[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
** Changed in: oem-priority Status: Triaged => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Fix Released Status in modemmanager package in Ubuntu: Fix Released Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status * 2017-06-20 Update details for SRU [Impact] DELL WWAN module (DW5580) is sometimes unusable and can not be detected by ModemManager. The fix consisted in the correct initialization of a "retry" variable in modem's probing. Without this initialization, the "retry" variable might assume random big values, forcing the modem to retry the same step a semi-infinite number of times. [Test Case] 1. Start/restart the ModemManager service with debug messages enabled a. Open ModemManager.service file and add the flag --debug to the ExecStart entry ExecStart=/usr/local/sbin/ModemManager --debug b. run systemctl daemon-reload c. run systemctl restart Modemmanager 2. Connect Dell WWAN module DW5580 (if the modem is integrated, skip this step) 3. Open ModemManager logs: journalctl -fu ModemManager 4. ModemManager logs show that the service is continuously sending AT command "AT+CGMI" preventing the modem to be recognized [Regression Potential] Considering the nature of the fix (a variable that was not initialized), I can not think of a real potential regression and the patch has been tested and showed no issues so far. To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
** Changed in: oem-priority Status: Incomplete => Triaged ** Changed in: oem-priority Importance: Low => High -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Triaged Status in modemmanager package in Ubuntu: Fix Released Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status * 2017-06-20 Update details for SRU [Impact] DELL WWAN module (DW5580) is sometimes unusable and can not be detected by ModemManager. The fix consisted in the correct initialization of a "retry" variable in modem's probing. Without this initialization, the "retry" variable might assume random big values, forcing the modem to retry the same step a semi-infinite number of times. [Test Case] 1. Start/restart the ModemManager service with debug messages enabled a. Open ModemManager.service file and add the flag --debug to the ExecStart entry ExecStart=/usr/local/sbin/ModemManager --debug b. run systemctl daemon-reload c. run systemctl restart Modemmanager 2. Connect Dell WWAN module DW5580 (if the modem is integrated, skip this step) 3. Open ModemManager logs: journalctl -fu ModemManager 4. ModemManager logs show that the service is continuously sending AT command "AT+CGMI" preventing the modem to be recognized [Regression Potential] Considering the nature of the fix (a variable that was not initialized), I can not think of a real potential regression and the patch has been tested and showed no issues so far. To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
** Tags added: lp1558946 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Triaged Status in modemmanager package in Ubuntu: Fix Released Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status * 2017-06-20 Update details for SRU [Impact] DELL WWAN module (DW5580) is sometimes unusable and can not be detected by ModemManager. The fix consisted in the correct initialization of a "retry" variable in modem's probing. Without this initialization, the "retry" variable might assume random big values, forcing the modem to retry the same step a semi-infinite number of times. [Test Case] 1. Start/restart the ModemManager service with debug messages enabled a. Open ModemManager.service file and add the flag --debug to the ExecStart entry ExecStart=/usr/local/sbin/ModemManager --debug b. run systemctl daemon-reload c. run systemctl restart Modemmanager 2. Connect Dell WWAN module DW5580 (if the modem is integrated, skip this step) 3. Open ModemManager logs: journalctl -fu ModemManager 4. ModemManager logs show that the service is continuously sending AT command "AT+CGMI" preventing the modem to be recognized [Regression Potential] Considering the nature of the fix (a variable that was not initialized), I can not think of a real potential regression and the patch has been tested and showed no issues so far. To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
Updated the description with the information requested in SRU template ** Description changed: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status + + + + * 2017-06-20 Update details for SRU + + [Impact] + + DELL WWAN module (DW5580) is sometimes unusable and can not be detected + by ModemManager. + + The fix consisted in the correct initialization of a "retry" variable in + modem's probing. Without this initialization, the "retry" variable might + assume random big values, forcing the modem to retry the same step a + semi-infinite number of times. + + + [Test Case] + + 1. Start/restart the ModemManager service with debug messages enabled + + a. Open ModemManager.service file and add the flag --debug to the ExecStart entry + + ExecStart=/usr/local/sbin/ModemManager --debug + + b. run systemctl daemon-reload + c. run systemctl restart Modemmanager + + 2. Connect Dell WWAN module DW5580 (if the modem is integrated, skip this step) + 3. Open ModemManager logs: + + journalctl -fu ModemManager + + 4. ModemManager logs show that the service is continuously sending AT + command "AT+CGMI" preventing the modem to be recognized + + + [Regression Potential] + + Considering the nature of the fix (a variable that was not initialized), + I can not think of a real potential regression and the patch has been + tested and showed no issues so far. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Incomplete Status in modemmanager package in Ubuntu: Fix Released Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status * 2017-06-20 Update details for SRU [Impact] DELL WWAN module (DW5580) is sometimes unusable and can not be detected by ModemManager. The fix consisted in the correct initialization of a "retry" variable in modem's probing. Without this initialization, the "retry" variable might assume random big values, forcing the modem to retry the same step a semi-infinite number of times. [Test Case] 1. Start/restart the ModemManager service with debug messages enabled a. Open ModemManager.service file and add the flag --debug to the ExecStart entry ExecStart=/usr/local/sbin/ModemManager --debug b. run systemctl daemon-reload c. run systemctl restart Modemmanager 2. Connect Dell WWAN module DW5580 (if the modem is integrated, skip this step) 3. Open ModemManager logs: journalctl -fu ModemManager 4. ModemManager logs show that the service is continuously sending AT command "AT+CGMI" preventing the modem to be recognized [Regression Potential] Considering the nature of the fix (a variable that was not initialized), I can not think of a real potential regression and the patch has been tested and showed no issues so far. To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
I can try to do it for sure -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Incomplete Status in modemmanager package in Ubuntu: Fix Released Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
Thanks, closing the bug since it's fixed in the current Ubuntu version. It looks like a good SRU candidate for xenial though, could somebody make the bug SRU compliant (https://wiki.ubuntu.com/StableReleaseUpdates)? It basically needs a test case section which can be used for the SRU verifcation and nominate for xenial when it's done? ** Changed in: modemmanager (Ubuntu) Importance: Undecided => High ** Changed in: modemmanager (Ubuntu) Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Incomplete Status in modemmanager package in Ubuntu: Fix Released Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
Hi, I'm the author of the patch above, just to note that while in Yakkety the package seems to contain the same bug (at least according to the diff from 1.4.12-1ubuntu2 (in Ubuntu) to 1.6.0-1), the fix is included in ModemManager 1.6.4 which has been released in Zesty -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Incomplete Status in modemmanager package in Ubuntu: New Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
** Changed in: oem-priority Importance: Undecided => Low -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Incomplete Status in modemmanager package in Ubuntu: New Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1567796] Re: It is sometimes unable to find DELL WWAN module.
** Project changed: modemmanager => modemmanager (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1567796 Title: It is sometimes unable to find DELL WWAN module. Status in OEM Priority Project: Incomplete Status in modemmanager package in Ubuntu: New Bug description: I have a DELL WWAN module (DW5580) on my platform. Normally it could be detect and used in Ubuntu 16.04 daily image. However it is sometimes unusable and can not be detected. After debugging, we found there is an upstream patch that can fix the issue: https://cgit.freedesktop.org/ModemManager/ModemManager/commit/?id=8a386218690aeff7e2c923a14f91da7bbc046ed2 Please merge the fix to modem manager to fix the issue. Ubuntu Xenial (daily image) Release: 16.04 modemmanager: Installed: 1.4.12-1ubuntu1 Candidate: 1.4.12-1ubuntu1 Version table: *** 1.4.12-1ubuntu1 500 500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1567796/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
