[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
This bug has returned on Ubuntu 22.04 Workaround: rm -r ~/.config/pulse; pulseaudio -k -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Released Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I have the same issue. The audio from Steam is emitted from internal speaker instead from USB Sound Card. Left/Right test also emitted from internal speaker. It is solved by doing tips on #41. Thank you! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Released Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I also face this issue and have opened a bug here: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1906243 (Please click "I'm facing this bug too" if you are facing this issue). This exact same bug has been marked as a duplicate here: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1874513 (The one @nivg mentioned). This was marked as a duplicate to the bug in this page, but I don't think these bugs are the same. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Released Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
This bug is closed. If you continue to experience any problems then please open a new bug by running: ubuntu-bug pulseaudio -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Released Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I'm still getting this bug. Following this workaround: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1874513 solve the issue for me, but I need to repeat it each time I'm connecting my Bose Q35 II via Bluetooth. Specs: pulseaudio 13.99.1 Ubuntu 20.04, 5.8.0-44-generic Lenovo Thinkpad T14 Gen1 Intel -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Released Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
This bug was fixed in the package pulseaudio - 1:13.99.1-1ubuntu3.7 --- pulseaudio (1:13.99.1-1ubuntu3.7) focal; urgency=medium [Daniel van Vugt] * Added d/p/git_config_upgrade.patch to resolve incorrect audio device selection (LP: #1866194). * Refreshed patches: - d/p/0001-alsa-mixer-Recognize-USB-audio-jack-mixer.patch - d/p/0036-device-port-queue-CARD-CHANGE-event-before-update-de.patch - d/p/0700-modules-add-snappy-policy-module.patch - d/p/gitlab_jack_identifier.patch [Kai-Heng Feng] * d/p/0001-alsa-mixer-Add-support-for-HP-Thunderbolt-Dock.patch * d/p/0002-alsa-mixer-Expand-comments-in-the-HP-Thunderbolt-Doc.patch Add profile-sets for HP Thunderbolt Dock (LP: #1894606) -- Kai-Heng Feng Fri, 25 Sep 2020 13:00:28 +0800 ** Changed in: pulseaudio (Ubuntu Focal) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Released Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Po
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Well, I've now spent a couple of hours starting from 19.10, upgrading to 20.04, trying to reproduce this bug and then testing the proposed package. Somewhat predictably I cannot reproduce the bug. But I can confirm the focal-proposed package works well. So that's probably as good a verification as we can get. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Verified on focal using 1:13.99.1-1ubuntu3.7 ** Tags removed: verification-needed-focal ** Tags added: verification-done-focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Sujit, your comments #62 and #64 suggest you are experiencing a different bug. Mostly because deleting ~/.config/pulse should eliminate this bug. If it doesn't then that's a different issue. Please open a new bug. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I enabled focal-proposed updates and upgraded 119 packages and installed 5 new ones. So far I can't see any major bugs that breaks my system so that's good, however the pulseaudio bug isn't fixed for me. Unpacking pulseaudio (1:13.99.1-1ubuntu3.7) over (1:13.99.1-1ubuntu3.6) This was a line while upgrading in terminal, so pulseaudio is in 1:13.99.1-1ubuntu3.7 When I turn on headset, it says "Connected" and my laptop says it's connected in Bluetooth settings, but the audio still comes out of the laptop speakers, I have to disconnect and reconnect the headset from settings to get the audio to go to it. This was the bug I faced before as well. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Hello Pierre, or anyone else affected, Accepted pulseaudio into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/pulseaudio/1:13.99.1-1ubuntu3.7 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-focal. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Tags added: verification-needed verification-needed-focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.t
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Daniel, I deleted the pulse folder (~/.config/pulse) like you said and restarted my laptop, but the bug is still present. When I turn on headset, it says "Connected" and my laptop says it's connected in Bluetooth settings, but the audio still comes out of the laptop speakers, I have to disconnect and reconnect the headset from settings to get the audio to go to it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Debdiff for focal SRU. ** Patch added: "pulseaudio_13.99.1-1ubuntu3.7.debdiff" https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1866194/+attachment/5406354/+files/pulseaudio_13.99.1-1ubuntu3.7.debdiff -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
