted and everything seems fine now. Here is a diff: diff -u .config/connectivity-service_2016-09-30/config.ini .config/connectivity-service/config.ini --- .config/connectivity-service_2016-09-30/config.ini 2016-09-28 17:31:01.614008012 +0200 +++ .config/connectivity-service/config.ini 2016-09-30 03:23:54.581088002 +0200 @@ -4,15 +4,15 @@ SimForMobileData=8949228161042023545 [Sims] -8949226144023112505\DataRoamingEnabled=true -8949226144023112505\Imsi=262073976785782 -8949226144023112505\Mcc=262 -8949226144023112505\Mnc=07 -8949226144023112505\PreferredLanguages=de, en, fr +8949226144023112505\DataRoamingEnabled=false +8949226144023112505\Imsi= +8949226144023112505\Mcc= +8949226144023112505\Mnc= +8949226144023112505\PreferredLanguages=@Invalid() 8949226144023112505\PrimaryPhoneNumber= -8949228161042023545\DataRoamingEnabled=true -8949228161042023545\Imsi=262074035216854 -8949228161042023545\Mcc=262 -8949228161042023545\Mnc=07 -8949228161042023545\PreferredLanguages=de, en, fr +8949228161042023545\DataRoamingEnabled=false +8949228161042023545\Imsi= +8949228161042023545\Mcc= +8949228161042023545\Mnc= +8949228161042023545\PreferredLanguages=@Invalid() 8949228161042023545\PrimaryPhoneNumber= Only in .config/connectivity-service_2016-09-30: config.ini.lock -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Maybe it's just because of missing systemd service files. May someone post a list of a working configuration? phablet@ubuntu-phablet:/etc/systemd/system$ sudo find . -name "*.service" ./bluetooth.target.wants/bluetooth.service ./bluetooth.target.wants/bluetooth-touch.service ./plymouth.service ./network-online.target.wants/NetworkManager-wait-online.service ./dbus-org.bluez.service ./shutdown.target.wants/unattended-upgrades.service ./reboot.target.wants/plymouth-reboot.service ./default.target.wants/ureadahead.service ./kexec.target.wants/plymouth-kexec.service ./multi-user.target.wants/NetworkManager.service ./multi-user.target.wants/whoopsie.service ./multi-user.target.wants/cron.service ./multi-user.target.wants/plymouth-quit-wait.service ./multi-user.target.wants/repowerd.service ./multi-user.target.wants/pppd-dns.service ./multi-user.target.wants/cgproxy.service ./multi-user.target.wants/ufw.service ./multi-user.target.wants/cgmanager.service ./multi-user.target.wants/plymouth-quit.service ./multi-user.target.wants/lxc-net.service ./multi-user.target.wants/rsyslog.service ./multi-user.target.wants/click-system-hooks.service ./multi-user.target.wants/isc-dhcp-server6.service ./multi-user.target.wants/ofono.service ./multi-user.target.wants/ssh.service ./multi-user.target.wants/isc-dhcp-server.service ./multi-user.target.wants/lxc-android-config.service ./multi-user.target.wants/lxc.service ./multi-user.target.wants/openvpn.service ./multi-user.target.wants/urfkill.service ./graphical.target.wants/accounts-daemon.service ./plymouth-log.service ./sysinit.target.wants/plymouth-start.service ./sysinit.target.wants/resolvconf.service ./sysinit.target.wants/plymouth-read-write.service ./sysinit.target.wants/systemd-timesyncd.service ./display-manager.service ./getty.target.wants/getty@tty1.service ./sshd.service ./poweroff.target.wants/plymouth-poweroff.service ./halt.target.wants/plymouth-halt.service ./syslog.service ./dbus-org.freedesktop.nm-dispatcher.service -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Changed in: canonical-devices-system-image Milestone: None => 14 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
A factory reset sorted it all out for me, but this is a bit drastic On Tue, 20 Sep 2016 at 18:11 Lucio Carreras <1615...@bugs.launchpad.net> wrote: > I have exactly the same issues, also with OTA 13. The log files, the > terminal output.. Everything is exactly the same. You mentioned a live > debugging session. Maybe we could start one these days. I have time from > 7pm (Berlin time) every day. > > Maybe we can find a solution. > > I guess, this bug can be merged or marked as duplicate: > https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1607068 > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1615474 > > Title: > Network Indicator / Connectivity-API is not accessible > > Status in Canonical System Image: > Incomplete > Status in indicator-network package in Ubuntu: > In Progress > > Bug description: > Sometime in the last few days my phone lost the ability to connect to > wifi networks and the network indicator at the top has stopped > working. > > Currently between "Bluetooth" and "Sound" I have a gear icon and the > caption "indicator-network". When I select it, the rest of the screen > is blank. There are no settings available and no way to connect to a > wifi network. > > On the System Settings app, if I tap on the "Wi-Fi" icon, I can see > "Previous networks". But below that the page is just white, there is > no way to select a wifi network. > > Rebooting the phone doesn't seem to fix the problem. > > Given that this is an MX4 and therefore the USB port doesn't work, and > there's no SD card slot, there's vanishingly few ways to get data in > and out of this phone now. If there's a solution to the problem, it's > going to have to involve something other than updating system > software. > > Current system software is Ubuntu 15.05 (OTA-12). > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
I have exactly the same issues, also with OTA 13. The log files, the terminal output.. Everything is exactly the same. You mentioned a live debugging session. Maybe we could start one these days. I have time from 7pm (Berlin time) every day. Maybe we can find a solution. I guess, this bug can be merged or marked as duplicate: https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1607068 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
