On Friday, May 21, 2021 at 12:01:21 PM UTC-7 santiag...@digidescorp.com
wrote:
> I modify the exceldownloadplugin to write tickets to an excel sheet in a
> desire format that we need. But I wanted to delete or send to another user
> the tickets that were used to populate the excel sheet that
Is there a way to close a ticket or transfer the ticket to another user
through a plugin. Any suggestions?
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Thanks Ryan
On Fri, May 21, 2021 at 2:07 PM RjOllos wrote:
>
>
> On Friday, May 21, 2021 at 12:01:21 PM UTC-7 santiag...@digidescorp.com
> wrote:
>
>> I modify the exceldownloadplugin to write tickets to an excel sheet in a
>> desire format that we need. But I wanted to delete or send to
I modify the exceldownloadplugin to write tickets to an excel sheet in a
desire format that we need. But I wanted to delete or send to another user
the tickets that were used to populate the excel sheet that was generated
by my plugin.
On Friday, May 21, 2021 at 1:45:05 PM UTC-5 RjOllos wrote:
On Friday, May 21, 2021 at 11:27:38 AM UTC-7 santiag...@digidescorp.com
wrote:
> Is there a way to close a ticket or transfer the ticket to another user
> through a plugin. Any suggestions?
>
Yes, you can implement custom rules using ITicketManipulator:
