** Changed in: canonical-devices-system-image
Milestone: 13 => backlog
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Title:
Phone abandons incoming
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: telephony-service (Ubuntu)
Status: New => Confirmed
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Is there some way to force media-hub to get stuck in this way? Or even
better, perhaps write a test application that observes telepathy and
deliberately fails to confirm. Then I could check that the results are
the same as what I was seeing.
"telepathy by design won't forward the incoming call t
I am seeing timeout from the approver while trying to create an instance
of media-hub in the dbus.log file.
Media-hub is a telepathy observer (it watches telepathy to stop music
when there is an incoming call), and telepathy by design won't forward
the incoming call to the approver (to display the
Thanks for the logs,
could you also grab the dbus logs using the steps I provided on comment #6
using adb?
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you just need to ssh the device and run the same commands:
$ dbus-monitor > call_dbus-session.log
$ dbus-monitor --system > call_dbus-system.log
then attach the files to the bug report.
Thank you.
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sorry, I just read your comment where you say you're not able to use adb.
Can you access the phone over ssh somehow?
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** Changed in: canonical-devices-system-image
Milestone: None => 13
** Changed in: canonical-devices-system-image
Assignee: (unassigned) => Bill Filler (bfiller)
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** Changed in: ofono (Ubuntu)
Status: New => Incomplete
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Title:
Phone abandons incoming call
Status
syslog traces show calls are all are > 15 secs:
Jun 2 09:32:29 ubuntu-phablet powerd[762]: incoming call
Jun 2 09:33:04 ubuntu-phablet powerd[762]: call removed
Jun 2 09:33:09 ubuntu-phablet powerd[762]: incoming call
Jun 2 09:33:33 ubuntu-phablet powerd[762]: call removed
Jun 2 09:33:37 ub
Was this the only time this occurred? As I said in the original report,
it also happened a week previously when the same person in New York
tried to phone me. I don't have logs from that time, but there was
certainly a reboot in between. Apart from that, I believe I have seen
this before but I c
** Attachment added: "DBus log, file modified date 2 Jun 09:53"
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1588127/+attachment/4680093/+files/dbus.log.2.gz
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** Attachment added: "Media hub log, file modified date 9 Jun 08:31"
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1588127/+attachment/4680092/+files/media-hub.log.1.gz
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** Attachment added: "Media hub log, file modified date 2 Jun 09:52"
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1588127/+attachment/4680091/+files/media-hub.log.2.gz
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Could you also attach .cache/upstart/dbus.log? And if you are able to
reproduce it easily, it would be good to also grab two additional logs
using the following steps:
connect the device in development mode via usb in your desktop and run:
1) adb shell dbus-monitor > call_dbus-session.log
2) in a
@Matthew very sorry this happened
Was this the only time it occurred?
If it can be reproduced we may want to get some additional logging
Any idea if you had been running certain apps prior to the occurrence, anything
that may be related?
Can you also attach the media-hub.log file from .cache/upst
@alfonso and tiago any ideas to debug?
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Title:
Phone abandons incoming call
Status in Canonical System Ima
** Also affects: ofono (Ubuntu)
Importance: Undecided
Status: New
** Also affects: telephony-service (Ubuntu)
Importance: Undecided
Status: New
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