I'll have a go at organising a time on IRC. I don't have much free time this week, but I also don't use my Ubuntu Touch phone for anything, so I don't mind taking my time over this. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Hi, unfortunately I am not really free today which is a shame because it would be good to help with this bug. I probably need to go for a factory reset as this phone is my daily driver and I need to see when I am on mobile data or wifi. Sorry I can't help via IRC today. I will wait until tomorrow for the reset to see if Matthew has managed to provide any help via IRC. Kind regards, Steven On Fri, 9 Sep 2016 at 16:56 Antti Kaijanmäki wrote: > Matthew, Steven: > > Thank you for the information you have provided this far! Unfortunately > based on the information I have been unable to deduct the cause of the > problems you are seeing. Would it be possible to have a live IRC debug > session with either or both of you next week? > > If so, please ping me (Wellark) on Freenode IRC network on Monday to set > up the session times. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1615474 > > Title: > Network Indicator / Connectivity-API is not accessible > > Status in Canonical System Image: > Incomplete > Status in indicator-network package in Ubuntu: > In Progress > > Bug description: > Sometime in the last few days my phone lost the ability to connect to > wifi networks and the network indicator at the top has stopped > working. > > Currently between "Bluetooth" and "Sound" I have a gear icon and the > caption "indicator-network". When I select it, the rest of the screen > is blank. There are no settings available and no way to connect to a > wifi network. > > On the System Settings app, if I tap on the "Wi-Fi" icon, I can see > "Previous networks". But below that the page is just white, there is > no way to select a wifi network. > > Rebooting the phone doesn't seem to fix the problem. > > Given that this is an MX4 and therefore the USB port doesn't work, and > there's no SD card slot, there's vanishingly few ways to get data in > and out of this phone now. If there's a solution to the problem, it's > going to have to involve something other than updating system > software. > > Current system software is Ubuntu 15.05 (OTA-12). > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Matthew, Steven: Thank you for the information you have provided this far! Unfortunately based on the information I have been unable to deduct the cause of the problems you are seeing. Would it be possible to have a live IRC debug session with either or both of you next week? If so, please ping me (Wellark) on Freenode IRC network on Monday to set up the session times. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
There's been a reboot in the meantime by the way... phablet@ubuntu-phablet:~$ status indicator-network indicator-network start/running, process 2642 More stuff that may be useful, or just to keep in sync with all of the above... phablet@ubuntu-phablet:~$ ps auxww | grep 2642 phablet 2642 0.1 0.3 54024 6952 ?Ssl 23:09 0:00 /usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-service phablet 4400 0.0 0.0 4852 676 pts/16 S+ 23:12 0:00 grep --color=auto 2642 phablet@ubuntu-phablet:~$ dbus-send --print-reply --dest=com.ubuntu.connectivity1 /com/ubuntu/connectivity1/NetworkingStatus org.freedesktop.DBus.Properties.Get string:com.ubuntu.connectivity1.NetworkingStatus string:Status Error org.freedesktop.DBus.Error.ServiceUnknown: The name com.ubuntu.connectivity1 was not provided by any .service files phablet@ubuntu-phablet:~$ dbus-send --print-reply --dest=com.canonical.indicator.network /com/canonical/indicator/network/phone org.gtk.Menus.Start array:uint32:0 phablet@ubuntu-phablet:~$ cat .cache/upstart/indicator-network.log cat: .cache/upstart/indicator-network.log: No such file or directory phablet@ubuntu-phablet:~$ stop indicator-network indicator-network stop/waiting phablet@ubuntu-phablet:~$ ps auxww | grep indicator-network phablet 4450 0.0 0.0 4848 676 pts/16 S+ 23:15 0:00 grep --color=auto indicator-network phablet@ubuntu-phablet:~$ start indicator-network indicator-network start/running, process 4454 phablet@ubuntu-phablet:~$ ps auxww | grep indicator-network phablet 4452 0.6 0.1 40192 3772 ?Ss 23:15 0:00 /usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-secret-agent phablet 4454 11.0 0.3 54040 6836 ?Ssl 23:15 0:00 /usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-service phablet 4457 0.0 0.0 4848 676 pts/16 S+ 23:15 0:00 grep --color=auto indicator-network phablet@ubuntu-phablet:~$ cat .cache/upstart/indicator-network.log Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/0" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/1" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/2" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/3" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/4" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/5" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/6" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/7" ((null):0, (null)) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
OK, that's suspicious. Could you provide the output of the following command: $ status indicator-network -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
phablet@ubuntu-phablet:~$ dbus-send --print-reply --dest=com.ubuntu.connectivity1 /com/ubuntu/connectivity1/NetworkingStatus org.freedesktop.DBus.Properties.Get string:com.ubuntu.connectivity1.NetworkingStatus string:Status Error org.freedesktop.DBus.Error.ServiceUnknown: The name com.ubuntu.connectivity1 was not provided by any .service files phablet@ubuntu-phablet:~$ dbus-send --print-reply --dest=com.canonical.indicator.network /com/canonical/indicator/network/phone org.gtk.Menus.Start array:uint32:0 Error org.freedesktop.DBus.Error.ServiceUnknown: The name com.canonical.indicator.network was not provided by any .service files -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