** Description changed: + [Impact] + + Selected audio output device in Settings is ignored after upgrading to + Ubuntu 20.04. + + [Test Case] + + Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to + 20.04. When done, attempt to connect a Bluetooth or USB audio device and + use it via Settings. + + [Regression Potential] + + Unknown/low. The fix is from upstream and has already been released to + Ubuntu 20.10 without any problems. Only worth noting it works by + detecting and removing audio configurations made via older versions of + PulseAudio. So upon upgrading some old settings may be reset to + defaults, but the idea is that's less bad than audio devices being + unusable (this bug). + + [Original Bug Report] + Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: [Impact] Selected audio output device in Settings is ignored after upgrading to Ubuntu 20.04. [Test Case] Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to 20.04. When done, attempt to connect a Bluetooth or USB audio device and use it via Settings. [Regression Potential] Unknown/low. The fix is from upstream and has already been released to Ubuntu 20.10 without any problems. Only worth noting it works by detecting and removing audio configurations made via older versions of PulseAudio. So upon upgrading some old settings may be reset to defaults, but the idea is that's less bad than audio devices being unusable (this bug). [Original Bug Report] Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
There is no update available right now. And yes you can just delete that folder because it gets recreated automatically. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Can I not just update thee package using terminal? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Hi Daniel! are you sure I can just delete that folder? Will Ubuntu automatically download a later version? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
No timeframe, but the fix is concretely queued up in the update *after* the next update. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
But you don't need to wait for the update. You can fix it yourself by removing: ~/.config/pulse and restarting. If that doesn't work then please open a NEW bug and mention it's different to this one. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I have the same issue. When will it be fixed? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Like, when will the next milestone be released? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
https://git.launchpad.net/~ubuntu-audio-dev/pulseaudio/commit/?h=ubuntu- focal&id=87939c182b ** Changed in: pulseaudio (Ubuntu Focal) Assignee: Sebastien Bacher (seb128) => Daniel van Vugt (vanvugt) ** Changed in: pulseaudio (Ubuntu Focal) Milestone: ubuntu-20.04.1 => focal-updates ** Changed in: pulseaudio (Ubuntu Focal) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: Fix Committed Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I have the same problem. I ran Pop!_OS 20.04 from USB and the bluetooth worked fine. And after doing a clean install, bluetooth also worked. But when I did the initial updates, I had the same problem: device appeared in settings and connected, but no sound. Something in the initial updates messed things up. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
The pulseaudio installed on my Ubuntu 20.04.1 systems is the following: pulseaudio - 1:13.99.1-1ubuntu3.5 deleting ~/.config/pulse and reboot fixed the problem of sound being directed to builtin speakers instead of the headphones although headphones were selected as the output device. Verified this on a Dell XPS labtop and an AMD desktop. Until 1:13.99.1-1ubuntu6 is released, I recommend deleting the config file and rebooting. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
** Bug watch removed: gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues #832 https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832 ** Bug watch removed: gitlab.gnome.org/GNOME/gnome-control-center/-/issues #898 https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/898 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
This bug was fixed in the package pulseaudio - 1:13.99.1-1ubuntu6 --- pulseaudio (1:13.99.1-1ubuntu6) groovy; urgency=medium * debian/patches/git_config_upgrade.patch: -stream-restore: Forget pre-14.0 stream routing, old configurations are incompatible and create routing issues where e.g the speaker despite having headset selected (lp: #1866194) * debian/rules: - enable --enable-stream-restore-clear-old-devices * debian/rules: - don't let tests fail build on riscv -- Sebastien Bacher Wed, 03 Jun 2020 17:28:51 +0200 ** Changed in: pulseaudio (Ubuntu Groovy) Status: In Progress => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
** Changed in: pulseaudio (Ubuntu Focal) Milestone: None => ubuntu-20.04.1 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
The only time i got sound from my speakers is when i was using the live pen drive to test to make sure i had sound. i checked all i had-you tubes, mp3's, mscz, flv...on two different occasions. everything worked fine. i did the install and nothing after that. except for One Night some time after the install...i swear they worked, and i listened to music four hours. the next time i logged in they were gone again and never came back. i thought maybe some update had been done and then it had to be removed, dont know what to think. i didnt try the config thing because i was of the understanding that it wasnt a permanent fix-not to mention the fact that i am scared of messing with config files. by the way, i never had the problem of 'no sound' described in the bug report, i always had the internal speakers. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I had this problem these days. I wasn't upgrading, I was just migrating my /home user data around on ZFS. To fix I did the same thing, deleted the ~/.config/pulse directory. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Actually I think this bug comes and goes randomly. Not just on upgrades. So it's possible bug 1881783 is still this bug. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
hello pierre- i wrote out the new bug report (#1881783). good luck and thanks for all the hard work, it is appreciated. salima -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Although the upstream fix claims to require packaging changes. So that's not quite a "Fix Committed". More work is required in Ubuntu after we get the next upstream release into git. ** Changed in: pulseaudio (Ubuntu Groovy) Status: Fix Committed => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
** Changed in: pulseaudio (Ubuntu) Status: In Progress => Fix Committed ** Tags added: fixed-in-13.99.2 fixed-upstream ** No longer affects: gnome-control-center (Ubuntu Focal) ** No longer affects: gnome-control-center (Ubuntu) ** No longer affects: gnome-control-center ** Also affects: pulseaudio (Ubuntu Groovy) Importance: High Assignee: Sebastien Bacher (seb128) Status: Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Committed Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: Fix Committed Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
** Changed in: pulseaudio Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Hi Salima, this bug has been identified as happening only for people who were upgrading from a previous version of Ubuntu (that came with a previous version of Pulseaudio). Daniel Van Vugt found a workaround (check comments 18 and 19 above), and a fix has been made by the Pulseaudio developers and is being reviewed (see comment 41 above). In your case, it seems the issue happens on a fresh install, so I believe this issue is different. Please file a new bug for this. Thanks! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
just checking in to introduce myself. here is something about my machine: salima@inspiron5559:~$ inxi -SMA System: Host: inspiron5559 Kernel: 5.4.0-31-generic x86_64 bits: 64 Desktop: LXQt 0.14.1 Distro: Ubuntu 20.04 LTS (Focal Fossa) Machine: Type: Laptop System: Dell product: Inspiron 5559 v: N/A serial: Mobo: Dell model: 07JM0H v: A00 serial: UEFI: Dell v: 1.2.0 date: 05/20/2016 Audio: Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel Sound Server: ALSA v: k5.4.0-31-generic about 3 years ago i bought the laptop, loaded with ubuntu, but i switched to lubuntu 14 which i had been using on the hcl desktop. the internal speakers are useless so i added f&d speakers with subwoofer. great sound! i had switched to 16.04 and had no problems with it on the laptop either. i got delayed in upgrading to 18 so i dont know what would have happened. i recently upgraded to lubuntu 20.04 after testing with the live cd to make sure the wifi and sound connected. everything was fine. so i did a fresh install, but after that i had only internal speakers. i also tried my phillips headphones and they too had no sound. (i havent used bluetooth) after installing the lxde desktop to 20.04, i was watching both versions of pulseaudio while i was experimenting with the settings. i could see them change in both windows. it seemed like they did what they ought to, but sound only came out through internal speakers. i think my problem is this bug. all i have done so far is try to see what is happening. dell seems to have too many issues, so if anyone knows of any other make and build that this dist works good on, please let me know. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: De
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
That's excellent news. We can't ask for a better result than the PulseAudio developers to offer a direct fix against the original bug report. It hasn't landed upstream yet though so please wait. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
The workaround that worked for me from the pulseaudio #832 bug: mv ~/.config/pulse/ ~/.config/pulse.old systemctl --user restart pulseaudio Also the bug has been found and a fix is in review: https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832#note_511010 ** Bug watch added: gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues #832 https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I have a similar problem, but it involves headphones rather than Bluetooth -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I have a similar problem on my Dell XPS 13 - if I boot the laptop with the headphones (3.5mm) plugged in, then it essentially disabled the 3.5mm headphone jack - nothing I've tried re-enabled it again (eg unplugging/replugging the headphone, all the settings, etc). Only a reboot without the headphones plugged in and plugging them in after logging in, fixes the problem. I don't have this problem on my Lenovo T480s. Perhaps this is a different problem? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
This also happens on a Dell XPS 9570. My workaround after reboots, or other events that disable the headphone audio, is to run this: sudo alsactl restore Then things are back to normal for a while. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
This also affects me! Ubuntu Focal Fossa updated until right now; Dell Inspiron 15 5590 Laptop; Intel® Core™ i7-10510U CPU. I just use a simple P2 headphone. When plugged, audio doesn't sound out and mic doesn't capture in until I go to Gnome Control Center > Sound and change to the other input device created besides the default one. Look this out happening at https://youtu.be/uLwrqPwByNk -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
The same bug affect my system xubuntu 20.04 over a DELL Precision 7510. Manufacturer: Dell Inc. Product Name: Precision 7510 Product Version: Firmware Version: 1.16.3 Board Vendor: Dell Inc. Board Name:02H5GH Kernel release:5.4.0-29-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes snd_hda_intel snd_hda_intel Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdfe48000 irq 141 1 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xdf08 irq 17 With nominal installation fully updated when plugged-in any headphone no sound at all. After the update of pulseaudio package as provided by https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819 inserting a cheap no name headphone I'm able to hear the sound even if a rustle in background is present. Inserting a SADES game headset no sound only distorted noise is audible. To be noted that the pulsaudio mixer seems to work perfectly, having the headphone jack inserted I'm able to move the output sound to laptop speakers and move back but without fixing the problem. Last but not least the same configuration with xubuntu 16.04 worked perfectly. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.l
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Few more things for my case (Dell Precision 7510). AUX headphones' sound seems to be connected to active input device: switching input devices (headphone mic, built-in mic, dock mic (unplugged)) causes sound to appear in the headphones. Although heavily distorted by noise. But the distortion is not like in Adam's (krychek) case. Although, getting headphones to work (w/ the distortion) and then logging in and out removes the noise. But touching input device settings in pavucontrol brings the noise (or the original issue) back. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Dell Precision 7510 Plugging headphones via AUX (3.5mm jack) disables the sound. Workaround: in pavucontrol switch profile of the default device ("Built-in Audio") from "Analog Stereo Duplex" to "Analog Stereo Output" and back (after switching back, audio in headphones starts working). After removing ~/.config/pulse (and then rebooting) the workaround no longer works. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Happens to me (headset recognized but no sound) XPS 13 9380 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
The distorted audio sounds like a different issue -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Does any of you have distorted audio together with this bug? I'm attaching a sample audio file to show what my system sounds like sometimes. Original sound: https://www.youtube.com/watch?v=wDdyn4Kbffs ** Attachment added: "bad-sound3.m4a" https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1866194/+attachment/5363560/+files/bad-sound3.m4a -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I had the same problem with a Thunderbolt audio device and BT. I removed .config/pulse and started working fine again. Not sure if it will fail, but for the moment is working. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
HI My problem returned. When I use analog I run pavucontrol-qt and then I select the correvt input device. I don't know why but it seems like the default audio selector does not work [Shaun .T - Chat @ Spike](https://spikenow.com/r/a/?ref=spike-organic- signature&_ts=hc2k8) [hc2k8] On April 24, 2020 at 21:21 GMT, David Bridson wrote: I'm experiencing the same problem on a fresh install of Ubuntu Mate 20.04 on a Dell XPS 13 9350. Sound works correctly using the internal speakers. If you plug in analog headphones to the 3.5mm jack, there is no sound from the headphones or the internal speakers. All relevant options are unmuted in Sound Settings. The Speaker Test exhibits the same behaviour. Analog headphones worked correctly on this system under 18.04. -- You received this bug notification because you are subscribed to a duplicate bug report (1872146). https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure i
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
I'm experiencing the same problem on a fresh install of Ubuntu Mate 20.04 on a Dell XPS 13 9350. Sound works correctly using the internal speakers. If you plug in analog headphones to the 3.5mm jack, there is no sound from the headphones or the internal speakers. All relevant options are unmuted in Sound Settings. The Speaker Test exhibits the same behaviour. Analog headphones worked correctly on this system under 18.04. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Just noticed a typo in my previous comment, so to make it clear, deleting ~/.config/pulse did not work on my system. It worked fine in 19.10, after upgrade playback is sent to computer speakers even when a Bluetooth headset is connected and selected as output device. AUX works fine, so does Bluetooth media buttons. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
One workaround for upgraded systems having the issue is to remove ~/.config/pulse -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
Is normal that, when is music(sound) play to external speakers and I connect wired headset,music is still playing into the external speakers and into the headset? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
This bug is affecting me as well, I have a USB pre-amp (which also works as audio card) and sounds emits just fine there. However, when I plug in my headphones directly into my laptop, only sometimes I get the gnome popup asking me what kind of device I plugged in. When I click "headphones", sound of all applications is properly directed towards my headphones. However, the gnome-settings sound "test" button will still emit audio over my regular speakers. Selecting different audio cards does not resolve anything. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
To put my 2 cents in, audio doesnt' work at all if I plug my analog headphones: it lets me choose what kind of device I am plugging in and then no sound at all. Could I help somehow? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
@Daniel, not sure as this has been addressed yet, but I deleted .cache/pulse and rebooted. The issue is still the same. My setup is listed in bug 1873005 in case anybody's interested. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
** Changed in: gnome-control-center (Ubuntu Focal) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Invalid Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.
** Summary changed: - External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker + External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: Incomplete Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp