Re: Re[Trac] ply to closed ticket automatically reopen ticket

2012-05-26 Thread Bas van der Vlies
On 25 mei 2012, at 18:40, agami wrote: We use trac at my office (with email2trac plugin) and I was wondering if anyone new how to set trac so that if a ticket is closed any updates to it (like an email) would change the ticket from closed to reopened? -- email2trac respect the workflow

Re[Trac] ply to closed ticket automatically reopen ticket

2012-05-25 Thread agami
We use trac at my office (with email2trac plugin) and I was wondering if anyone new how to set trac so that if a ticket is closed any updates to it (like an email) would change the ticket from closed to reopened? -- View this message in context:

Re: Re[Trac] ply to closed ticket automatically reopen ticket

2012-05-25 Thread Nelson Brown
You could get a dev to write you a small plugin that uses the iticketchangelistener interface, similar to the last message in this mailing list. It would be a single component single file plugin, less than a half hour of work for someone who was familiar with trac development. -Nelson On May 25,