OK, thanks. Nothing seems wrong there. Could you now reboot your phones and get me the output of following commands, thanks! $ dbus-send --print-reply --dest=com.ubuntu.connectivity1 /com/ubuntu/connectivity1/NetworkingStatus org.freedesktop.DBus.Properties.Get string:com.ubuntu.connectivity1.NetworkingStatus string:Status $ dbus-send --print-reply --dest=com.canonical.indicator.network /com/canonical/indicator/network/phone org.gtk.Menus.Start array:uint32:0 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Me too, this didn't allow me to check for updates: phablet@ubuntu-phablet:~$ stop indicator-network indicator-network stop/waiting Here I went to System Settings. It still said "Connect to the Internet to check for updates". phablet@ubuntu-phablet:~$ rm .cache/upstart/indicator-network* phablet@ubuntu-phablet:~$ start indicator-network indicator-network start/running, process 12648 phablet@ubuntu-phablet:~$ cat .cache/upstart/indicator-network.log Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/0" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/1" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/2" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/3" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/4" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/5" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/6" ((null):0, (null)) Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/7" ((null):0, (null)) phablet@ubuntu-phablet:~$ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Hi, I have done as you suggest but nothing has changed, screenshot of the log file attached. Regards, [image: screenshot20160908_194824951.png]Steven On Thu, 8 Sep 2016 at 17:15 Antti Kaijanmäki wrote: > Now, to get past the "Connect to the Internet to check for updates" in > system settings, could you try to issue the following command: > > $ stop indicator-network > > Then open system settings and see if it allows you to check for updates. > Right now there should not be any, as OTA-13 has not been released yet, > but this should let you at least receive updates in the future when we > pinpoint and fix the underlying problem. > > Then next, please remove any old indicator-network logs: > > $ rm .cache/upstart/indicator-network* > > And start indicator-network again: > > $ start indicator-network > > After this, please attach the latest indicator-network log to this bug > report, and also check if the indicator appears. The log should be > .cache/upstart/indicator-network.log > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1615474 > > Title: > Network Indicator / Connectivity-API is not accessible > > Status in Canonical System Image: > Incomplete > Status in indicator-network package in Ubuntu: > In Progress > > Bug description: > Sometime in the last few days my phone lost the ability to connect to > wifi networks and the network indicator at the top has stopped > working. > > Currently between "Bluetooth" and "Sound" I have a gear icon and the > caption "indicator-network". When I select it, the rest of the screen > is blank. There are no settings available and no way to connect to a > wifi network. > > On the System Settings app, if I tap on the "Wi-Fi" icon, I can see > "Previous networks". But below that the page is just white, there is > no way to select a wifi network. > > Rebooting the phone doesn't seem to fix the problem. > > Given that this is an MX4 and therefore the USB port doesn't work, and > there's no SD card slot, there's vanishingly few ways to get data in > and out of this phone now. If there's a solution to the problem, it's > going to have to involve something other than updating system > software. > > Current system software is Ubuntu 15.05 (OTA-12). > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions > ** Attachment added: "screenshot20160908_194824951.png" https://bugs.launchpad.net/bugs/1615474/+attachment/4737004/+files/screenshot20160908_194824951.png -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Now, to get past the "Connect to the Internet to check for updates" in system settings, could you try to issue the following command: $ stop indicator-network Then open system settings and see if it allows you to check for updates. Right now there should not be any, as OTA-13 has not been released yet, but this should let you at least receive updates in the future when we pinpoint and fix the underlying problem. Then next, please remove any old indicator-network logs: $ rm .cache/upstart/indicator-network* And start indicator-network again: $ start indicator-network After this, please attach the latest indicator-network log to this bug report, and also check if the indicator appears. The log should be .cache/upstart/indicator-network.log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
Hey Antti, that worked! Thanks a lot for that! I even forgot to add the password keyword and it just prompted me for the password on screen. Now when I try to check for software updates it says "Connect to the Internet to check for updates", which isn't so good. But oh well, progress :-) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible
** Summary changed: - Wifi networking no longer possible, network indicator broken + Network Indicator / Connectivity-API is not accessible ** Changed in: indicator-network (Ubuntu) Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Network Indicator / Connectivity-API is not accessible Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp