Re: [Trac] ticket notification - ticket_subject_template
On Thursday, February 11, 2021 at 12:29:40 PM UTC-8 Clemens Feige wrote:
> Clemens wrote on 11.02.2021 at 00:49:
> > Hello
> >
> > I am struggling with the `ticket_subject_template` option from the INI
> > file. What I want is a E-mail subject like so:
> >
> > [TRAC] MyEnvironment ticket #123: bla bla summary
> >
> > ... but what I get is only the default value:
> >
> > [TRAC] #123: bla bla description
> >
> > The project/environment and the plain text "ticket" is missing.
> >
> > I have configured as follows:
> >
> > smtp_subject_prefix = [TRAC]
> > ticket_subject_template = ${prefix} ${env} ticket #${ticket.id}:
> ${summary}
> >
> > According to the docu this is supposed to be a Jinja2-template.
> >
> >
> https://trac.edgewall.org/wiki/TracIni#notification-ticket_subject_template-option
>
> >
> >
> > I have TRAC 1.4.2.
> >
> > What is wrong?
> >
> > Thanks
> > Clemens
> >
>
> I SOLVED the problem.
>
> By mistake I had a second config option with same name
> `ticket_subject_template`, which is why TRAC did not accept my other
> config.
>
We've been able to solve that problem with the move to Python3, but there
was no simple way to solve it in Python2:
https://trac.edgewall.org/ticket/11538
Ryan
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Re: [Trac] ticket notification - ticket_subject_template
Clemens wrote on 11.02.2021 at 00:49:
Hello
I am struggling with the `ticket_subject_template` option from the INI
file. What I want is a E-mail subject like so:
[TRAC] MyEnvironment ticket #123: bla bla summary
... but what I get is only the default value:
[TRAC] #123: bla bla description
The project/environment and the plain text "ticket" is missing.
I have configured as follows:
smtp_subject_prefix = [TRAC]
ticket_subject_template = ${prefix} ${env} ticket #${ticket.id}: ${summary}
According to the docu this is supposed to be a Jinja2-template.
https://trac.edgewall.org/wiki/TracIni#notification-ticket_subject_template-option
I have TRAC 1.4.2.
What is wrong?
Thanks
Clemens
I SOLVED the problem.
By mistake I had a second config option with same name
`ticket_subject_template`, which is why TRAC did not accept my other config.
Second, the config has to look as follows:
smtp_subject_prefix = [TRAC]
ticket_subject_template = ${prefix} ${env.project_name} ticket
#${ticket.id}: ${summary}
This will produce a subject as expected:
[TRAC] MyEnvironment ticket #123: bla bla summary
Clemens
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